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Holiday Inn Express Ottawa

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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Tokyo, Japan
Reviewed 22 January 2016

History: Built in 1995, renovated in 2004 Location: North side of Interstate 80/Ottawa interchange, with other commercialized areas (Sears, Hampton Inn, gas station, Taco Bell, etc.) Interior Decor: Old Holiday Inn Express furniture sets. Seems outdated. Exterior Apperance: 3 story ordinary mid-range motor hotel. Outside view from the room I stayed at (300): Parking lot, Sears outlet and Hampton Inn....

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Helpful?
Thank setotravel
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

setotravel, Thank you for taking the time to leave us a review. We appreciate feedback from our guests. I want to thank you for choosing the Holiday Inn Express Ottawa, IL for your lodging accommodations. If you are back in the area we would love to have you back. Sincerely, Kimberly R. General Manager

Winfield, Illinois
Reviewed 9 December 2015

I love this hotel, the staff are amazing! They go over and above the call of duty and all look like they have a great time working together and working at this hotel! Rare to find that now days! We stayed there for one night while attending our Christmas party for Skydive Chicago. I will give the cons for the...

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Thank Skimmer2065
Chicago, Illinois
Reviewed 10 November 2015

When I'm in Ottawa, Illinois, this is the only place I will stay. Shaunna and Julie are just the best. They will bend over backward to make sure that you have a pleasant stay. If something is wrong with your stay, just tell them and they will work to fix it. Breakfast selections are more than adequate. Only complaint is...

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Helpful?
Thank jbrenz
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

jbrenz, Thank you for taking the time to to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We will be going...

Rock Falls, Illinois, United States
Reviewed 24 October 2015 via mobile

My husband was asked to work for his employer at a different location then normal. We called straight to the hotel and did not book through the chains 800 number. We booked a king room with a pull out. The staff have been super helpful in making out stay comfortable. Our dog was even able to come with us because...

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Helpful?
Thank Carissa W
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Carissa W, Thank you for taking the time to leave us such a great review. Your positive feedback serves as encouragement for our team. We are happy you enjoyed your time at our hotel. We hope your next visit is even better than your last. We enjoy it when our guests are able to travel with their fur babies. We...

Bartlett, Illinois
Reviewed 25 September 2015

We've attended the wine festival yearly, this is our second stay here. The hotel is in need of some updating but overall in good shape. The fridge in our room was noisy, and the elevator a bit scary. Our only disappointment was with the breakfast buffet. They seemed to be getting a bit thin hot food items. We slept in...

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Helpful?
Thank Michael J
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Michael J, Thank you for taking the time to complete an online review regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We will be going through a complete renovation at the beginning of next year. Again, thank you for your time and valuable feedback. We...

Shorewood, Illinois
Reviewed 16 September 2015

Convenient location near I-80. Ample parking spaces available. Comfortable bed and spacious room. It was nice to have a couch and coffee table, but it was nasty to find a toenail nearby on the floor, which made us lose our appetite as we ate in the room. Elevators seemed a bit old and were always really wet from guests who...

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Helpful?
Thank MelissaWP
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

MelissaWP, Thank you for taking the time to leave us a review. First and foremost I want to apologize for the finding in your room and will be taking this up with housekeeping immediately. I am happy to hear overall you enjoyed your stay with us. We sincerely appreciate it and hope you will give us another chance to provide...

Otsego
Reviewed 12 September 2015

Arrived at hotel and staff very friendly and accomodating. Staff made us feel very welcome. Hotel was very clean, quiet and comfortable. Good selection for the free breakfast in the morning. Price was reasonable. Would highly recommend for anyone.

