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Hilton Rosemont / Chicago O'Hare

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1,006 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rosemont / Chicago O'Hare
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Showing 979: English reviews
Moab
Reviewed 14 August 2016

We flew into ORD Airport and took the complimentary shuttle to the Hilton Hotel Rosemont. It was not crowded and goes frequently forht and back (every 20 min?). We were heartly welcome by the receptionist, got a short induction of the hotel and its facilities. Also, two bottled waters for us! Efficient and nice ! We used the pool on...

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Helpful?
1Thank ksg48
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear ksg48, Thank you so much for taking the time to write a Trip Advisor review regarding your recent stay with us. I’m delighted to learn of your appreciation for so many amenities that we offer from our complimentary shuttle to and from the airport every 20 minutes, to the breakfast buffet, to the rooftop pool and our convenient location...

Tallahassee, Florida
Reviewed 13 August 2016

I had a wonderful stay in this hotel mostly because of the awesome Staff, clean and quiet rooms. Good places to eat nearby although the hotel restaurant serves delicious reasonably priced good I would highly recommend this hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 117estheru
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear 117estheru, Thank you so much for taking the time to write a Trip Advisor review regarding your recent stay with us and for your wonderful comments regarding our staff, the clean & quiet guest rooms, and our location to dining and entertainment options. We truly appreciate your recommendation and look forward to hosting you again on your next visit...

Worcester, Massachusetts
Reviewed 5 August 2016

This is a nice property and a very good place to stay the night before your flight out. Its not cheap but it is an a very nice location, close to the airport and convention hall. There are plenty of good places to eat nearby. I would return if in the area again.

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Helpful?
1Thank Bob R
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Bob R, Thank you so much for taking the time to write a Trip Advisor review regarding your recent stay with us. We’d love to host you again on your next visit to Rosemont. I’m delighted to learn of your appreciation of our close proximity to the airport, convention center and dining & entertainment options in Rosemont. We truly...

Navarre, Florida
Reviewed 4 August 2016

I cannot say enough about the staff, the room, and the overall excellent experience I had at this hotel. Convenient to transit, uber, and halfway from navy base and Navy pier and attractions. Absolutely thrilled with my mini vacation

Review collected in partnership with Hilton Hotels & Resorts
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1Thank janetbH7517XS
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear janetbH7517XS, Wonderful! Thank you so much for sharing your recent experience during your recent stay with us and we are delighted that you enjoyed your mini vacation with us. We hope to see you again soon on your next mini vacation!

Chicago, Illinois
Reviewed 3 August 2016 via mobile

This is one Hilton that gets it right the firest time. They recognize your status with Hilton and give you the perks without asking.The room is exact to the preferences in your profile. Now to the cool part. The front desk is amazing. If you see a,long line don't worry. The front desk can process at a amazing speed.This is...

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Helpful?
Thank rd400
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear rd400, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us and for your glowing review of our guest rooms and particularly the Front Desk Team. We are delighted to have Matt on our team and I’m happy that he delivered on our promise to provide exceptional service. We hope to...

Reviewed 3 August 2016

Decent hotel overall. Location good. Confusion with parking. Not much to do there on the weekend. Pool was nice. No sauna. No bathrooms in pool area. No lifeguards. Elevators were broken had to wait 10 minutes just to go upstairs.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank wendytD8772XC
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear wendytD8772XC, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us. I’m delighted to see that you enjoyed our rooftop pool and our excellent location in Rosemont but I’m surprised to see your comments regarding nothing to do on the weekends. We are a few blocks from the Fashion Outlet Mall...

Bristol, United Kingdom
Reviewed 27 July 2016

Stayed here the night before a flight. I used the pool ( you can watch planes above while you swim), the restaurant and the Starbucks in the lobby. My room was luxurious and the bed very comfortable. I walked to the Fashion Outlet Mall from the hotel (fabulous Mall) and Rosemont station. Highly recommend this hotel.

