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Cliffbreakers Riverside Hotel & Conference Center

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Cliffbreakers Riverside Hotel & Conference Center
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336 Reviews from our TripAdvisor Community

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Showing 336: English reviews
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St Pete Beach
Reviewed 1 week ago via mobile

It could be nice, but it's in need of a major over-haul. The beds are old and you feel every spring. There's a fridge, microwave & coffee maker, but no coffee pot or coffee. The staff was accommodating and friendly. The free breakfast has been reduced to some cereal, bagels & muffins.

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Helpful?
Thank oconnor1129
Las Vegas, Nevada
Reviewed 3 weeks ago

Old school art, classy wooden decor & furniture, sculptures ... clean, comfortable, free breakfast, fitness center, indoor swimming pool, parking. Could improve WiFi; faded in and out. Good price for Value.

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Helpful?
1Thank LindaMcDermott
North Liberty, Iowa
Reviewed 3 weeks ago

Has potential to be a very nice hotel. Great location on the river. Phones in room did not work, desk chair would not hold adjustment. The advertised restaurant was closed due to remodeling. Had a small continental breakfast. Room was noisy. Staff was very helpful. A good variety of places to eat in the area.

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Helpful?
1Thank Ken S
Chicago, Illinois, United States
Reviewed 4 weeks ago

Here's the good: the site facing the river is beautiful, the furniture is vintage and interesting, the rooms are spacious, the staff is friendly, and the price is affordable. It is totally different from the other 20 chain hotels along the highway. The bad: nothing has been touched in 40 years, there are animal heads all over the lobby (maybe...

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Helpful?
1Thank Rick J
Illinois
Reviewed 4 weeks ago

I rented a conference room for a business meeting without visiting the property. I paid top dollar for plated meals ($16-$22 per plate). When I arrived at the hotel, I was stunned at the how bad it was. The carpeting was probably 15 years old, stained and in state of disrepair. There was a tarp covering the end of a...

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Helpful?
1Thank jgreening
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Hello, Thank you for taking the time to review our propeorty. We are undergoing renovations in the north end of the building and I apologize if you felt that the tarp covering the construction down the hallway may have impacted your experience. I also understand that your concerns arose from having a significantly lower amount of attendees than your initial...

Acton, Massachusetts
Reviewed 20 February 2017

The hotel was very quiet on the weekend we visited. The staff was especially friendly. The breakfast was a disappointment: juice/coffee/cereal/yogurt. Nicest thing was the location: * Lovely views of the river; * Pedestrian bridge across the river and river walk along the far side.

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Helpful?
1Thank ScottSancetta
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

ScottSancetta, Thanks for your great review of the hotel! It is great to hear that our staff made a massive difference in your stay and that you loved the location of the property. I agree the river views are beautiful! The pedestrian bridge leads our guest to a beautiful park in Loves Park for guests looking to take a jog,...

Madeira Beach, Florida
Reviewed 9 February 2017

Stayed here because none of the hotel chain guys had a room. I drove up thinking: "what have I gotten myself into!" Once I got into my room, the place grew on me. Dark hallways, old, antique furniture, great ambience. It looks like a hotel out of a Steven King movie, but in a good way. Off the beaten path,...

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Helpful?
Thank Lazrlady
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Lazrlady, Thank you for your wonderful review of our hotel. It was great meeting you during your stay and we hope you come back again and make us your hotel of choice when visiting the Rockford Area. -Didier

Cleburne, Texas
Reviewed 18 January 2017 via mobile

Our stay here was short, but extremely worth it. We drove straight to Rockford from Texas, and half way through our drive realized we were gonna be early. So I called Cliffbreakers and they said we could pay for half a day to check in super early. I had no problem doing that. Once we arrived, Amanda (I think, it's...

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Helpful?
Thank brianna1883
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Brianna1883, Thanks for your great review! I am glad we were able to accommodate your early check-in request and that you found or beds to be very comfortable! We hope to be able to exceed your needs once again in the near future. -Didier Quintana General Manager

Rockford, Illinois
Reviewed 9 January 2017

I will never stay at this hotel again. I did not get the room I booked, because some one was murder at this hotel the prior weekend of my stay and the townhouse room were being investigated. I would have expected an hotel representative to call me prior to my stay versus telling me this at the time of my...

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Helpful?
1Thank monique_Disk_2001
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Moniquefox2001, Thank you for taking the time to review your stay with us. I understand you were in communication with the Front Office Supervisor who explained the unfortunate situation why our 4th floor bi-level rooms were not available. Obviously this was completely out of our control and I understand we gave you a comparable riverview room and lowered your rate...

Cape Carteret, North Carolina
Reviewed 13 November 2016 via mobile

This rating may be too generous. I couldn't bring myself to rate it poor. This is the results of not reading reviews prior to booking. We arrived after dark and not one light was on outside. Should have been a clue. We were told they didn't work due to renovations. Supposed to be a restaurant and bar but they are...

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Helpful?
Thank Tom1378
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Tom1378, Thanks so much for your kind words about our cleanliness levels! We hope that you will give us another opportunity to host you during your future trips to the Rockford area. We will be undergoing a renovation in the upcoming future that will help solve many of these structural limitations that you listed. -Thanks!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
"The Jewel of Rockford" is the most popular destination for business travel, families and for special events such as weddings, business conferences and meetings and fundraisers with the region’s largest ballrooms and most attractive meeting space. The Northern Illinois Luxury Hotel at Cliffbreakers Riverside Resort includes more of what you want when traveling to the real, original Northern Illinois Region – the community with big-city amenities and a small-town feel! Complimentary Wi-Fi access in all guest rooms – we have it. Northern Illinois Riverview Suites, Loft Suites or Specialty Themed Suites – your choice! Free hot breakfast – available every morning. A European styled property with a heated indoor pool and evening room service – relax and enjoy. Every guest room with Microwaves, Mini-fridges and expanded cable TV....relax and enjoy! ... more   less 

Additional Information about Cliffbreakers Riverside Hotel & Conference Center

Address: 700 West Riverside Blvd, Rockford, IL 61103 (Formerly Lexington Hotel at Cliffbreakers' Riverside Resort)
Region: United States > Illinois > Rockford
Price Range: ₹ 5,105 - ₹ 11,715 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cliffbreakers Riverside Hotel & Conference Center 3*
Number of rooms: 105
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Also Known As:
Lexington Hotel At Cliffbreakers` Riverside Rockford
Lexington Hotel Cliffbreakers Riverside
Hotel Style:
#5 Romantic Hotel in Rockford
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Questions & Answers

Here's what travellers have asked, with answers from Cliffbreakers Riverside Hotel & Conference Center staff and other travellers.
3 questions
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Minneapolis, Minnesota
over a year ago
Chicago, Illinois
over a year ago

See all questions (3)

Questions? Get answers from Cliffbreakers Riverside Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“river view is nice”
 of 5 bubbles LindaMcDermott, 3 Mar 2017 | Read review
“Higher floor river view. Note lobby is on the third floor, as the hotel is built on a hill.”
 of 5 bubbles RickJ86, 24 Feb 2017 | Read review
“Ask for a river view”
 of 5 bubbles ScottSancetta, 20 Feb 2017 | Read review
“Rooms with a River view would be the best”
 of 5 bubbles Lazrlady, 8 Feb 2017 | Read review
“Ask for a river view.”
 of 5 bubbles dkrug10042, 7 Nov 2016 | Read review
5 of 5