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Candlewood Suites Rockford

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Candlewood Suites Rockford
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29 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

I recommended a fellow traveler to candlewood suites because I stay there often. He called this candlewood suites and since it was late the manager said that if he checked in after she did her night audit that he would have to pay one and a half times the rate. He reconfirmed with this nighttime manager that he would have... More 

Helpful?
Thank lakerderek67
CandlewoodRockford, General Manager at Candlewood Suites Rockford, responded to this review

Dear Lakerderek67, My sincere apologies for the misunderstanding. Please contact the hotel direct so we may personally discuss this situation. Thank you for your feedback and I hope this information can be clarified. Thank you, Susan Gamlin General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2016 via mobile

Stayed for 2 days for a friend's wedding and it was very clean and perfect bc I traveled alone. The front desk people were nice and gave me restaurant recommendations and things to do but I ended up making food in the room since I could. Walmart is literally across the street. The hotel is also surrounded by tons of... More 

Helpful?
Thank renee O
CandlewoodRockford, General Manager at Candlewood Suites Rockford, responded to this review

Dear Renee, I am so pleased to hear that your stay with us was perfect and you found out hotel conveniently located to surrounding businesses. It is great to know you will choose our Candlewood for future Rockford visits and look forward to having you as our guest again. Thank you, Susan Gamlin General Manager More 

Columbus, Georgia
Level Contributor
467 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 31 August 2016

Very nice room with a queen bed, apartment-sized refrigerator, dishwasher, microwave, and two-burner stove. One side of the queen bed was eight inches from the wall and did not have a night stand. Not nice. The bed was very comfortable however. Entrance to hotel is through two, non-automatic doors placed at right angles. Was difficult to get luggage in. Not... More 

Helpful?
Thank GreenLakerGA
CandlewoodRockford, General Manager at Candlewood Suites Rockford, responded to this review

Dear Green Laker, Thank you so much for taking the time to write your review. We truly appreciate your comments. We are happy to know you did find your bed very comfortable and do hope you will visit us again. Thank you, Susan Gamlin More 

Fall Creek, Wisconsin
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 August 2016

The property is very outdated. Lobby is small...not a very welcoming feel. Elevator was dirty and plain...I got nervous for what was ahead of me when riding in it. Carpet dingy and old throughout hallways. Room was nice. Just outdated. Bed was comfortable and pillows were AMAZING!

Helpful?
Thank ddean55
CandlewoodRockford, General Manager at Candlewood Suites Rockford, responded to this review

Dear Dean, We appreciate you taking time to provide us with your feedback on your stay. I am very sorry to hear that your stay did not meet your expectations. Please email us with a phone number or email address so we can discuss these concerns personally. Thank you, Susan Gamlin General Manager More 

Chicago, Illinois
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 July 2016

I stayed here with my wife on her business trip for one night the first week of April. I was very impressed with the layout of the room as well as the condition of the furnishings and the comfort of the bed. The room is square-ish, with the bathroom and shower together in one corner. Good desk and chair, and... More 

Helpful?
Thank jrayb518
Minneapolis, Minnesota
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 May 2016

I stayed here just one night for 10,000 points. The front staff girls were very friendly and helpful. My room was big - with a nice kitchen with full fridge and microwave. It was spacious and the bed was very comfortable with good pillows. The TV was nice. The bathroom wasn't super big, but it was new and clean and... More 

Helpful?
Thank Jennifer L
314Candlewood, General Manager at Candlewood Suites Rockford, responded to this review

Jennifer, Our entire team thanks you for taking time to give your thoughts and an awesome review. It is great to hear that our team was helpful and your room was very comfortable. Again thank you and we hope to welcome you back to Candlewood Suites Rockford in the near future. Susan Gamlin General Manager More 

Saint Paul, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 January 2016

Back in 2010 I visited this same hotel and it was then, a much more pleasant experience. Seems to have gone down hill since. When I arrived, there was no one at the desk. Bear in mind, I had just driven over 900 miles and was dog-tired. I had to wait while the desk clerk did laundry. I was given... More 

