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"The Jewel of Rockford" is the most popular destination for business travel, families and for special events such as weddings, business conferences and meetings and fundraisers with the region’s largest ballrooms and most attractive meeting space. The Northern Illinois Luxury Hotel at...
Cliffbreakers has been an icon for years in Rockford. It can accommodate large groups and conventions and was often used for class reunions. It was well-loved and well-worn and fi was all has new owners who are doing much-needed renovations. The top two floors are...More
Do not stay here, please!! Where do I start... extremely overpriced for the value. Their charging systems are archaic! The personnel do not have authorization to make changes like splitting a bill or changing a card. No one around could authorize a change. Half the...More
Response from CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference CenterResponded 3 weeks ago
I do apologize your stay with us did not meet your expectations. Definitely not the service experience we are trying to create at the hotel and we will share your comments with our entire staff. If you are inclined, please reach out to the General...More
The hotel, restaurant and ballroom are undergoing a multi-million dollar renovation. At the time of my stay, the hotel portion is pretty much complete, and they are only renting out the renovated rooms while they finish the rest. I verified this with the manager.
I am very disappointed to have to write this review on cliff breakers. I booked a room for an overnight stay in feb. I was notified by phone that I was given the wrong rate. So I called them back and I was told that...More
I felt like I was in a half way house. Legitimate spots of blood, mold, dirt, dust. Checked in.... took 2 hours to find a new hotel but left asap (Fairfield was great btw).
I'll let the pictures do the talking doe Cliffbreakers, will be...More
Response from CB_General_Manager | Property representative |
Thanks for your question!
Our intimate setting at the restaurant calls for a business casual dress code. While we understand that we have families with children, we ask adults to dress business casual.
Renovated? Did I say that? I thought I said it needs renovated. It hasn't been updated for a few decades. I wouldn't stay there again unless it was so cheap I couldn't resist. The breakfast was good :)
Thank you for inquiring about our pet policy. We are a pet friendly hotel, we require a $25.00 non-refundable pet fee. Our fee is per pet, per night. If you have any other questions, please call me at 815-282-3033. Thank... More
Thank you for inquiring about our pet policy. We are a pet friendly hotel, we require a $25.00 non-refundable pet fee. Our fee is per pet, per night. If you have any other questions, please call me at 815-282-3033. Thank you and we hope to see you soon!!!
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"River view side, upper floor is best, though the other side wasn't bad."