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Fairfield Inn & Suites Ottawa Starved Rock Area

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Fairfield Inn & Suites Ottawa Starved Rock Area
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118 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Ottawa Starved Rock Area
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Showing 118: English reviews
IL
Reviewed 9 September 2015

This hotel is clean and in great shape. If you are looking to go swimming, this place has a very small pool. That is why I did not rate it higher. It has a very small pool and a 3 person hot tub. IT has a very nice hot breakfast.

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Helpful?
Thank kdm11559
Debra C, General Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ottawa Starved Rock Area . We appreciate your feedback and are delighted to hear that you had a great stay. I'm sorry to hear that the pool and hot tub were not as big as you would have liked it to be. Your feedback is integral to our...

Reviewed 10 August 2015

Clean, nicely decorated hotel with little wear. Our room at an end of the third floor with two queens was quiet; only needing a little caulk around tub in bathroom - otherwise spotless. Liked having fridge and microwave - no small freezer section for my ice pack, but plenty of ice available on first floor. Friendly staff. Good variety at...

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Helpful?
Thank family4MI
Reviewed 29 July 2015 via mobile

We stopped here unplanned. Rooms were about all booked. Negotiated the rate down $15. Pool is really small for the motel size and the hot tub was nasty. Otherwise I would have gave this place 4 rating. Rooms were clean and nice. Breakfast was really good also. We'd stay here again if in the area.

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Helpful?
Thank Ryan Becky J
Debra C, General Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Dear Ryan Becky J, Thank you for taking the time to share your recent experience at the Ottawa Fairfield Inn & Suites with us. As the cleanliness of our hotel is a key priority, I am very sorry that the hot tub fell short of your expectations. Please rest assured that your comments have been shared with our team in...

Charlotte, North Carolina
Reviewed 18 July 2015

I booked this hotel approximately one week before check in. It was booked through a third party vendor as the hotel website did not have a room with two queen beds available. My friend and I were to check in on 7/15/15 and contacted the hotel to get directions as the GPS could not locate the hotel. I was asked...

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Helpful?
Thank SandyHammack
Debra C, General Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Thank you taking the time to tell us about your recent experience regarding the Fairfield Inn & Suites Ottawa Starved Rock Area. I would love to discuss this matter with you in more detail. Please feel free to contact me directly at 815.431.8955 or email me at ottawafairfieldgm@jankohotels.com. Sincerely, Debra Carson General Manager

Ottawa, Illinois
Reviewed 12 July 2015

My family and I have stayed at this hotel before and we really enjoyed it. This time was no exception for the most part. We stayed on the 3rd floor this time in room 327. It had two beds and a fridge and microwave. Last time the fridge was not cold at all and this time it was perfect. I...

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Thank ArualJane22
Liberty, Missouri
Reviewed 9 July 2015

Having stopped at several towns on I-80 during a rain storm looking for a hotel but all were full! Seriously thought about sleeping in my car.....but came across the Fairfield Inn while searching on my phone. Called and they had vacancies!! Road weary i was met at the front desk late at night by a very nice friendly desk clerk!...

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Thank Terri C
Terre Haute, Indiana
Reviewed 7 July 2015

Stayed one night--this hotel is very clean. A+ on that, it's also easy to find and convenient to restaurants, state park and downtown.Breakfast looked a little better than most but we didn't eat there. We had a standard king room but it was on the small side. No refrigerator or microwave and I was told that if you have a...

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2Thank Jan J
Des Moines, Iowa
Reviewed 19 June 2015 via mobile

Our standard King room was very nice, but it was a bit on the small side and, unlike similar hotels, it didn't have a refrigerator. I had assumed the room would be bigger and that it would have a refrigerator and microwave--my bad. These drawbacks didn't severely impact our stay in a major negative way, but they were noticeable inconveniences...

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Thank Marlord
Chicago, Illinois
Reviewed 15 June 2015

Location is great. Used the Marriott app (recommended) to check-in after a 5 hour hike and our key cards were ready by the time we walked in. Front desk was very friendly. Room 236 was clean, comfortable bed, plenty of pillows, clean sheets and clean bathroom. The air unit did make some noise when the fan was on but not...

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3Thank n329c
Chicago, Illinois
Reviewed 9 June 2015

We went to Ottawa,IL, for the 2Rivers Wine Fest. The room was comfortable with a nice bathroom. The shower was designed for those with limited mobility,because it had a ledge for sitting. Free breakfast was provided.

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Thank PrOInfo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Fairfield Inn & Suites is located near Starved Rock State Park, Matthiessen State Park, the I & M Canal and so much more. Our hotel offers clean, comfortable and modern accommodations. Free wi-fi, 24/7 indoor pool and hot tub, 24/7 exercise room, 24/7 business center and more. ... more   less 

Additional Information about Fairfield Inn & Suites Ottawa Starved Rock Area

Address: 3000 Fairfield Ln, Ottawa, IL 61350-1020
Region: United States > Illinois > Ottawa
Price Range: ₹ 7,621 - ₹ 10,748 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Ottawa Starved Rock Area 2.5*
Number of rooms: 84
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Also Known As:
Fairfield Inn And Suites Ottawa Starved Rock Area
Fairfield Inn & Suites Ottawa Starved Rock Area Hotel Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Ottawa Starved Rock Area staff and other travellers.
4 questions
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Cape Coral, Florida
11 months ago
Cape Coral, Florida
11 months ago
Evansville, Wisconsin

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Questions? Get answers from Fairfield Inn & Suites Ottawa Starved Rock Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are the best deal.”
 of 5 bubbles Brookesea, 14 Nov 2016 | Read review
“Rooms were very clean!!”
 of 5 bubbles stafford6216, 23 Oct 2016 | Read review
“I think all room location would be fine. We were not near the elevator or ice machine so it wasn't a problem.”
 of 5 bubbles Hoosiernut_9, 25 Jul 2016 | Read review
“Spotless rooms, great choices and a well stocked breakfast.”
 of 5 bubbles theelusive11, 23 Jul 2016 | Read review
“Our room was on the first floor right around the corner from the front lobby and we found this to be very easy to enter and exit the hotel.”
 of 5 bubbles jann617, 29 Feb 2016 | Read review
5 of 5