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Thank garbo63
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

garbo63, Thank you for taking the time to leave us such a great review. Your positive feedback serves as encouragement for our team. We are happy you enjoyed your time at our hotel. We hope your next visit is even better than your last and look forward to having you back. Sincerely, Kimberly R. General Manager

Toronto, Canada
Reviewed 11 September 2015

Visited Ottawa during month of August 2015 stayed in Hotel Holiday Inn Express. As the hotel is very close to the airport, commuting was quite easy. I had very warm welcome at the Front Desk who were very courteous and suggested me a good room which was very clean, spacious and comfortable. I was amazed to see the variety of...

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Thank Rajiv D
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Rajiv D, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward...

West Des Moines, Iowa
Reviewed 29 August 2015

I tried to make reservation with the hotel but they transferred me to IHG reservations, the representative spoke too fast for me to understand while in a car (not driving). The room was a king with small refrigerator that would keep anyone awake. We turned it off for our stay. The bathroom was tub/shower and toilet. If you are a...

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Helpful?
Thank Bpie_123
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Bpie_123, Thank you for taking the time to complete an online review regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We will be going through a complete renovation by the end of the year. Again, thank you for your time and valuable feedback. We sincerely...

Concord
Reviewed 24 August 2015

I came to Ottawa to attend a wedding over the weekend, and I rented (3) rooms with my IHG points. This place was awesome. Easy to find with my TomTom, The rooms were very spacious and clean, The beds were comfortable. The staff was outstanding. Needless to say when we got back from the wedding late that evening, we decided...

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Helpful?
Thank sallyt03301
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

sallyt03301, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express® Ottawa hotel, located in the heart of Ottawa, Illinois. Our hotel's property is minutes from the Fox River, Illinois River and Starved Rock State Park.If you're looking for hotels in Ottawa, Illinois surrounded by attractions like the Appellate Court Building, search no further. Outdoor enthusiasts spend their days exploring Starved Rock State Park, while daredevils venture to Skydive Chicago. History buffs love touring downtown Ottawa's architecture, as well as Washington Square where the Lincoln-Douglas debates were held in 1858.Did you know we're a great destination for business travelers? Our hotel's not only near Starved Rock State Park, it's also near Clover Technology Group, Exelon, GE, Petsmart Distribution Center, Kohl's Distribution Center, Pilkington and Tyson Fresh Meats. The 24-hour business center with fax and copy services makes it easy to prepare for your meeting in the 720-sq-ft event facility.Whether business or pleasure brings you to Ottawa, Illinois, our hotel's free high-speed Internet access keeps you connected. Every morning enjoy a hot cup of 100% Arabica coffee from the complimentary, hot Express Start Breakfast Bar. The fitness center allows you to keep up your workout routine, and afterward, unwind in the indoor pool and whirlpool. ... more   less 

Additional Information about Holiday Inn Express Ottawa

Address: 120 W Stevenson Rd, Ottawa, IL 61350
Region: United States > Illinois > Ottawa
Price Range: ₹ 8,207 - ₹ 10,227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ottawa 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Ottawa Hotel Ottawa
Holiday Inn Ottawa
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Questions & Answers

Questions? Get answers from Holiday Inn Express Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure my room was of the same quality as other rooms in the hotel.”
 of 5 bubbles Bill70-54, 15 Aug 2016 | Read review
“Stay at the Hampton or Marriott”
 of 5 bubbles theelusive11, 23 Jul 2016 | Read review
“Bring a safety pin or clip to hold the room darkening curtains closed.”
  • cozy covers and thick pillows!
  • Bright lights from adjacent buildings
  • Dressing area next to the door
  • very spacious and comfortable! and very clean!!
  • don't like the toilet right next to the whirlpool tub
  • sorry our messy bed, but soooo comfy!
  • Notice the actual track ends for the room darkening curtains?
 of 5 bubbles Skimmer2065, 9 Dec 2015 | Read review
“It appeared to be a very quiet hotel. We were on ground floor and room was quiet.”
 of 5 bubbles garbo63, 11 Sep 2015 | Read review
“free wifi for IHG Rewards members”
 of 5 bubbles Bpie_123, 29 Aug 2015 | Read review
5 of 5