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Comfort Inn Rockford

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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Epworth, Iowa
Reviewed 10 February 2015

We stayed here on 1/28 before we flew out of Rockford. Nice place, the Lady behind the counter was very friendly and helpful. The rates were great. Close to restaurants and shopping. We will stay here again.

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Helpful?
Thank Bev G
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Dear Bev G, Thank you for taking the time to review our hotel. I am glad we met your expectations during your stay and I will share your great experience with our team. We hope to see you again. -Leanne

Dubuque, Iowa
Reviewed 7 February 2015

We stayed at the Comfort Inn the night before we headed to the Rockford International Airport. The hotel was easy to find and had many restaurant choices nearby. The hotel was clean and confortable. The check in was a little slow and the parking in front of the hotel was very limited. For the price we paid, it was an...

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Helpful?
Thank ksteil
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Dear ksteil, Thank you for posting a review about our hotel. I'm glad we were able to meet your expectations during your stay with us. If you are ever back in the area we would be thrilled to accommodate you again. -Leanne

Edmonton, Canada
Reviewed 15 December 2014

Checked in very late at this hotel, first available room west of Chicago on that night. Nice room and free breakfast in morning. All I needed. Would stay again. Very convenient as it its very near Interstate 90.

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Helpful?
Thank Roger B
Anna F, General Manager at Comfort Inn Rockford, responded to this review

Dear Roger B, Thank you for sharing your comments regarding your stay at the Comfort Inn in Rockford, Ill. We appreciate the positive feedback and I will share your comments with the staff. I hope you have a happy holiday and we hope to see you again in the new year. Sincerely, Anna Feetham, G.M.

Reviewed 30 November 2014 via mobile

Our 5th night in a motel. Room cleanliness was top notch! Would highly recommend this motel. Only thing I noticed was the first floor tile was dirty and should be steam clesned. Carpet in 1st floor hallway needed vacuuming. Would have liked a hot tub in the pool area. Water pressure was a little low for showering, but got the...

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Helpful?
Thank dekare61
Anna F, General Manager at Comfort Inn Rockford, responded to this review

Thank you for sharing your comments regarding your stay at the Comfort Inn-Rockford, Ill. I do appreciate you taking time out of your busy day to do this for us. We will take your feedback and make the improvements necessary so that the next guest will have a better experience. We do hope to see you again in the future....

Litchfield, Illinois
Reviewed 23 November 2014

I made a reservation for this past weekend in Rockford, Illinois. The Weather was calling for rain/ice so I took the money to pay for the room for the weekend out of my bank account. I figured no place would turn down cash. I had my debit card with me and had less than the amount to cover the bill...

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Helpful?
1Thank Darlene C
Anna F, General Manager at Comfort Inn Rockford, responded to this review

Thank you for sharing your comments regarding your stay at the Comfort Inn-Rockford, Ill. When making a reservation we do require a credit card guarantee on all reservations. We have no way of knowing how you intend to pay until you check in. We do not take cash at check in but will gladly take this form of payment at...

Okawville, Illinois
Reviewed 1 October 2014

A nice motel that could be excellent. The staff are friendly, the beds comfortable (pillow top) and for the most part everything seems very nice. The breakfast, however, kept this motel off the top of the chart. The "hot" breakfast was cold, due to a malfunctioning heating appliance. Most of the items on the breakfast bar were not being replenished...

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Helpful?
Thank Ron H
Anna F, General Manager at Comfort Inn Rockford, responded to this review

Dear Ron, Thank you for sharing your stay at the Comfort Inn-Rockford, Ill. At the time of your stay we were in the midst of training all new front desk staff and I did appreciate you bringing these items to my attention. It made me realize that I need to pay closer attention to the little details that matter the...

Michigan
Reviewed 1 October 2014

Despite giving this hotel business on 2 consecutive weekends, we received terrible customer service at front desk. We were told that the teenage girls used too many shampoos the prior weekend, so they couldn't have anymore that particular stay. We were also told they don't restock items. The rooms are outdated. The bathrooms outdated and dirty. The breakfast was marginal...

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Helpful?
Thank HeathGR
Anna F, General Manager at Comfort Inn Rockford, responded to this review

Thank you for sharing your comments regarding your stay at the Comfort Inn-Rockford, Ill. I am sorry that your stay was less than satisfactory. Extra guest supplies are always available at the front desk. I apologize if someone took it upon themselves to tell you they only gave out a limited amount. I will address this issue with the front...

Rockford, Illinois
Reviewed 17 September 2014

This hotel showed 4 of 5 stars on their website! The place is in need of a good deep cleaning -- starting with the elevator. Carpet in the hallway to our room is stained and worn. The bathroom was disgusting and when I took a shower in the morning, the bottom if the tub was so icky, I almost didn't...

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Helpful?
2Thank Mimi030303
Anna F, General Manager at Comfort Inn Rockford, responded to this review

Thank you for taking the time to share your experience staying at the Comfort Inn-Rockford, Ill. I appreciate you sharing your comments with us. We will take your feedback and do our best to address the issues you mentioned. The hall carpeting is one of the items we have requested be replaced this year. I apologize for the condition of...

Reviewed 17 September 2014 via mobile

Nice hotel, clean and comfy beds. Friendly staff and hot breakfast. Every chain restaurant you could want is easily accessible. Our only problem was the person above us stomping around all night long. Understandably not the hotel's fault. Maybe request a high floor for a quieter experience.

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Helpful?
Thank Cara H
Anna F, General Manager at Comfort Inn Rockford, responded to this review

Thank you for your positive feedback regarding your stay at the Comfort Inn-Rockford, Ill. I will share your comments with the staff. I apologize for the noise from above and yes, being on the top floor sometimes helps avoid this problem. We do hope to see you again soon. Sincerely, Anna Feetham, G.M.

Yellville, Arkansas
Reviewed 21 July 2014

We are Choice Elite members and spend a lot of time in Choice hotel properties. Having stayed at this hotel a couple years ago, we were familiar with the property and were pleased with our last stay. This time, however, was much different. Our room keys would not work when we went to our room on the third floor, and...

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Helpful?
1Thank James and Ali M
Anna F, General Manager at Comfort Inn Rockford, responded to this review

Thank you for posting your comments regarding your stay at the Comfort Inn-Rockford, Ill. I do remember your check in and the difficulty in trying to accommodate your request to be on the first floor. AT the time of check in I did not have your room type on the first floor and could not honor the request. We have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn Rockford

Address: 7392 Argus Dr., Rockford, IL 61107-5283
Region: United States > Illinois > Rockford
Price Range: ₹ 3,996 - ₹ 8,581 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Rockford 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Hotel Rockford
Rockford Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Rockford staff and other travellers.
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Winona, Minnesota
over a year ago

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Questions? Get answers from Comfort Inn Rockford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to go to Alchemy, a restaurant right across from the hotel. The pizza was amazing!”
 of 5 bubbles SouthofSTL, 16 Jan 2017 | Read review
“Ask to see your room before paying.”
 of 5 bubbles Rollout_Admins, 5 Dec 2016 | Read review
“Should be good, they are getting new AC”
 of 5 bubbles P1180RMfrankb, 6 Jul 2016 | Read review
“tried to get on wifi but wasn't successful at getting on.”
 of 5 bubbles PatriciaW273, 6 Jan 2016 | Read review
“Spend a little extra and stay someplace else.”
 of 5 bubbles BrianV26, 30 Sep 2015 | Read review
5 of 5