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Holiday Inn Express & Suites Chicago West-Roselle

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Holiday Inn Express & Suites Chicago West-Roselle
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93 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Chicago West-Roselle
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Showing 89: English reviews
Pittsburgh, Pennsylvania
Reviewed 30 May 2014

We had a very nice stay. The front desk staff was friendly, the hot tub and pool were nice and the breakfast was good (as good as any other continental breakfast). The hotel is being remodeled and we stayed in a new part of the hotel.

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Helpful?
Thank Jeff F
Illinois City, Illinois
Reviewed 28 May 2014

There were a lot of signs that the ownership didn't care a whole lot about the property. There weren't any washcloths or hand towels in the room nor were there pillows if you wanted to sleep on the sofa bed. They ran out of milk for breakfast before 8:00. The air conditioner in the hall outside our room was leaking...

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1Thank 55steve55
CarlsonRezidor, Online Customer Support at Holiday Inn Express & Suites Chicago West-Roselle, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care.

Reviewed 27 May 2014

We stayed in this hotel for two nights, and I would stay there again. It was quiet and the rooms were clean. The continental breakfast was delicious and looked fresh. The only problems we had was with one of the front desk workers, who was rude, and would disappear for extended amounts of time which caused us to wait without...

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Thank Ryan O
Marietta, Georgia
Reviewed 2 April 2014

Stayed here while visiting relatives in the area. Rooms are spacious, modern, and very clean. Breakfast was nice, with a good selection and large space with tables. Although there were several teen sports groups staying during part of my visit, it was quiet enough and I was undisturbed. The location is great - close to the Elgin-O'Hare Expressway which will...

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Thank T S
Detroit, Michigan, United States
Reviewed 31 December 2013

This was one of the best hotel facilities I have ever stayed at. Quiet, full of amenities and reasonably priced. That being said, I had made a reservation in September for a Christmas week stay. All was well, I had confirmed my reservation a week before arriving, until I arrived and found that the hotel manager had cancelled my reservation....

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Thank Doug C
USA
Reviewed 10 December 2013

Picked this hotel for its location close to the in-laws. It completely fits the bill for location and cleanliness. Have nothing bad to say at all. Will stay at this hotel again when in the area. Free breakfast was similar to what is served at Hampton Inn’s.

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Thank X-NJ
Grand Rapids, Michigan
Reviewed 4 December 2013

This hotel is about a mile from my sister & brother in law's home so this is the 2nd time my mother and I stayed here. This time we shared a room with 2 queen beds. The room was spacious, very clean, and the beds were comfortable. Had a hard time keeping the HVAC from over heating the room so...

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Thank TravelLady511
Appleton, Wisconsin
Reviewed 14 October 2013

We made our reservations in August for an October soccer tournament and selected a suite, with two queen beds and a sleeper-sofa so that our family of five could sleep comfortably. When we arrived to check in, we were told by the grumpy women at the counter that they didn't have that room available. When we questioned why our reservation...

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1Thank 510Julie2013
Minnesota
Reviewed 22 July 2013

The hotel itself was clean and check in was fine. I was very disappointed that they would not allow an early check in (I was there at 1 pm, and check is in 3 pm)--I am even a Carlson reward member. I had driven for several hours and did not account for the time zone change in my arrival. They...

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1Thank breezeeMN
Carlson Hotels C, Corporate at Holiday Inn Express & Suites Chicago West-Roselle, responded to this review

We apologize for the disappointment of not being able to check in early during your stay. Our team works hard to make sure our guests are comfortable and receive our best service. The weekend of July 19-21 was a very busy weekend and having rooms cleaned and prepared prior to the posted 3p.m time was difficult with a full house....

Greensboro, North Carolina, United States
Reviewed 15 July 2013

Well I just checked in.. Room is clean. Carpet in this room which is a suite has stains.but I have 3 rooms. The others are not like this..I have not checked out the other stuff.. Like fitness room and stuff. If anything changes I will write another review.. By the way.. I got a great Internet rate of 75! Anyway.....

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Thank Karen M

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Near Holiday Inn Express & Suites Chicago West-Roselle

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Chicago West-Roselle

Address: 1490 W Lake Street, Roselle, IL 60172 (Formerly Country Inn & Suites Roselle)
Region: United States > Illinois > Roselle
Price Range: ₹ 6,033 - ₹ 8,647 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Chicago West-Roselle 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Country Inn & Suites Roselle Hotel Roselle
Country Inn And Suites Roselle
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Chicago West-Roselle staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Chicago West-Roselle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The King Suites actually have separate bedroom, not just a half-wall dividing it.”
 of 5 bubbles Kris811, 18 Sep 2016 | Read review
“This hotel is back off of Lake St. so no noise problems”
 of 5 bubbles 48douglasl, 27 Jun 2016 | Read review
“Rooms are very quiet and the Hotel sets away from the road intersection so there is no road/car noise.”
 of 5 bubbles 404chucke, 11 Feb 2016 | Read review
“Bright, well lit parking area, courteous staff. Don't miss the hot tub.”
 of 5 bubbles DougC176, 29 Dec 2015 | Read review
“Get the Executive King room,”
 of 5 bubbles ruzz2112, 27 Oct 2015 | Read review
5 of 5