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Quality Inn & Suites

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112 Reviews from our TripAdvisor Community

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Showing 111: English reviews
United States
Reviewed 29 October 2013

A friend of mine had her wedding at the banquet hall attached to this hotel so I had no choice but to stay here. The place is seriously run down. Our room was dirty and smelled like smoke (even though we had a non smoking room). The room had seen better days and was in need of a good cleaning....

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Helpful?
Thank maggs84
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for making a review on Trip Advisor! I am sorry to hear that you didn't enjoy your stay with us. Our facility is unique as it allows several conveniences in one. We have our adjoining Banquet Hall - Georgios, we also have an Enterprise Car Rental on property, and also an on site Restaurant and Bar- Zantes. I...

El Paso
Reviewed 20 October 2013

Great location, close to bars to hang out at, safe parking lot. Everything else is just average. When you stay while a wedding is going on at their venue be prepared to not sleep. It was very loud all night from all the wedding guests celebrating. The ladies who clean come right at 11am...which by the way it should be...

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Helpful?
Thank RosyposyTX
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you so much for making a review on TripAdvisor! We are happy to hear that our location provided to be excellent during your stay. We apologize for the noise from our wedding guests. We understand that sometimes the noise does provide some disturbances to our other guests and when it is brought to our attention we take care of...

Princeton, New Jersey
Reviewed 4 October 2013 via mobile

The choice hotels rewards program in general needs to update every hotel and make all hotels non smoking rooms. This brand could be as good as the IHG rewards program (holiday inn,intercontinental, hotel indigo) but they need to revamp every hotel!! This comfort inn was smelly because We were on a smoking floor but asked to be on a non...

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Helpful?
Thank Dominique N
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you so much for making a review on Trip Advisor! We always appreciate feedback on our hotel, both good and bad. I appreciate you letting us know about the bathroom & tub and I will pass that on to the proper department, so that it can be cleaned. We are currently in the process of updating our T.V.'s and...

Bristol, Indiana
Reviewed 8 September 2013

The location of this hotel is perfect. If you are having a reception at Georgio's then the hotel is attached which makes it perfect for those who want to have fun and not drive. We received breakfast with our stay. Breakfast included various frozen pastries, fresh waffles, eggs, sausage, cereal, oatmeal, yogurt, coffee, juice. My family didn't like the frozen...

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Helpful?
Thank Rebecca L
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for making a review on trip advisor! We are happy to hear that the location served well in your stay with us. I am sorry to hear that you didn't enjoy your stay here with us. I do apologize for the room being so warm, and would encourage you next to make the Front Desk staff aware of...

Orland Park, Illinois
Reviewed 3 September 2013

I travel 48 weeks a year for work, and it is always nice when i come back to a hotel after a few months and they remember my name and what kind of room I like. The staff here is great and are eager to make every guest have an enjoyable stay.

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Helpful?
Thank Raphael H
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you so much for making a review on trip advisor! We are so happy to hear that you enjoy your stays here with us! We pride ourselves on excellent customer service and we are always happy to hear when we succeed! Thank you again for making a review on trip advisor, and we look forward to seeing you again...

Wauconda, IL
Reviewed 26 July 2013

We stayed here for one night for a softball tournament. The location was perfect for our needs. The room was very clean (huge priority for me), with the exception of the carpet. But to me, hotel carpet is always pretty bad. We needed a room so I paid the $114 a night, but I do believe it was a little...

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Helpful?
Thank KW90
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you so much for making a review on Trip Advisor! We are very pleased to hear that you enjoyed your stay. We always appreciate feedback on our rooms and hotel as a whole, both good and bad. I appreciate you letting us know about the carpeting and I will pass that on to the proper department, so that it...

Reviewed 20 July 2013 via mobile

We decided not to book ahead and were limited to hotel choices due to a 1 Direction concert with lots of booked hotels. So all we were able to get was a suite at this hotel. The hotel was clean as was the room, which had the basic necessities. The suite was a little outdated with an 80's feel to...

