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Comfort Suites Oakbrook Terrace

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Traveller (38)
Room & Suite (29)
Business Centre & Event Rooms (1)
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Overview
  • Excellent44%
  • Very good31%
  • Average15%
  • Poor5%
  • Terrible5%
Travellers talk about
“hot breakfast”(7 reviews)
“lounge area”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (247)
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Traveller rating
103
74
38
14
13
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LanguageEnglish
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103
74
38
14
13
Show reviews that mention
All reviewsawesome locationhot breakfastlounge areaa couple timesstay there againyogurtdowntown chicagoroom suiteindoor poolfree breakfastthe sofa bedmini fridgeexercise roomgreat customer servicesaunagulliversdesk
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61 - 65 of 242 reviews
Reviewed 7 March 2016

Worst Hotel Stay in 30 years! The pool was cloudy with floating debris, even the kids said "it looked gross". There were water leaks in the lobby near elevators, constant dripping from ceiling. After a very long day, my family was exhausted and crashed. I...More

2  Thank Amy G
Reviewed 7 March 2016

This was a nice surprise - the suite is actually two rooms with a separator door. There was a refrigerator. The breakfast was good as expected. The condition of the place was good. The staff was friendly and helpful. Thanks!More

Thank CincyOHTraveler
Response from ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook TerraceResponded 8 March 2016

Dear CindyOHTraveler, Thank you for staying with us and taking the time to follow up with a review. You are 100% correct in stating we are a true-suite property with separate living room and bedroom partitioned by French doors. I am very glad to hear...More

Reviewed 1 March 2016 via mobile

This place is a gem. I highly recommend it. The friendly and professional staff is eager to help. The location is easy to find. It wasn't perfect, but the cleanliness and service more than makes up for the place's short comings. I will gladly book...More

Thank Miron C
Response from ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook TerraceResponded 5 March 2016

Dear Miron C Thank you for your review. Your feedback is appreciated and gives us a chance to do better and make sure our guests are happy with our services and features. Thank you for choosing us and we do look forward to your future...More

Reviewed 28 February 2016

The staff are awesome. I was made to feel welcome and the ease of check in made my day better. The room was clean, well lit, and comfortable. Plenty of pillows and blankets. Breakfast had a wide variety of items and tasted good. I used...More

Thank Jana B
Response from ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook TerraceResponded 5 March 2016

Dear Jana B Thank you for your review. We appreciate your feedback. We are so pleased to hear that you used a lot of the hotel amenities and features. Being a 100% all suite property, we offer pillow-top mattresses in all our suites, with extra...More

Reviewed 22 February 2016 via mobile

We recently stayed here while visiting Chicago. Originally we were going to stay at Hyatt place river north. But when you added in parking and no pool, we decided to go outside the city a bit. Plus we got an excellent deal on hotels.com which...More

1  Thank Stacie P
Response from ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook TerraceResponded 5 March 2016

Dear Stacie P Thank you for your review. This enables us to better our property and we truly appreciate your feedback. We are located just 17 miles west of downtown Chicago / the Lake & Michigan Ave. From a full cooked hot breakfast from fresh...More

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Most Booked Properties in Oakbrook Terrace, IL
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Bar/Lounge
Spa
Heated pool
Details
Price range
US$ 81 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 81 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (38)
Room & Suite (29)
Business Centre & Event Rooms (1)
Questions & Answers
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Na'tajah M
3 January 2018|
Answer
Response from BEADx2 | Reviewed this property |
Check with hotel as it might be under remodeling. I have never gone into the pool but do know there was construction going on downstairs in late November and it was slow.
0
Votes
Don A
31 December 2017|
AnswerShow all 3 answers
Response from BEADx2 | Reviewed this property |
Not far at all. About 8 miles from the hotel and probably safest area close to Loyola hospital.
0
Votes
Philip P
23 April 2016|
Answer
Response from Fdmkro |
No I'm sorry they do not but they do use American Taxi which has a flat rate of $26 to go to O'Hare
0
Votes
Room Tips
"Away from the highway"
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"sound proof bad, can hear door bang from other rooms in the corridor"
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"Street is also noisy, you want to avoid that."
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"Although it wasn't too bad, you can hear traffic in the room on the north side of the hotel"
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