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Royal Hotel

PricelineUS$ 117*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Royal Hotel
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120 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Liverpool, United Kingdom
Reviewed 4 weeks ago

Cannot fault this hotel. We stayed for 2 nights over the Easter week-end, enjoyed full Scottish breakfast, disappointed no haggis but never mind we tried the garlic king prawn skillet for an afternoon snack and this more than made up for it, I had to stop my husband ordering another portion. Our room was huge with two double very comfortable...

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Helpful?
Thank Andrea V
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for your lovely 5 star review. I will make sure to pass on all your comments to our team. We would be delighted to welcome you back to the hotel in the future, when we would be more than happy to provide haggis with your breakfast. Best Regards Rhona Weldon Operations Manager

Niagara Falls, Canada
Reviewed 16 April 2017 via mobile

I have not been in the Royal Hotel in 45 years. Was so excited when we were asked out and that's where they chose to take us. It's just as beautiful as I remember. The room we were in had the bar in it. It was so noisy with glasses and plates being handled I found it very irritating. The...

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Helpful?
Thank Jala85
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Royal Hotel. The RAD Group value all feedback as it allows us to improve our standards. From reading your review I believe your table to have been in our lounge area, which does indeed have a service bar, which can get very busy. We pride ourselves on providing the...

Barnsley, United Kingdom
Reviewed 5 April 2017

Rooms we clean and tidy staff polite and pleasent good location for touring and sight seeing the Ayrshire district 20 minute drive to Ayr coastal town. We had a large get together in the evening which was very well catered for and the food was very good

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Helpful?
Thank PaddyMick58
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for all your very favourable comments about the hotel, our food and staff. I am delighted to hear that your experience at the Royal was all positive and that your party's needs were met by our team. We look forward to welcoming you back to the hotel in the future. Best Regards Rhona Weldon Operations Manager

Glasgow
Reviewed 20 March 2017 via mobile

Visited here for a family wedding nearby. The hotel was clean and the rooms were of a good size and standard. The staff were also very friendly and helpful. Thoroughly enjoyed our breakfast with a selection of cereals, fruit juice, toast, tea/coffee and cooked breakfast. (There was also other options available). Would recommend to anyone visiting the area.

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Helpful?
1Thank Kimberleymc
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, I am delighted that you enjoyed your stay with us. Thank you for your lovely review. I will pass on your comments to our team, it is great to receive such nice feedback. I hope we can welcome you back to the Royal Hotel in the future. Best Regards Rhona Weldon Operations Manager

Cumnock, United Kingdom
Reviewed 6 March 2017 via mobile

Went on Saturday for a family meal, very disappointing. Chicken from the grill was overcooked and had to be sawn apart. I've had a lot better here. The dining room was really busy so maybe they were too busy

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Helpful?
Thank elephantclumps
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Royal Hotel, we value all feedback. I am disappointed that you feel that your meal wasn't up to the standard that you would expect from a RAD Hotel. I will pass on your comments to allow our kitchen and management team to review and improve where necessary. I hope...

scotland
Reviewed 2 March 2017

We are just back from a weekend visit to Cumnock, we stayed at the Royal hotel. On arrival we were put into room 1 a huge lovely room but after the first night we asked to be moved as the noise coming from the water pipes was horrendous. The staff were great and changed us to room 5 a small...

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Helpful?
Thank dibbleduff
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for your fantastic 5 star review of the hotel, and for briniging to our attention the noise issues that you experienced in room 1. I am delighted that you felt our staff resolved this issue for you, with minimum disruption to your stay. I will pass on your comments to all of our team, and we...

Auchinleck, United Kingdom
Reviewed 13 February 2017

Went here for a lunch tie meal, very warm and friendly staff the same had no problems in booking a table, good selection to choose from and very reasonable price for food and drinks, my only down fall is that if you have some form of mobility problem then you will struggle to get up the steps on entering the...

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Helpful?
Thank david g
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Royal Hotel, and for your very favourable comments about the hotel, our food and staff. Currently all entrances into the Restaurant do unfortunately have stairs. We do have some very exciting developments coming to the hotel in the near future, which will make it more accessible to guests with...

New Cumnock, United Kingdom
Reviewed 13 February 2017 via mobile

Had pre new year meal. Roast beef with Diane sauce was absolutely revolting tasted as if it was off never put a spoonful over my neck. The soup we had was ok for starters. The kids meal was a joke!!! A Tesco value mini pizza smothered in cheese to try and hide the fact it was a Tesco pizza £17...

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Helpful?
Thank Druffer
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your dining experience with us at the Royal Hotel. I am sorry that you did not find your meals to your taste. I have taken on board all of your comments to discuss in our next team meeting. We value all feedback as it allows us to review and improve...

Reviewed 23 January 2017 via mobile

My boyfriend and I went for dinner tonight and as soon as we got there the place was so busy the person on the table next to me could hear all of our conversation do that was awkward. Then we waited an hour on our starters which were cold ... I had the cheesy garlic mushrooms and the cheese on...

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Helpful?
1Thank Jenjenjenj
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your experience at the Royal Hotel, all feedback allows us to review our standards and improve where we can. We strive to give all our guests the best possible quality of food and service, I can only apologise that on this occasion you feel this was not your experience. It...

Ickenham, United Kingdom
Reviewed 6 January 2017 via mobile

The staff are very friendly the manager especially was very kind and helpful. The food was lovely and it has a real family feel to the place. There is a shopping centre very near the hotel and train station which you can get a train to Glasgow quiet cheap.

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Helpful?
Thank gthuh
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you so much for your lovely 5 star review. I'm delighted to see you had a great stay and look forward to welcoming you back to the hotel in the future. Regards Rhonas Weldon Operations Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
The Royal Hotel was built in 1892 by Mr R J Barrowman, and has proven over the years to be a figurehead of Cumnock Town Centre. The hotel with it’s Victorian Façade has been extensively refurbished by the current owners, Mr & Mrs Kyle, with a few of the original features retained creating a more contemporary feel with a comfortable and relaxing atmosphere. All those who have frequented the Royal, past and present have welcomed the results. The refurbishment was culminated in 2006 with the completion of the Royal Sports Bar located on the ground floor, which has a spacious bar, area air conditioning and TVs, showing most major sporting events. ... more   less 

Additional Information about Royal Hotel

Address: 1 Glaisnock Street, Cumnock KA18 1BP, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > Cumnock
Price Range: ₹ 6,610 - ₹ 11,988 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Hotel 3*
Number of rooms: 9
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Questions & Answers

Questions? Get answers from Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 5 when we stayed and it was huge.”
AndreaV127, 18 Apr 2017 | Read review
“Rooms at the back will be quieter away from the town traffic”
PaddyMick58, 5 Apr 2017 | Read review
“Do not have a salad for lunch”
frankwalker2014, 1 May 2016 | Read review
“We did not stay - just there for dinner.”
Janice221, 22 Jan 2016 | Read review
“Higher floors have less noise from bar downstairs”
933laurau, 19 Nov 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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