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Courtyard by Marriott Rockford

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7676 E State St, Rockford, IL 61108-2718
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (47)
Room & Suite (16)
Dining (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 07/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Rockford
Updated 07/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 28 hotels in Rockford
Location
Cleanliness
Service
Value
Our hotel in Rockford, IL has recently completed a state-of-the-art lobby renovation. Welcome and experience what our Courtyard Rockford hotel has to offer. Our Rockford hotel features the exciting new Bistro - Eat. Drink. Connect - for breakfast and dinner, plus Starbucks and cocktails. Access to news, weather, and airport conditions via our GoBoard. Free Wi-Fi throughout entire hotel, individual media pods in the new lobby and nightly drink specials in our new Bistro. Starbucks available 24-hours. Sleep well in your spacious guest room with our redesigned bed, featuring crisp, comfortable linens. Maintain productivity at your large, well-lit desk with complimentary wireless internet. It's easy to keep up your workout routine with expanded complimentary, on-site fitness center open 24 hours a day. Unwind and relax in our large heated indoor pool with a wall of windows offering a great view outside. With a vast selection of dining and shopping options nearby, as well as close to companies in Belvidere and Loves Park, the Courtyard by Marriott Rockford is for you. Our staff looks forward to welcoming you to our property!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Children's television networks
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary instant cofffee
Snack bar
Photo copier / fax In business centre
24-hour security
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Sofa
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
38Car recommended
Grade: 38 out of 100
21Restaurantswithin 1 km
2Attractionswithin 1 km
184Reviews7Q+A39Room tips
Traveller rating
  • 60
  • 65
  • 33
  • 14
  • 12
Time of year
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Language
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  • English
Popular mentions
Neil M wrote a review Nov 2021
Crawley, United Kingdom294 contributions146 helpful votes
Company booked this hotel for me twice as I was due to fly in & out of the nearby airport for work purposes. Sadly this hotel is a bit dated with room style and décor. Aircon & fridges in the room quite noisy going off intermittently through the day and night. also the nearby roads the constant flow of traffic could be heard. Hotel took $20 each time for 'incidentals' which I had to contact customer service to hopefully get back (at time of writing yet to receive!)
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Date of stay: November 2021
Cleanliness
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Trip type: Travelled on business
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Cindy Perry wrote a review Oct 2021
3 contributions
First of all--We did Not secure this room through Trip Advisor but want this review to be seen by as many people as possible!! Booked 1 BR King suite for son, granddaughter and great-grandson. Paid extra for breakfast. They had to clean the tub before showering-beard shavings among other debris. Then tub drain clogged, dirty gross water up to ankles and rising. Our granddaughter had to bathe her 1 1/2 year old son in the sink. Then they searched for bedding for sofa bed--1 sheet. 1 empty plastic bag for blanket. 3 hours and Multiple calls to front desk later (almost midnight) guy brings 2 Thin blankets saying why it took so long was because they needed to wash and dry them first!!?? THEN they opened the sofa bed to find a bare mattress--no mattress cover, sheets, NOTHING. BUT WORSE--A FILTHY mattress with Multiple urine and what looked like blood stains! Horrible! On the ceiling?--Multiple dirty "blotches" that looked like someone had taken paper towels, dipped them in dirty water and thrown them at the ceiling to see how long they'd stick.....there's more but enough about the room. Had paid extra for the room so that they could start out the rest of their trip with a good breakfast. They were told they needed to pay! After "discussion" with server were told to take it up with the front desk. That Person was extremely Unhelpful saying if it was prepaid he didn't know what the code was to signify that. After much more "discussion" I get a call from my son--I talk to the clerk--couldn't understand him very well but finally said I'd email a copy of my confirmation. AND then he would need to pass it on to someone else to approve! Told him he had been very UNhelpful and he responded that I was wrong--he was being very helpful!? Had to ask him then what IS the email address? Twice. He gave me a 19 letter address ending in .com. It didn't work. Realized he hadn't included the email carrier. Called back--somewhere in the last part of the list of letters he had left out the @. Sent the email and told our son to leave. Called the Marriott International Customer Service line, placed a complaint, they said I'd hear from someone in 4-5 business days. We'll see.........Aren't hotels supposed to be SUPER vigilant and SUPER clean--not only all the time but ESPECIALLY DURING A PANDEMIC?????
