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Hampton Inn Ottawa Starved Rock Area

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Hampton Inn Ottawa Starved Rock Area
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333 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Ottawa Starved Rock Area
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Showing 331: English reviews
south jersey, United States
Reviewed 4 weeks ago

Very nice place and very clean. The breakfast was mediocre at best. Powdered eggs and mystery meat is a very poor offering and it is not free...its built into the rate. If you are going to be in the food business do it right. Your choice is below your competition at best.

Review collected in partnership with Hampton
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Helpful?
Thank fredericks789
Management response:

I am writing to thank you for taking the time to complete our survey and for sharing your feedback about your experience with your recent stay at our hotel. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. A hotel is defined by the quality...

Indianapolis, Indiana
Reviewed 2 March 2017

Very friendly and helpful staff. Room was good and clean. We have stayed here previously and will again if in the area. Well located and easy to get to from expressway and near shopping if you need anything. Not far from downtown. Only complaint would be neighboring room had an incredibly loud snorer-(not the hotels fault).

Review collected in partnership with Hampton
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Helpful?
Thank JimSmithaia
Management response:

I am writing to thank you for taking the time to complete our survey and for sharing your feedback about your experience with your recent stay at our hotel. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. A hotel is defined by the quality...

Janesville, Wisconsin
Reviewed 26 February 2017

The room was clean. Close to Walmart and Cracker Barrel and the interstate. Hot tub and pool were nice and clean. Free bananas and apples. Their are some clubs in the area that my wife and I checked out. We had a good time during our stay.

Review collected in partnership with Hampton
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Helpful?
Thank zimjammer
Management response:

I am writing to thank you for taking the time to complete our survey and for sharing your feedback about your experience with your recent stay at our hotel. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. A hotel is defined by the quality...

Paducah, Kentucky
Reviewed 1 February 2017

I've stayed here for a week and its been very friendly. Always a good morning or afternoon and warm cookies except on the weekend, bummer, I look forward to those cookies. I've got a sweet tooth. Service has been great, room clean. Good breakfast in the morning and they pack you a to go breakfast if you don't have time....

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Helpful?
Thank BamBam0001
Management response:

I am writing to thank you for taking the time to complete our survey and for sharing your feedback about your experience with your recent stay at our hotel. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. A hotel is defined by the quality...

Reviewed 19 January 2017

The Hampton Inn in Ottawa was a good place to stay. The rooms are clean and service was excellent. The Internet service was slow at times, but easy to connect. The complimentary breakfast included hot items as well as a waffle press. There was always fruit available in the lobby. The rooms were clean and spacious.

Review collected in partnership with Hampton
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Helpful?
Thank Terri A
Carmel, New York
Reviewed 18 January 2017

Traveling from Colorado to New York. Convient location from highway and food close by. Clean quiet pet friendly. Have stayed once prior and it was consistent. Breakfast could have been better staff was good.

Review collected in partnership with Hampton
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Helpful?
Thank Macstx
Manhattan, Illinois
Reviewed 6 January 2017

Location and service have suffered since we last stayed. The addition of Walmart and the building up of the industrial area behind this Hampton Inn have made the location noisy, and difficult to turn out of during the day. Recommend driving out through Cracker Barrel or another facility in front of the hotel, if possible. Service has also suffered. I...

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Helpful?
1Thank roadtripmajik
HamptonInnOttawa, General Manager at Hampton Inn Ottawa Starved Rock Area, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Reviewed 28 December 2016 via mobile

This is one of the nicer Hampton Inns. The rooms are well equipped and the breakfast spread is complete with everything on a breakfast menu. The staff was very friendly and the rooms are clean! Comfortable beds and nice showers. We will stop here again when traveling through the area.

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Helpful?
Thank Csehnert
Cincinnati, Ohio
Reviewed 3 December 2016

We have stayed at the Hampton Inn in Ottawa on several occasions while visiting family and we have seldom been disappointed. On one previous visit we had issues with renovations and they did not communicate that their elevators would be out of service but, other than that, they have delivered every time. However, on our most recent visit over Thanksgiving...

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Helpful?
1Thank cincytripper
HamptonInnOttawa, General Manager at Hampton Inn Ottawa Starved Rock Area, responded to this review

Dear laurachorba I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and...

Ashland, United States
Reviewed 20 November 2016

We were delighted this Hampton Inn was pet friendly. It was close to the freeway and perfect for our needs. The staff were very friendly and the bed was quite comfortable. The location was very close to a Walmart super center which was convenient to add to our food supply.

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Helpful?
Thank Denning J

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hampton Inn Ottawa (Starved Rock Area). We feature 64 spacious guest rooms with King Beds or Double Queen beds,and King with Whirlpool. Accessible rooms and adjoining rooms are also available. Guest Rooms feature: Electronic key door locks, Work desk with chair & lamp in King rooms, FREE wireless high speed internet, 32" LCD TV's, Free Cable TV with HBO and ESPN. The Hampton Inn also features an indoor swimming pool & whirlpool and provides a Complimentary Hot Breakfast. Our meeting room can easily accommodate up to 30 people and many restaurants are within 5 miles. Visit Ottawa, and stay enjoy your stay at the Hampton Inn Ottawa (Starved Rock Area) ... more   less 

Additional Information about Hampton Inn Ottawa Starved Rock Area

Address: 4115 Holiday Ln, Ottawa, IL 61350-9547
Region: United States > Illinois > Ottawa
Price Range: ₹ 6,936 - ₹ 10,696 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Ottawa Starved Rock Area 2.5*
Number of rooms: 64
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Also Known As:
Hampton Inn Ottawa Hotel Ottawa
Ottawa Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Ottawa Starved Rock Area staff and other travellers.
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over a year ago

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Questions? Get answers from Hampton Inn Ottawa Starved Rock Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is fine if you like dogs”
suemar63, 27 Mar 2017 | Read review
“rooms on opposite end from pool are quieter”
roadtripmajik, 5 Jan 2017 | Read review
“Any room should meet your needs.”
denningj2014, 19 Nov 2016 | Read review
“good breakfast bar”
laurachorba, 13 Nov 2016 | Read review
“Go to sleep early as cleaning starts early and walls are thin”
G9950USalexs, 1 Aug 2016 | Read review
5 of 5