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Extended Stay America - Rockford - State Street

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Extended Stay America - Rockford - State Street
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64 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Rockford - State Street
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Showing 64: English reviews
Saint Louis, Missouri
Reviewed 16 August 2016

I stayed here for just one Night. I checked in after Hours but the clerk was very friendly and efficient. The room was great. Everything was clean. The only disappointment was the free WIFI . It was soo slow I could not even check my email,

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Helpful?
Thank Patrick G
Manager_11525, Manager at Extended Stay America - Rockford - State Street, responded to this review

Your feedback is much appreciated. Please accept my apologies on the slow speeds of the WiFi. IT has been contacted to troubleshoot the issues. Still, I am glad you were able to be well accommodated by our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back...

Severna Park, Maryland
Reviewed 14 July 2016

I spent three nights here while returning to town for a reunion. It is nice but nondescript. Large room, comfy bed. Kitchenette in the room has a full size fridge, small range and microwave. There are laundry facilities and a 3 piece gym downstairs. I had trouble getting the wifi to work but they were able to set it up...

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Helpful?
Thank ttm85
Manager_11525, Manager at Extended Stay America - Rockford - State Street, responded to this review

We appreciate you taking the time to write a review of your stay. It is satisfying to know you enjoyed our amenities and had a comfortable stay with us. I'm glad our staff was able to assist you with the WiFi as well. The staff and I would like to thank you again for posting your review. We look forward...

Chicago, Illinois
Reviewed 24 June 2016

The service was so so . Everytime I went to the front desk no one was there.You always had to call on phone to get someone. The room was very nice,love the kichen. the location was great, you can go anywere from there. Amenities like what? none My least was we no bag to put them in, had to bring...

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Helpful?
Thank bouchelinda061
Manager_11525, Manager at Extended Stay America - Rockford - State Street, responded to this review

Thank you for posting a review of our hotel. I apologize that you were not fully satisfied with our amenities and the service provided by our staff. Your comments will be used as a training tool to ensure your experience is not repeated. Thank you for choosing Extended Stay America. We hope to see you again in the future.

Brookston
Reviewed 14 June 2016

This is a very nice Extended Stay America! The staff are simply amazing! They will go out of there way to help you.. Always there, very cordial and they all like their jobs, which is a big plus! Traveling 10 months out of the year for work nationwide, it is always a pleasure to meet people with smiles on their...

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Helpful?
Thank mgwds1
Manager_11525, Manager at Extended Stay America - Rockford - State Street, responded to this review

Thank you for posting a review of our hotel. I am so glad to hear that our staff provided you with excellent service during your stay with us. As well, I'm pleased that you found your room to be clean and that you enjoy our fully equipped kitchens when staying with us. I will be sure to share all your...

Asheville, North Carolina
Reviewed 21 March 2016

Came to Rockford to visit family and needed a place our dog could go to. This was a great place. Clean and staff were very friendly. We visit Rockford every year and this will always be the place we stay. Only issue was the Wifi was slow. My husband needed to do some work and was unable to.

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Helpful?
Thank Dawn L
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed our comfortable rooms as well as our pet friendly policy! I truly appreciate your comments regarding our accommodating customer service. Once more, thank you for posting your review. We look forward to having you visit with...

Auckland, New Zealand
Reviewed 2 March 2016

This is a great hotel with all the amenities that you may require, such as Fridge, microwave, cook-top, oven, utensils, Breakfast, wifi, Gym and Laundry. The staff are wonderful and helpful as well. Cons: The WiFi is from the 90s as they give you basic slow WiFi for free and for the faster one you have to pay $3 extra,...

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Helpful?
Thank Dman65
Reviewed 17 February 2016

I went here to visit my boyfriend for the night and the place was very nice, clean and well maintained inside and out. The front desk agents were also super friendly and courteous. I slept on the pull out couch and it was supringly comfortable

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Helpful?
Thank Gregory S
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

I want to thank you for taking the time to post a review of your experience with us. It’s great to read that you had a comfortable stay and enjoyed our friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Chicago, Illinois
Reviewed 10 November 2015

Got a great deal on staying 1 night here. I've stayed at 2 Extended Stay hotels now and I'm a big fan. They are often looking to fill up the gaps in the long term stays so you can often find a good deal if you are just looking for a night. The front desk woman who checked us in...

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Helpful?
Thank Josh A
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments about our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with...

Atlanta, Georgia
Reviewed 5 November 2015 via mobile

We got a suite so that there would be plenty of room to feel comfortable. The room itself was very spacious but it feels like it is from the 80s. If we had a family and were staying here for a week, this would probably help us feel at home. The lobby area is very small and they offer a...

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Helpful?
Thank Brendon W
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am glad you had a positive stay overall. I truly appreciate your kind comments regarding our spacious rooms and our fully equipped kitchens. The staff and I would like to thank you...

Rockford, Illinois
Reviewed 12 October 2015 via mobile

Stayed in ESA for a month. It's clean and we'll maintained property. Very helpful staff, thank you all. One can cook their own food. Utensils are provided. Walkable distance to wallmart. Free WiFi . Breakfast available(apple orange donuts & coffee).

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Helpful?
Thank Bobby_Ammu
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed our comfortable rooms, fully equipped kitchens and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Rockford - State Street

Address: 747 N. Bell School Road, Rockford, IL 61107-5203 (Formerly Studio Plus Deluxe Studios - Rockford - East)
Region: United States > Illinois > Rockford
Price Range: ₹ 6,275 - ₹ 12,288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Rockford - State Street 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Studio Plus Rockford
Hotel Style:
#9 Business Hotel in Rockford
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Questions & Answers

Questions? Get answers from Extended Stay America - Rockford - State Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Might ask the desk clerk about the views!”
 of 5 bubbles BCNDWorld, 13 Mar 2017 | Read review
“good value and location for the price!”
 of 5 bubbles 214adriennez, 2 Dec 2016 | Read review
“Avoid the N/E side. An outside area has evening gatherings.”
 of 5 bubbles cardiocase, 5 Aug 2014 | Read review
“My room faced the rear parking lot and was extremely quiet.”
 of 5 bubbles dan_leifker, 16 Jun 2014 | Read review
“I've not had a bad room in an Extended Stay.”
 of 5 bubbles 183Jerry, 23 Dec 2013 | Read review
5 of 5