Helpful?
Thank C H
314Candlewood, General Manager at Candlewood Suites Rockford, responded to this review

Dear CH, My sincere apologies for your unpleasant stay with us. I truly am sorry there continues to be some misunderstandings with your hotel account. Feel free to contact me on my direct line which I left for you, so we can ensure our resolution is satisfactory. Thank you, Susan Gamlin General Manager More 

San Diego
Level Contributor
199 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 26 October 2015

For the price, I am not sure what more you want -- Big room with a desk, flat screen tv, comfy recliner, excellent bed with good-quality linens and plenty of pillows. The bath is big and well-lit. And the kitchen! It is complete with full-sized fridge, dishwasher and disposal. It is furnished with dishes, cutlery, pots, pans etc. Anything else... More 

Helpful?
Thank oscar505
314Candlewood, General Manager at Candlewood Suites Rockford, responded to this review

Thank you for choosing to stay with us at Candlewood Suites. I am happy to hear our rooms accommodated your needs and truly appreciate your feedback. We look forward to welcoming you back for your next visit to our area. Susan Gamlin General Manager More 

Fayetteville, Georgia
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 July 2015 via mobile

We stopped here while driving cross country and the rooms were nice, clean and quiet. The location was perfect, just off the freeway before the toll roads began. There were a lot of restaurants and shopping nearby and plenty of options for delivery. A good experience!

Helpful?
1 Thank MNgirl4ever
Surrey, Canada
Level Contributor
89 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 31 January 2015

I was in Rockford on business and was seeking a location reasonably close to I-90 (from ORD), restaurants/ services and downtown Rockford. All good with this hotel! Check-in was efficient, very friendly and generally helpful. My room was quiet,modern and clean. WiFi was consistently good and reliable during my stay (important for business travelers). Overall, a great stay and I... More 

Helpful?
Thank LivesInPacificNW
314Candlewood, General Manager at Candlewood Suites Rockford, responded to this review

We appreciate your comments and hope you will choose us for any future visits to the Rockford area. Our entire staff thanks you! Susan Gamlin General Manager Candlewood Suites Rockford More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come experience our new 'Comforts of Home' bedding collection.The Candlewood Suites Hotel in Rockford Illinois is an a all studio-suite hotel, completely renovated in November 2007. The Candlewood is conveniently located off I-90 and State Street (US BR20). With easy access to I-39 and US Routes 20 and 43/Wisconsin, the Candlewood Suites Hotel-Rockford is perfectly located near business and entertainment centers, near Magic Waters water park, CherryVale Mall, and numerous golf courses. Located adjacent to Van Galder Bus Terminal with 24 shuttle service to O'Hare and Midway Airports. Hotel is ten minutes from Greater Rockford Airport. On-site Fitness Center, Complimentary movie rental and USA Today newspapers and Candlewood Cupboard. Same day Dry Cleaning service available along with complimentary full-sized washers and dryers. Priority Club Rewards Program. Pets Are Welcome with a non-refundable fee of $15 per night not to exceed $150. A pet policy must be signed at check in. Room Cleaning is provided once every 7 days. Maximum number of people (including children) allowed per room is 2 in a room with 1 bed or 3 with a rollaway. A limited number of rollaways are available. ... more   less 

Additional Information about Candlewood Suites Rockford

Address: 7555 Walton Street, Rockford, IL 61108
Region: United States > Illinois > Rockford
Price Range: ₹ 6,224 - ₹ 8,891 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Rockford 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Candlewood Rockford
Rockford Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Rockford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I cannot offer any advice on this.”
 of 5 bubbles 221ch, 7 Jan 2016 | Read review
“Top floor, away from elevators/vending machines tend to be quieter.”
 of 5 bubbles LivesInPacificNW, 30 Jan 2015 | Read review
“call well in advance ....this is a popular destination!”
 of 5 bubbles JerryL693, 9 Oct 2011 | Read review
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