Great customer service at the front desk. Complementary breakfast was very good. Rooms were very clean and the downstairs where you have breakfast was clean. Made me and My Wife feel like we’re at home. definitely, we come back.
This is our hotel of choice when visiting the area. Always accommodating, great staff, rooms are clean, and location is quiet. Breakfast before Covid was outstanding. Not good now but hopefully the good will return.
Our room was up to date, very clean and comfortable. Staff was friendly and helpful, always greeting us coming and going. Hotel common areas and breakfast area was clean and tidy, which I really appreciated. Stayed for just one night to visit family in Aurora, the hotel was just a short drive from everywhere we wanted to go. (outlet mall, Christkindlmarket, and family). Would stay here again in the future.
A very pleasant hotel to stay in while in the area. The location for us was ideal for visiting family. The beds were very comfortable and so clean ! The staff were approachable and fun to talk to about anything.
We stayed here 3 nights in order to meet our brand new great nephew. Tucker greeted us when we checked in and immediately made us feel at home. Diane at breakfast was so personable, helpful and interested in our new little family member. Ohio State Guy (don’t know your name!) thanks for the conversations. All of the staff was so kind, friendly and helpful. The hotel was clean, had everything we needed, great location for us. It also has an incredible pancake machine, We will definitely stay here again when we visited our new little guy🥰
It was such a pleasure staying at this hotel. When we arrived the front desk clerk, Ben, was super helpful, kind and courteous! The room was super clean, and whenever we needed anything they helped us! The breakfast in the morning was good! A bunch of different items to choose from. We thought it was delicious! From the time we checked in, to the time we checked out, it was a great experience!!!
I stayed here as a guest for a family members wedding. As a woman traveling alone, I felt very comfortable with this hotel. It was a quiet and unrushed atmosphere which made it easy to relax and enjoy my weekend. Food and shopping are very close by for anything you might need.
Many amenities were out of order - ice machine, microwave in my sister's room, no hand soap, pop machines were out of stock, small pool, breakfast items out of order. There is also a small area to eat which is not enough space for the amount of rooms. One large sitting area that states no food allowed. Breakfast staff was very friendly.
We stay here when visiting family in Oswego. We have never had a bad experience. Rooms are clean. Staff is helpful. Breakfast is a little above average for a hotel. Parking for check-in is a little limited so you may need to park on the side and walk around to the front. Not a major issue, just a little different from most places. If you are not familiar with the area you might find the location a little out of the way, but don't let that stop you from staying. Nice place, nice price.
This hotel was by far the best in the area and the staff is beyond great. They make you feel like you are family. Highly recommend the hotel. We came in for a wedding and the staff went above and beyond to assist with the last minute emergencies.