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BEST WESTERN Pontiac Inn

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BEST WESTERN Pontiac Inn
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158 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pontiac Inn
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Showing 154: English reviews
Macomb, United States
Reviewed 25 July 2016

Our main bathroom light above the sink was out, but they fixed it the next day. Very slow making up room. We left at 9:30 came back at 2 and bed had been stripped but no new bedding or towels were yet available. We went to pool for an hour and then and 3 went back to our room and...

Review collected in partnership with Best Western
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Helpful?
Thank Brian C
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Brian, On behalf of the staff here at the Best Western Pontiac Inn, I would like to apologize for not meeting your expectations. We hope that you might consider giving us a second chance if you are in our area again.

Milwaukee, Wisconsin
Reviewed 25 July 2016

very clean, comfy beds, nice breakfast, and helpful staff; close to major highways, and route 66 w/o the highway noise. restaurants are close, convenience stores and gas also close, a good stop, with a days worth of activities in Pontiac. Plenty of parking in the lot, elevator for the second floor.

Review collected in partnership with Best Western
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Thank Noah B
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Noah, On behalf of the staff at the Best Western Pontiac Inn I would like to thank you for choosing us for your recent stay in Pontiac, Il. .We look forward to possibly serving your future lodging needs if you are in the area.

South Milwaukee, United States
Reviewed 25 July 2016

Motel was extremely clean and well kept. Furnishings were satisfactory and room was very clean. Mattress was very supportive and we both had a good night's sleep. Staff was courteous and friendly. Continental breakfast was good and staff was quick to clean tables after each use. We would recommend this motel to anyone staying in this area. There was a...

Review collected in partnership with Best Western
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Thank Robert S
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Robert, On behalf of the staff at Best Western Pontiac Inn I would like to thank you for choosing us for your recent stay in Pontiac, Il. We hope that we might be able to serve you for any lodging needs you have in the area in the future.

Chicago, Illinois
Reviewed 21 July 2016 via mobile

After our stay at this Best Western, I signed up for the BW rewards program. I am a Hilton Diamond Honors member, and our room was as nice and even nicer than some Hilton rooms. Full size refrigerator, 2 burner stove, great breakfast, and spotless rooms. Great staff. For booking at the last minute, I was more than pleased.

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Thank jerg857
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear jerg857, On behalf of the staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your stay while in Pontiac Il. We look forward to possibly serving your lodging needs again in the future.

Columbus
Reviewed 19 July 2016

Very nice hotel and wonderful staff. We had no issues and would definitely return again. They were kind enough to call us regarding some medical supplies we left behind..it was used and needed to beingtrash..we failed to advise that it was trash and they kept it until I called them back a week after. It was convenient to the interstate...

Review collected in partnership with Best Western
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Thank Barbara F
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Barbara, We would like to thank you for choosing the Best Western Pontiac Inn for your recent stay in Pontiac, Il. We look forward to choosing us again for your future stay.

Colchester, United Kingdom
Reviewed 18 July 2016

Clean, spacious, convenient location with welcoming and helpful staff. Nothing more to say - this is what a Best Western should be like. Highly recommended for a stopover when on Route 66 or anywhere in the area. Do take the short detour to the Route 66 Museum - look out for the fantastic wall murals.

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Thank RomanRemains
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Roman, We would like to thank you for your recent stay at the Best Western Pontiac Inn. We look forward to the possibility of you choosing us again for your future stay.

earlville, ny
Reviewed 10 July 2016

stopped while traveling do not generally pick a BW but were tired, glad to stop, nice place. did not use the pool or breakfast. soft beds but good nights sleep. would recommend. nearby small town with restaurants

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Thank lorri p
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

We would like to say thank you for picking the Best Western Pontiac Inn for your stay. We look forward to you choosing us again in the future.

Reviewed 28 June 2016

The staff was wonderful. We left an item in the room when we checked out. They were great, found it and shipped it the next day. Our room was clean which is the most important thing, it wasn't conveniently located for us because the only elevator was a long walk from our room and the stairs are hard to take...

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1Thank Shirley R
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to having you stay with us again in the future.

Highlands Ranch, Colorado
Reviewed 28 June 2016 via mobile

This hotel was clean, the room was nice, updated. The staff was friendly. Spent some time in the nice indoor hot tub. The only issue was that there were several kids in there, unattended that were loud and running around the pool playing tag. Idid not eat the breakfast that was privided, so can not rate that.

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1Thank Mary Ann E
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to having you stay with us again in the future

gilladj
Reviewed 23 June 2016

Stayed here for one night as part of a group bicycle tour. Everything about this stay was good. Room, bath, TV, AC, breakfast, staff. The beds seemed soft but ended up being quite comfortable. The mass produced omelets were actually pretty good. Really enjoyed Pontiac. Even got my picture taken with the Mayor.

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2Thank gilladj
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to serving you again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Pontiac Inn

Address: 1821 W Reynolds Street, Pontiac, IL 61764 (Formerly Comfort Inn)
Region: United States > Illinois > Pontiac
Price Range: ₹ 7,068 - ₹ 8,442 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pontiac Inn 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Comfort Inn Pontiac
Pontiac Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pontiac Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Traffic noise is a very small issue, so any rooms are probably good.”
 of 5 bubbles FRCC, 7 Dec 2016 | Read review
“Ask for a first floor, no elevator to deal with.”
 of 5 bubbles JackL448, 18 Jul 2016 | Read review
“the suite was LARGE and had a very big tub, great.”
 of 5 bubbles YBOD98, 29 Apr 2016 | Read review
“Large bathroom area. There were three of us and no crowding at all.”
 of 5 bubbles 827sallyh, 8 Jan 2016 | Read review
“Suite can be noisy because it is next to stairs.”
 of 5 bubbles CruiserIllinois, 5 Sep 2015 | Read review
5 of 5