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: Don't risk staying!
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Response from Maggie Christensen, Guest Services / Front Office at Courtyard by Marriott Rockford
Responded 14 Oct 2021
Thank you for taking the time to leave your valued feedback. We will be investigating this and addressing this matter with the appropriate staff to ensure this remains an isolated event.
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Madd B wrote a review Jul 2021
2 contributions
- Dirty floors, wet brown and yellow stains on sheets and mattresses, grease and dust all over countertops UPON arrival - Requested fresh towels and soap for the sink five times…never received - woke up with bug bites and patterned rashes over both arms, legs, and back of neck. Told front desk and was told it was “probably fine.” - Unprofessional and rude staff. Brittany, the front desk staff on 7/5, was on her personal laptop listening to music and rolled her eyes whenever the phone rang or a customer walked to the front. - We checked out a day early because we were so upset…never staying at the Marriott franchise again
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Date of stay: July 2021Trip type: Travelled as a couple
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blue knight wrote a review May 2021
73 contributions50 helpful votes
Exterior: overgrown and landscaping was in poor condition especially on sides and in rear....crappy Budget Inn located to the East which looks like a dump...only couple bushes separate the properties so not safe looking Lobby: clean but sparse....cafe / coffee bar abandoned and disappointing Hallways: carpet ok and walls not beat up but garbage left all over as the weekend was booked with sports teams....staff member said place only busy on weekends and not enough workers to keep it clean....food boxes, masks, bags, and spilled food all over... Pool: gross and not well cared for... water looked unhealthy...overcrowded despite “reservation” system supposedly in place Water pressure: poor in room for both shower and sink Courtyard area: overgrown with weeds..screens from rooms on the ground...patio furniture for guests was old and disgusting....Marriott should be embarrassed Balcony for room: patio furniture was old and weathered...Marriott should again be embarrassed Room: clean and modern....we did overhear that some persons checking in were told AC and Heat not working and were offered rooms at no charge or their reservation was moved to another motel in area Parking lot: well lit but area sketchy Staff: front desk pretty much abandoned during non check in or check out times...there was a sign “be back later” or something like that which gave no options if there was a problem or issue
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Date of stay: May 2021Trip type: Travelled with friends
1 Helpful vote
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rrrrich wrote a review Apr 2021
Richland, Washington57 contributions10 helpful votes
I did not actually stay at this hotel but I had a reservation and checked in. When we pulled up to the hotel we were greeted to lawns and flower beds completely full of dandelions. This was our first clue but we kept going. After checking in we drove around to our 1st floor room (even with Platinum status and a high floor requested) and opened the door to a room that reeked of smoke. After going back to the front desk and confirming it was a nonsmoking room we just cancelled the reservation and went to another Marriott property nearby.
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Date of stay: April 2021
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PRICE RANGE
US$109 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard rockford hotel rockford, rockford courtyard, rockford marriott
FORMERLY KNOWN AS
Courtyard Rockford
LOCATION
United StatesIllinoisRockford
NUMBER OF ROOMS
147
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Frequently Asked Questions about Courtyard by Marriott Rockford
Which popular attractions are close to Courtyard by Marriott Rockford?
Nearby attractions include Scoreboard Lounge (0.2 km), AMC Showplace Rockford 16 (1.1 km), and Flamingo Slots (0.4 km).
What are some of the property amenities at Courtyard by Marriott Rockford?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Rockford?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Rockford?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Courtyard by Marriott Rockford?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Rockford?
Conveniently located restaurants include Tavern on Clark, Thunder Bay Grille, and The Machine Shed Restaurant.
Are there opportunities to exercise at Courtyard by Marriott Rockford?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Rockford?
Yes, laundry service and self serve laundry are offered to guests.
Does Courtyard by Marriott Rockford offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Courtyard by Marriott Rockford?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard by Marriott Rockford?
Many travellers enjoy visiting Midway Village & Museum Center (1.7 km).