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Helpful?
Thank meanmachine19
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for making a review on Trip Advisor! I am happy to hear that you enjoyed your stay with us, and your concert at the nearby amphitheatre. The room you stayed in, is our whirlpool suite, which serves as more of a honey moon suite so that includes the whirlpool tub in the center of the room. We pride...

Red Hook, New York
Reviewed 18 July 2013

My husband and I stayed at the Comfort Inn in Orland Park for a long weekend in June to visit family - a choice based on the few available options in that area. Regardless, this will be our last visit there. No amount of customer service can overcome an aged, dated facility in desperate need of a major renovation. The...

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Helpful?
1Thank CiaoBella112
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for making a review on trip advisor! I am sorry to hear that you didn't enjoy your stay with us. Our facility is unique as it allows several conveniences in one. We have our adjoining Banquet Hall - Georgios, we also have an Enterprise Car Rental on property, and also an on site Restaurant and Bar- Zantes. We...

Missouri, United States
Reviewed 15 July 2013

the hotel is about 10 minutes from First Midwest Bank Amphitheater and with in a mile of a lot of great restaurants. There is plenty of parking spots even when it is crowded. The front desk staff is very helpful in providing directions to various locations in Chicago and how to use the public transportation. The rooms were clean but...

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Helpful?
Thank Jeff D
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you so much for making a review on TripAdvisor! We are happy to hear that the hotel staff provided to be excellent during your stay while you attended a local concert. We pride ourselves on guest service and the ability to connect with our guests, and it is always refreshing to hear when we are successful at doing so....

Glenview, Illinois
Reviewed 8 July 2013

I stayed here on July 4 for just one night. The front desk staff were very professional, pleasant and welcoming, the room was clean, the amenities plentiful and the bed and pillows were firm and clean. The breakfast area was clean and well-tended with plenty of healthy food selections. The lobby tables were in desperate need of dusting as were...

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Helpful?
Thank Beasey2
Valerie D, Director of Sales at Quality Inn & Suites, responded to this review

Thank you so much for making a review on TripAdvisor! We are happy to hear that the hotel staff provided to be excellent during your stay over the 4th of July holiday. We pride ourselves on guest service and the ability to connect with our guests, and it is always refreshing to hear when we are successful at doing so....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Features 149 standard sleeping rooms and 23 suites, including 12 extended stay suites. Our facility has 22,000 square feet of flexible banquet and meeting space. NEWLY RENNOVATED in January 2015! Located in the southwest suburbs of Chicago with a perfect blend of urban culture in a downtown atmosphere. Located 15 miles from Midway Airport, 30 miles from O'Hare Airport, and 2 miles from the metro train station. Accessible to I-80, I-55, I-57, Interstate 294, and I-355. Zante Lounge and Restaurant is located on the premises. Enjoy the indoor pool, fitness center, free WIFI and Live Video Gaming & Enterprise Rent-a-Car On Site. ... more   less 

Additional Information about Quality Inn & Suites

Address: 8800 W 159th St, Orland Park, IL 60462-5618 (Formerly Comfort Inn Orland Park)
Region: United States > Illinois > Orland Park
Price Range: ₹ 5,377 - ₹ 9,121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Comfort Inn Orland Park Hotel Orland Park
Orland Park Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do your research don't be afraid to ask for the best that they have.”
 of 5 bubbles addreiaj, 19 Nov 2016 | Read review
“with all the wedding parties they have there is no quite place”
 of 5 bubbles bonniem92, 7 Sep 2016 | Read review
“First floor handicapped facility so convenient!”
 of 5 bubbles barba512, 25 Jul 2016 | Read review
“Our room was Handicap accessable with a fold chair in the tub with a French shower and a nice sized bathtub”
 of 5 bubbles 405GeorgeB, 24 May 2016 | Read review
“Good Place Good Price”
 of 5 bubbles kimberlyd289, 5 Apr 2016 | Read review
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