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Holiday Inn Express Ottawa

HIExpress.comUS$ 135*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Ottawa
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96 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Ottawa
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Showing 95: English reviews
Concord
Reviewed 24 August 2015

I came to Ottawa to attend a wedding over the weekend, and I rented (3) rooms with my IHG points. This place was awesome. Easy to find with my TomTom, The rooms were very spacious and clean, The beds were comfortable. The staff was outstanding. Needless to say when we got back from the wedding late that evening, we decided...

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Helpful?
Thank sallyt03301
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

sallyt03301, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

London, United Kingdom
Reviewed 3 August 2015

I stayed here for one night, as the hotel is in a great location, and only a short drive from the starved rock state park. The customer service was excellent and the rooms are very clean and large, with all necessary amenities. Overall I highly recommend staying here, and its very good value for money.

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Helpful?
Thank Lou-H-UK
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Lou-H-UK, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Hattiesburg, Mississippi
Reviewed 10 July 2015

I booked the room through the IHG App, about 9pm. We arrived and our room was ready to go. In fact we got upgraded to a Executive King Suite, which was a nice surprise. The room was very clean and comfortable. Breakfast was the standard Holiday Inn Express breakfast with eggs, cinnamon rolls, sausage, biscuits and gravy. The breakfast area...

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Helpful?
Thank BizzleRN
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

BizzleRN, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide. We are happy you enjoyed your upgrade and most importantly your stay with us....

Milwaukee, Wisconsin
Reviewed 4 July 2015

We got a very good deal to stay in this Holiday Inn and we were very pleased. It had a lot of space for my kids to move around and play (in the room itself). They enjoyed their time while we were at the room also. The only improvement that I saw was about breakfast area, it was small as...

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Helpful?
1Thank Pradeep A
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Pradeep A, Thank you for taking the time to leave us a review regarding your recent stay with us. Your positive feedback serves as encouragement for our team. We are happy you enjoyed your time at our hotel. We hope your next visit is even better than your last. Sincerely, Kimberly R. General Manager

Chicago, Illinois
Reviewed 29 June 2015

I love this place. The customer service is excellent everyone spoke and were friendly like really friendly. I appreciated that. This was a trip for my wife and I to get away from everything. The selections of restaurants and places to go was good. Never a dull moment in this town. Reminded me of when I went to college in...

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Helpful?
Thank Michael B
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Michael B, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward...

Indianapolis, Indiana
Reviewed 20 June 2015

As a priority club member I was a little disappointed by a few things. First there was a smell of smoke in the lobby and main floor. A couple that was with us in a handicapped room had to check out and go over to the Hampton inn because of kids slamming doors. The holiday inn did not charge them...

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Helpful?
Thank MoonieKay
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Mooniekay, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

LaSalle, Illinois
Reviewed 2 June 2015

We decided to stay at this hotel which is only about 20 miles from our home because we were attending a wedding in the area. We could have stayed at a hotel closer but thanks to Trip Advisor decided not to because of the other reviews that reported on "bed bugs"! It was confirmed by other guests who happened to...

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Helpful?
1Thank Maryann W
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

MaryAnn, Thank you so much for leaving us this wonderful review. I am delighted to hear you enjoyed your stay with us at the Holiday Inn Express in Ottawa, IL. I always love to hear how wonderful our staff has treated our guests. Guest satisfaction is our top priority. I apologize for the curtains as the blackout curtains should of...

Nebraska
Reviewed 30 May 2015

This hotel has everything you need for traveling along I-80. What sets it apart is the staff. I arrived without a reservation @ 9:40 p.m and asked about a place to get abite to eat and a beer. The front desk told me there was a place across from parking lot but quit serving around then but she called them...

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Helpful?
1Thank NebraskaDango
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

NebraskaDango, Thank you for taking the time to leave us a great review. I am pleased to hear the staff was able to help you with dinner. Guest satisfaction is our top priority and I love to hear when the staff goes above and beyond. If you are ever in the area again, we look forward to having you stay...

