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Extended Stay America - Rockford - I-90

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
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Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Non-Smoking Hotel
Room features
Kitchenette
Non-Smoking Rooms
Microwave
Suites
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Budget
Quiet
HOTEL CLASS
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106Reviews
30Photos
1Q+A
26Room tips
Traveller rating
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Room reeked of smoke, even though I was grilled on check-in and signed a paper saying I wouldn't smoke in a non-smoking room. I did not want to walk around the room with no shoes on it was so in need of deep cleaning. I sincerely hope the owners of this location either put an inv
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Response from 00esa, Manager at Extended Stay America - Rockford - I-90
Responded 7 Aug 2018
Todd, please accept our sincere apologies for the smoke smell which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Your experience is shared with our housekeeping department to revisit our deep cleaning program and make improvements so that our future guests are not similarly impacted. Thank you again for sharing your observations and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
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I stayed at this hotel after booking it on Priceline express deals. I was in town for a family reunion. After being outside at a park for over 9 hrs I was ready to turn in to get some sleep and rest. The attendant did not program the room key correctly. After first trying to get
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Response from 00esa, Manager at Extended Stay America - Rockford - I-90
Responded 10 Jul 2018
Angela, thank you for taking the time to review your stay. We’re sorry for the issues you had with your room key and for the inconvenience it caused. We appreciate your feedback, and we will use it to improve our services going forward. We hope you will take this as an isolated incident, and we look forward to seeing you again soon. Sincerely, Hotel Management
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We stayed here with our family for a softball tournament. I expected that the room would be more accommodating since people typically have long stays here. What we experienced was a very small room with tiny beds, a tiny bathroom that you couldn't even turn around in, and paper
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Response from 00esa, Manager at Extended Stay America - Rockford - I-90
Responded 28 Jun 2018
Lori, thank you so much for your stay with us, and we appreciate you taking the time to share your feedback. We are sorry to read you were disappointed with the size of your suite. We do have a variety of suite types available, and perhaps one of the larger suites will better meet your needs during your next stay. Our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope to welcome you and your family back soon. Sincerely, Hotel Management
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Hotel itself was fine but the noise was bad. I am a light sleeper and what sounded like a kid in tge room above us screamed at 3am then again after 4am, some walking around then someone closed a door in the hall around 4:30am the kid screamed again around 5am or so. I had to turn
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Response from 00esa, Manager at Extended Stay America - Rockford - I-90
Responded 19 May 2018
Julie, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the noise issues you experienced from other guests in our property and regret the inconvenience caused. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We are terribly sorry you had an uncomfortable night and hope you will consider giving us a chance to serve you better in the future. Sincerely, Hotel Management
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A very worn facility but the service is excellent. The rooms are quiet, located close to I-90, off the street and near East State Street for excellent dining and shopping. The staff is very friendly and helpful.
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Rockford - I-90
Responded 15 Mar 2018
Fred, thank you for choosing us. We are happy to know overall you were satisfied with your stay and liked our location which was ideal for your needs. We hope the positive aspect of your visit will bring you and your family back soon. Sincerely, Hotel Management
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All photosTravellerRoom & SuiteDining
heating/cooling outlet
bathroom sink (all one piece with the counter)
other corner of kitchen counter
Photo provided by managementExtended Stay America - Rockford - I-90
Studio Suite - 1 Queen Bed
Photo provided by managementExtended Stay America - Rockford - I-90
Studio Suite - 1 Queen Bed
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how much for dog
The cost for your pet is $50 a day up to a maximum of $150 for any length of stay. Hope you will come stay with us. Thank you.
0 votes
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"Avoid this property unless there are no other rooms on earth"
"Go somewhere else"
"If staying at this Extended Stay & want to exercise, go to the other Extended Stay. Front Desk are very friendly and will grant you access."
"Every room is equal in size and quietness; except for the suites, but you will pay for it!!"
"Avoid a room near the exit. Exit doors tend to slam hard and could potentially ruin your sleep."
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PRICE RANGE
US$ 54 - US$ 110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay rockfordrockford extended stay
FORMERLY KNOWN AS
Extended Stay America - Rockford - East
LOCATION
United StatesIllinoisRockford
NUMBER OF ROOMS
1
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