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Embassy Suites by Hilton Chicago - O'Hare/Rosemont

EmbassySuites.comUS$ 270*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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1,254 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago - O'Hare/Rosemont
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Showing 1,234: English reviews
Kokomo, United States
Reviewed 26 August 2016

Rooms are well kept and spacious. Their breakfast buffet is best I have seen. I highly recommend this establishment! We have been staying here every trip to Chicago that we make. The Staff is always helpful and treats us like royalty. They bend over backwards to help if there is a problem and give helpful tips for places to eat...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Colin G
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Colin, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we hope to welcome you back again on your next visit to the area. Best Wishes~

Pasadena, United States
Reviewed 26 August 2016

The lack of attention at check in and breakfast was below standards. It appeared that the staff just didn't care about providing service to a valued customer. Unfortunately, my conference was held at the hotel and had I been given another convenient hotel, I would have gone elsewhere.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tammy T
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

Plymouth, Indiana
Reviewed 25 August 2016

Very thing is great here pool tad cool but good This place has good breakfast and ice reception with drinks and snacks the rooms are decent the pool is nice me and my family have stayed here now for three years in a row for a convention across the street

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank U4369KAjessicac
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we hope to welcome you back again on your next visit to the area. Best Wishes~

Panama City, Florida
Reviewed 24 August 2016 via mobile

This establishment needs a major face lift. It is well dated in a lot of the guest rooms. The breakfast buffet is about the only thing this hotel has going for itself right now. The "gift shop" is extremely sad. Not much bigger than my Master Bedroom Closet. The staff is friendly but they need a class on communication. After...

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Helpful?
Thank bridget w
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Bridget, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Owatonna, Minnesota
Reviewed 24 August 2016

I will choose this hotel over any others in the area, and I've stayed at a couple others. Amenities offered make the stay fun and relaxing and the staff are very friendly and helpful. Having a little gift shop on-site was extremely convenient as well.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank valenchiah
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

valenchiah, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we hope to welcome you back again on your next visit to the area. Best Wishes~

Hamlet, United States
Reviewed 23 August 2016

My family had a very good stay at this hotel. Our room was clean and well stocked with coffee, cups, kleenex, toilet paper. We really enjoyed the evening happy hour, and the breakfast. I just wish the parking gargae was connected to the building, and the elevators were faster. When we left only 1 elevator was working in the parking...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kristina P
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Kristina, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and hope to welcoming you back agian on your next visit to the area. Best Wishes~

Madison, United States
Reviewed 23 August 2016

Overall stay was great. Made to order breakfast was awesome! Spacious room as well as clean. Very close to shopping, only a few blocks to the train to get to downtown. Staff was helpful when we needed something.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Angel G
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Angel, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and hope to welcoming you back agian on your next visit to the area. Best Wishes~

Minneapolis, Minnesota
Reviewed 22 August 2016

I've stayed maybe once a year at this hotel for work trips. Never again till they update the rooms. Stains on the carpet, the bedrooms and main room need a makeover, and it's just dark feeling in the living room. Not that inviting. The elevators could use a swift kick in the pants (really, only 3 elevators). it was a...

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Helpful?
Thank marcdR4115QQ
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

marcdR4115QQ, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Kenosh
Reviewed 22 August 2016 via mobile

We stayed over night for Comic Con. The hotel was clean and the beds were comfortable. The offer a free breakfast in the morning. They had, scrambled eggs, bacon, sausage, French toast, breads, donuts, Danish, cereal and also a made to order omelette when we stayed. There is a microwave and fridge in the room. Internet was $15 or $16...

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Helpful?
Thank JMS529
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

JMS529, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed you experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes!

San Diego, California
Reviewed 20 August 2016

We were here for one night at the end our trip. Stayed here because it was so close to the airport. We had a suite with two double beds in one room and a sleeper sofa in the other room. This was a pretty large suite. There was one bathroom, but a second sink in the bedroom so two people...

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Helpful?
Thank drbud1
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

drbud1, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we look forward to welcoming you back again on your next visit to the area.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The newly renovated Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding newly renovated accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $26/day; Valet Parking: $30/day. We do not offer a shuttle to Allstate Arena. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018-5230
Region: United States > Illinois > Rosemont
Price Range: ₹ 9,107 - ₹ 20,151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - O'Hare/Rosemont 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#13 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and other travellers.
8 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was perfect for my family of 6 - we could actually move around a bit.”
717carriev, 20 May 2017 | Read review
“Away from Elevators. North view was nice”
Joonipar, 17 May 2017 | Read review
“Check rates as early as possible and use the pay now option for best rate”
C2197MAthomasv, 29 Apr 2017 | Read review
“A higher floor is better. Some rooms sit in halls that don't directly overlook the atrium and are quieter.”
Travel_Buff_BL, 10 Apr 2017 | Read review
“get top floor rooms while they are renovating”
S8822XTsusanr, 22 Mar 2017 | Read review
5 of 5
EmbassySuites.com
US$ 270* /night
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Prices are for 1 room, 2 adults
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