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07/05/2017 08/05/2017
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    AmericInn Lodge & Suites Oswego

    1050 Douglas Rd, Oswego, IL 60543-9865
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (15)
    Pool & Beach (2)
    Room & Suite (2)
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    Overview

    • Excellent61%
    • Very good17%
    • Average7%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviewed 6 days ago via mobile

    Room was fantastic as usual. Check in was pleasant. However, hotel was full and they were out of nearly all the breakfast food a little after 7 am. No sausage, biscuits & gravy, waffles. No cups for juice, forks nor fork to get waffles out...More

    Helpful?
    Response from GM_AmericInnHotel, Front Office Manager at AmericInn Lodge & Suites Oswego

    I appreciate your review "jag7mm" and sincerely apologize for the lack of breakfast selection Sunday morning. It is true that we failed to reach our usual standard of excellence during the breakfast hours that day and are very sorry for being the cause of your...More

    Reviewed 2 weeks ago via mobile

    Upon arriving I was greeted pleasantly and check-in process was fast and efficient. After arriving into our room, it was a very decent size with a small kitchen area. We cooked in the room and swam for the evening after a funeral. The afternoon staff...More

    Helpful?
    Response from GM_AmericInnHotel, Front Office Manager at AmericInn Lodge & Suites Oswego

    Your thoughtful review is so much appreciated "Nicole M" and we are so glad to hear that you had a comfortable stay, especially under the circumstances of your visit with us. Our staff will be pleased to know that you felt welcomed and that they...More

    Reviewed 8 March 2017

    Have you ever stayed at a Hotel where the dining area is little larger than a closet? Well that isn't the way it is at the AmericInn. Not only is the dining area large and well appointed, but it serves a complete breakfast free of...More

    Helpful?1  
    Response from GM_AmericInnHotel, Front Office Manager at AmericInn Lodge & Suites Oswego

    Wonderful details "timtheenchanter2017" and all round review of your stay with us. Your feedback is very generous and helpful to other readers and we so appreciate the time you gave us in preparing this. It is indeed a joy to know our guests are cared...More

    Reviewed 6 March 2017

    Room was clean. However, the elevator was out of order all weekend. Staff was aware of the problem. Staff was very courteous and friendly. The area was close to many stores and restaurants. It served the purpose for a one-night stay.More

    Review collected in partnership with AmericInn Hotels and Suites
    Helpful?
    Response from GM_AmericInnHotel, Front Office Manager at AmericInn Lodge & Suites Oswego

    Thank you "Martha M" for taking time to share your stay experience with us. We appreciate you bearing with us whilst the elevator was being worked on and for being understanding in that respect. We hope you will come and see us all again one...More

    Reviewed 5 March 2017

    Terrible customer service and poor management. They gave us a pet-friendly room that we did not want and would not let us change rooms. We LOVE pets but this particular room was not clean and had an unpleasant smell. We were very disappointed they wouldn't...More

    Helpful?
    Response from GM_AmericInnHotel, Front Office Manager at AmericInn Lodge & Suites Oswego

    I do apologize "FamilyTraveler1134" for the delay in responding to this review. Concerned with the content of your feedback, I immediately reached out to you through Trip Advisor so as to address this situation and afford an opportunity to personally hear about what happened. I...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 112 - US$ 147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    Photos
    Traveller (15)
    Pool & Beach (2)
    Room & Suite (2)
    Dining (1)
    Nearby
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    Nearby Restaurants
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    Olive Garden
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "The suites are very nice especially the fire place and jacuzzi suite."
    Read review
    "Lower numbered rooms are furthest from street."
    Read review
    "They have hot tubs in some of the suites!"
    Read review
    "If you're staying a while choose a large guest suite!"
    Read review