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Holiday Inn Chicago Oakbrook

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Traveller (70)
Room & Suite (64)
Dining (12)
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Overview
  • Excellent37%
  • Very good27%
  • Average17%
  • Poor12%
  • Terrible7%
Travellers talk about
“bar louie”(57 reviews)
“front desk”(72 reviews)
“breakfast buffet”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
Offers from Holiday Inn Chicago Oakbrook
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Offers from Holiday Inn Chicago Oakbrook
Special Offer: Book Direct and Save
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (355)
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Traveller rating
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43
28
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121
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43
28
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All reviewsbar louiefront deskbreakfast buffetan upgradegreat shoppingworkout roomindoor poolcostcooakbrookchicagocoupongmrenovationmall
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151 - 155 of 348 reviews
Reviewed 23 June 2014

Got this "surprise hotel" on Priceline for $50 plus tax. Was not disappointed. It is located within a couple blocks of our destination of REI, along with numerous restaurants and shopping(Costco, Old Navy, TJ Maxx, DSW Shoes, World Market, Pier One, etc". We stayed here...More

1  Thank happyfamilyMacomb_Il
Response from Anthony Q, Front Office Manager at Holiday Inn Chicago OakbrookResponded 5 July 2014

Dear HappyfamilyMacomb_il, Thank you for taking the time to let us know how your recent stay went at our hotel. We are pleased that you had a great time with us and enjoyed the location with all the restaurants and shopping, the room, and the...More

Reviewed 20 June 2014

Wasn't asked if I wanted smoke or no smoke room, and was given a disgusting smoky room after being denied my top floor request. Parking is indeed awful, but a handy tip is to give your Priority Club number and maybe get one of the...More

Thank gobige
Response from Anthony Q, Manager at Holiday Inn Chicago OakbrookResponded 2 July 2014

Dear Gobige, Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate you taking the time and value your comments. We regret to hear that you did not enjoy your stay. It looks like when you booked...More

Reviewed 14 May 2014 via mobile

I wasn't impressed by the rude front desk manager, especially since the night clerk told me days ago that she will accommodate my early check in. What kind of customer service professional is the manager by asking me to call back later in the day...More

Thank Jimmy_OhioState
Response from Anthony Q, Front Office Manager at Holiday Inn Chicago OakbrookResponded 16 May 2014

Dear Jimmy_OhioState, Thank you for submitting a review of your recent stay at our hotel. We appreciate you taking the time to do this. We are unhappy that you did not like our service and the inadequate gym. We try our best to please all...More

Reviewed 10 May 2014 via mobile

It is conveniently located and there are decent eating options nearby The hotel itself hasn't been renovated could be a days inn with a better paint job The staff was polite and efficient The bar is always busy so parking can be an issue. It...More

Thank N T
Response from Anthony Q, Front Office Manager at Holiday Inn Chicago OakbrookResponded 13 May 2014

Dear N T, Thank you for letting us know how your recent stay with us went. We are glad you enjoyed your stay and experienced our polite and efficient staff. Our goal is to make sure guests like you are taken care of and it...More

Reviewed 11 April 2014

I would like to mention that the parking is difficult however the General Manager at this hotel went above and beyond to get myself and my elderly mother a spot for the night. We had a long day and arrived in the afternoon, the lot...More

Thank Ronald M
Response from Anthony Q, Manager at Holiday Inn Chicago OakbrookResponded 16 April 2014

Dear Ronald M, Thank you for taking the time to review your recent hotel stay with us. We appreciate your comments and taking the time. We are sorry that you guys had to experience difficult parking. Wish you didn't have to deal with that at...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 89 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 89 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (64)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lvchick79
28 October 2016|
AnswerShow all 4 answers
Response from ROBERT B | Reviewed this property |
Yes.
0
Votes
Russ P
13 August 2015|
AnswerShow all 2 answers
Response from Richard J | Property representative |
Thank you for your question. We have had a change in General Manager and they have responded to all guest inquiries.
0
Votes
shea823
20 May 2015|
Answer
Response from Richard J | Property representative |
Thanks for your concerns. I can assure you that we do not have any of those issues at our property. The room was inspected by a 3rd party and nothing was found so you can rest assured you will have a great stay with us!
0
Votes
Room Tips
"Choose a low level room so you won't have to deal with the elevators."
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"Best tip to give is to just not stay here."
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"I have no tip , Stay at another Hotel"
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"If you want any type of city view, I suggest a room on the South/Southwest side of the hotel."
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