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Comfort Inn & Suites

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77 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites
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Showing 74: English reviews
Reviewed 31 August 2015

I had a wonderful experience with my stay at the comfort. I booked the place because I was going skydiving for the first time and The Comfort inn was 5 miles from it. So, I booked a room and somehow got upgraded to a 2 bedroom 2 bath suite with the Jacuzzi tub and balcony. I love the spaciousness and...

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Helpful?
Thank Yvonne V
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

IL
Reviewed 2 August 2015

I was very hesitant for the last time I stayed here lets say my review was not a good one. I wanted to give this place a second chance see what changes have been made see what is new. I even stated my concerns to the front desk this time customer service was improved she was sorry even though last...

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2Thank mooks5
San Antonio
Reviewed 16 July 2015

Be sure they register your choice membership. I had a problem with this when I stayed there recently. If I had not double checked that they registered my stay, I would have had to do this on the back side.

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Helpful?
1Thank Louise M
Cohoes, New York
Reviewed 24 June 2015

We stayed here for one quick night while driving from Chicago to Cedar Rapids. It was reasonably priced and in a good location from where we were driving. Breakfast was included and had a descent selection. The staff was very nice and helpful.

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Thank wanderlust0914
Humble
Reviewed 17 June 2015

After checking two other hotels in this area then walking into the Comfort Inn I knew immediately this was the place to stay in Rochelle. The staff is superior, comparable to most five star hotels. A family emergency was the reason for the stay. Katie, Kayla, and Lexy went above and beyond to assist our every need!

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Helpful?
1Thank Penny G
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Hot Springs National Park
Reviewed 4 June 2015

This hotel, although a bit dated, really understands the meaning of customer service. We were there shortly after an area tragedy-tornado-and the hotel was completely booked. This did not fluster the staff in the least. Although there were large numbers of people-both guests and visitors- staff remained friendly, helpful and professional! Our room was upgraded and was quite spacious and...

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Helpful?
Thank Carol K
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Des Moines, Iowa
Reviewed 14 May 2015

When making my reservation via phone, the person was very friendly and answered all of my questions. When I checked in, I was again greeted by friendly, helpful people at the front desk. If the experience stopped here, this would be an excellent review. For a Comfort Inn, the hotel is not in very good condition. It is old, very...

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1Thank Kevin P
Boise, Idaho
Reviewed 16 March 2015

My stay at the Comfort Inn in Rochelle was by far the best hotel experience I have ever had. All of the employees, from the maintenance people to the general manager, have been absolutely wonderful to me and my family. They have gone above and beyond the call to ensure we had a great stay. Even when we ran into...

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Helpful?
1Thank Ben G
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Menasha, Wisconsin
Reviewed 8 March 2015

Very outdated Comfort Inn. Surprised this place even carries the Comfort Inn brand. No money is being spent on this hotel. Carpet is dirty, had dust in the corners, on top of tile in bathroom. Peeling paint on walls by the shower, old wood doors need updating, pry marks by the security lock on the door. Not able to run...

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3Thank Dazzled064
La Crosse
Reviewed 20 February 2015

After a less than pleasing experience at a roadside motel in Rochelle, I was planning on going right on by. My travel companion mentioned that there was another option, so we took the short drive into town and found the Comfort Inn. Very glad we did! Staff was friendly at check in, and as a choice rewards member, our room...

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Thank travelerCOTAPTA

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites

Address: 1133 N 7th St, Hwy 251 and Route 38, Rochelle, IL 61068-2301
Region: United States > Illinois > Rochelle
Price Range: ₹ 4,913 - ₹ 7,795 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Comfort Inn Rochelle
Rochelle Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
1 question
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When your in Rochelle, go check out the railroad park. Pretty cool with around 100 trains a day that go through town.”
  • This is the master bedroom.
 of 5 bubbles 61Ryan, 25 Jul 2016 | Read review
“Room with a balcony overlooking parking lot.”
 of 5 bubbles billw940, 19 Jul 2016 | Read review
“Never stay here Filthy!”
 of 5 bubbles sandybV3479QQ, 5 Jun 2016 | Read review
“Specify non-smoking.”
 of 5 bubbles petertr3, 2 Oct 2015 | Read review
“Ask for room away from the railroad if you dislike train noise”
 of 5 bubbles seniortraveler12, 31 Aug 2015 | Read review
5 of 5