Excellent! First time here. There is a Starbucks and a bar downstairs. Hotel was quiet even though it’s close to the airport. Decently clean public areas. Room was very nice, clean and the bed was awesome. Bathroom was very nice as well and clean. Modern room and bathroom and hot water. Nice gym area to work out as well. Shuttle to and from the airport but would not take us to Signature. Great stay. Thanks!
The basics: All the basics of this hotel are spot on. The staff are fantastic and friendly, van driver Aldo especially so. The rooms are spotlessly clean, comfortable, safe, and everything is working order. The blackout shade killed most of the outside light, but not as good as the London House downtown. To be fair, no hotel I've stayed in had blackout curtains that good. No ice machines. Ice is available through the front desk. The shower may take a moment to heat up but be patient. One bar of soap and tube of lotion are provided. Shampoo, conditioner, and body wash are in dispenser bottles in the shower. Walkability: You can walk to Carmines, Truluck's, Dave & Busters, and the METRA station. The outlets are about 1/2 mile. The shuttle will take you within 3 miles. The METRA line that runs by this hotel does not operate on weekends. The shuttle: The hotel's phone IVR indicates the shuttle runs by appointment so you may want to program their number into your phone for arrival at O'Hare. Once at the property, the return shuttle to O'Hare runs every 1/2 hour. You won't have any trouble spotting the van as the hotel logo covers the entire side of the vehicle. Decor: This property is visually a lot of fun. Bright, colorful lights and interesting art pieces are all throughout the public spaces, and to a lesser extent in the rooms. Lots of chairs and open space in the lobby area to socialize or wait for the van. If you have time, be sure to wander back into the conference room areas. Planespotting: Great choice for av-geeks like myself. There is no noise issue with this property. Situated between the runway approaches, rooms face north or south allowing for great views of incoming O'Hare traffic. Either side is good, but choose a south facing room for more widebody and long haul aircraft. This hotel has a really spacious feel because it's on the other side of I-294 away from the Rosemont hotel cluster with much clearer views of O'Hare. Overall: I don't believe you can go wrong staying at this hotel. It's competitively priced with the surrounding properties and it's a unique experience you won't get at any of the chain hotels nearby.…
We stayed here on July 29, 2022, checking out on August 1st, 2022. We have stayed here before and they never disappoint. The staff is very friendly and accommodating. This rooms are clean, quiet and comfortable. They go above and beyond. About a week after we returned home, I noticed I was missing a pair of dress shoes. I called The Rose and they confirmed they had my shoes. They shipped them back to me (at my cost) promptly. We give this hotel our highest rating and recommendation.
Pretty hotel, nice rooms and excellent restaurant. Really loved the pesto flatbread and burrata appetizer (see photos), enjoyed the poke bowl too! Traffic at O’Hare was packed for the holidays so the shuttle was slow. However, the staff was incredibly kind and made it up to us.
Hotel was great, and great location to get away for the weekend. Dave and busters is a short walk away with carmines and Trulucks in the parking lot! Hotel has a shuttle that can take you to and from the airport. Highly recommend this to everyone!
We landed in Chicago from our transatlantic flight exhausted to see our connecting flight cancelled. Immediately we booked at the Rose and then called to see if we could check in early. Yoali totally helped us get in early as well as set up airport transport. The room was amazing the bed was the comfiest we’ve ever experienced in a hotel and the restaurant Thorn was really delicious. If you need lodging in Chicago, stay here!!! I love this place.
Great experience great staff. Ryan the manager, Juana and Ysabel were Friendly, knowledgeable, and professional. They always had a smile on their face and went above and beyond what they should’ve done. They made me stay very comfortable and will definitely come back again. Highly recommended.
Loved! Friendly staff, clean and quiet room with surprisingly nice amenities, easy access to food and drink, friendly shuttle to airport. I travel a lot for business and this year have been wowed by Hilton offerings in many cities.
Hotel is beautiful l, room was very clean and smelled cleaned. Check-in was smooth thanks to Ms. Trinity, she was very friendly and helpful. Check-out was just as smooth with Ms. Mel. We also enjoy breakfast at Thorn restaurant and Lounge our waitress was excellent. It was a wonderful stay.
On our last night in Chicago, we decided to stay near O'hare as we had an early flight. From check in to check out, the Rose delivered. The decor is outrageously beautiful. Juana, Trinity, Johny, Destiny, Amber and the airport shuttle driver this AM were also welcoming. It's really not that hard to be kind to travelers who themselves try to be kind. This hotel gets it. Thanks for the lovely short ribs and the sexy lavender Moscow mule. We shall return. PS Take the Blue Line in from downtown and go to the shuttle center. A shuttle will be there on the half hour for the ride to the hotel. It's almost worth staying here and taking the train into the city every day because of the good service. We may try that on a future visit.