Cottonwood, Minnesota, United States
Reviewed 3 May 2015

This hotel is very easy to get to from I-80. The room was clean and comfortable, but the bathroom was pretty tiny. I checked in after 10 pm, and the staff was very friendly and accommodating. This would be a good stop if you are traveling through and want a clean, comfortable place to sleep.

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Helpful?
1Thank Carolyn O
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Carolyn O Thank you for taking the time to leave us a review. We value all feedback from our guests. I am delighted to hear you enjoyed your stay with us at the Holiday Inn Express, Ottawa, IL. I will be forwarding this on to my staff to show them their hard work and dedication is paying off. If you...

Chicago, Illinois
Reviewed 22 April 2015

I have stayed at this property many times and have had a great guest experience with the exception of this stay. Hotel management has opted to mingle smokers and non-smokers on the same floor. The smell of smoke at this visit is overwhelming and uncomfortable. I did not realize that hotels still had smoking options in their rooms, and I...

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Helpful?
Thank Robin G
ottawahiegm, Front Office Manager at Holiday Inn Express Ottawa, responded to this review

Dear Robin, Thank you for taking the time to give us a review. We appreciate all feedback from our guests. I want to apologize for the smoke smell you encountered at our property. We do have a floor that is completely non-smoking. We would love to give you an exceptional stay with us if you come back and stay with...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express® Ottawa hotel, located in the heart of Ottawa, Illinois. Our hotel's property is minutes from the Fox River, Illinois River and Starved Rock State Park.If you're looking for hotels in Ottawa, Illinois surrounded by attractions like the Appellate Court Building, search no further. Outdoor enthusiasts spend their days exploring Starved Rock State Park, while daredevils venture to Skydive Chicago. History buffs love touring downtown Ottawa's architecture, as well as Washington Square where the Lincoln-Douglas debates were held in 1858.Did you know we're a great destination for business travelers? Our hotel's not only near Starved Rock State Park, it's also near Clover Technology Group, Exelon, GE, Petsmart Distribution Center, Kohl's Distribution Center, Pilkington and Tyson Fresh Meats. The 24-hour business center with fax and copy services makes it easy to prepare for your meeting in the 720-sq-ft event facility.Whether business or pleasure brings you to Ottawa, Illinois, our hotel's free high-speed Internet access keeps you connected. Every morning enjoy a hot cup of 100% Arabica coffee from the complimentary, hot Express Start Breakfast Bar. The fitness center allows you to keep up your workout routine, and afterward, unwind in the indoor pool and whirlpool. ... more   less 

Additional Information about Holiday Inn Express Ottawa

Address: 120 W Stevenson Rd, Ottawa, IL 61350-9693
Region: United States > Illinois > Ottawa
Price Range: ₹ 8,203 - ₹ 10,528 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ottawa 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Ottawa Hotel Ottawa
Holiday Inn Ottawa
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Questions & Answers

Questions? Get answers from Holiday Inn Express Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure my room was of the same quality as other rooms in the hotel.”
Bill70-54, 15 Aug 2016 | Read review
“Stay at the Hampton or Marriott”
theelusive11, 23 Jul 2016 | Read review
“Bring a safety pin or clip to hold the room darkening curtains closed.”
  • cozy covers and thick pillows!
  • Bright lights from adjacent buildings
  • Dressing area next to the door
  • very spacious and comfortable! and very clean!!
  • don't like the toilet right next to the whirlpool tub
  • sorry our messy bed, but soooo comfy!
  • Notice the actual track ends for the room darkening curtains?
Skimmer2065, 9 Dec 2015 | Read review
“It appeared to be a very quiet hotel. We were on ground floor and room was quiet.”
garbo63, 11 Sep 2015 | Read review
“free wifi for IHG Rewards members”
Bpie_123, 29 Aug 2015 | Read review
5 of 5
HIExpress.com
US$ 135* /night
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HotelQuicklyUS$ 177
Expedia.comUS$ 135
Hotwire.comUS$ 136
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Prices are for 1 room, 2 adults
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