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Helpful?
1Thank KazH-2013
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear KazH-2013, Thank you so much for your recommendation! That is truly the highest form of flattery for us. I’m pleased to learn of your appreciation of our rooftop pool, your comfortable guest room, restaurant & Starbucks on site, and our close proximity to the Fashion Outlets of Chicago and the Rosemont train station! Thank you again for taking the...

Reviewed 27 July 2016 via mobile

The moment you step inside you realize how big it is. Huge lobby, huge breakfast room, wide corridors. One of the days there was a big group of about 25 in the lobby and it didn't feel crowded at all. The rooms are average but we had a closet with ample storage. The hotel is pretty old so all fixtures...

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Helpful?
1Thank Lavanya S
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Lavanya S, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us. I’m happy to see you enjoyed our public space and breakfast area, complimentary shuttle to the airport and our cloxe proximity to the EL train to downtown Chicago. I’m sorry to see you had trouble with our front desk...

pittsburgh, United States
Reviewed 27 July 2016

the room was dank, wet patches on the carpet. staff was unhelpful at best, rude mostly. reservation agent promised wifi was included in room charge, but hotel staff later revealed that wifi was free only in the lounge. poorly kept property and at $180 a night, a major scam in the name of hilton.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Arjumand G
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Arjuman G, I’m disappointed to read about your recent experience with us and would like to apologize for the miscommunication you received. We do offer free WiFi to all HHonors guests who book directly through hilton.com, otherwise WiFi is only free in the lobby. The comments regarding your guest room are very uncharacteristic of our property, but I will...

indianapolis, United States
Reviewed 27 July 2016

Before i arrived they said that they added a persons name to the room. When that individual got to the hotel the name wasn't added. When i wanted to get some towels the hotel didn't have any. The next day the room wasn't cleaned and i also didnt' have clean towels. I expected the Hilton to be a little more...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mike C
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Mike C, I’m disappointed to read your comments regarding your recent stay with us. You should expect superior service from our hotel and I’m sorry that we did not provide that during your stay. I will address your comments with the Housekeeping team as we should have plenty of towels for our guests and your room should be cleaned...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Rosemont Chicago O'Hare is conveniently located just minutes from Chicago O'Hare International Airport and connected via enclosed sky bridge to Donald E. Stephens Convention Center. Our hotel features 300 guest rooms and suites, 24 hour room service, complimentary shuttle service to O'Hare Airport, The new Fashions Outlet Mall, MB Financial Park Entertainment District, and Rivers Casino, indoor pool, fitness center, wireless internet access (nominal fee) and Liberty Tavern Restaurant. ... more   less 

Additional Information about Hilton Rosemont / Chicago O'Hare

Address: 5550 North River Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: ₹ 8,378 - ₹ 16,560 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Rosemont / Chicago O'Hare 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Travelocity, Booking.com and Priceline so you can book your Hilton Rosemont / Chicago O'Hare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rosemont / Chicago o`Hare Hotel Rosemont
Hotel Style:
#4 Romantic Hotel in Rosemont
#4 Business Hotel in Rosemont
#9 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rosemont / Chicago O'Hare staff and other travellers.
12 questions
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Questions? Get answers from Hilton Rosemont / Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors have a view of planes, but this is a very uninteresting neighbourhood - a concrete jungle”
 of 5 bubbles Dec105, 24 Mar 2017 | Read review
“All rooms subject to some airport noise, only floors on 9 or 10 will see any Chicago skyline. Skyline view is at a distance.”
  • Room 440, Parking Garage View
  • 10th floor looking west, aircraft in landing pattern for ORD
  • Chicago Skyline view, Early AM
  • Coffee Maker uses Pods
  • Plug your device into the TV, if you have the cords
  • King Room
  • King Room
  • Hilton Alarm Clock
 of 5 bubbles Old_Interp, 15 Feb 2017 | Read review
“If you want to see the airport (from a distance) choose a high floor and an odd room number.”
 of 5 bubbles 870vinnied, 30 Jan 2017 | Read review
“High floor, corner room for view of the city.”
 of 5 bubbles RansRider, 24 Jan 2017 | Read review
“Upper floor was quiet”
 of 5 bubbles AggieW_13, 23 Jan 2017 | Read review
5 of 5