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Comfort Suites Oakbrook Terrace

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216 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Paris, France
Reviewed 1 week ago

We have stay a couple nights a week here for the past 4 weeks. The first week we paid $60 per night and have gone through all sorts of gyrations to get the same rate other weeks. Spent up to 40 minutes explaining to the lady that we had this rate previously, finally got it. Second floor in the higher...

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Helpful?
Thank David B
NYC
Reviewed 28 October 2016 via mobile

We had booked a king size room but after we checked and found that we were given a room with two singles. Management moved us to another room with a king size bed and Jacuzzi. The room, however, smelled of mildew and faced the highway so there was noise all night. Although the rooms are fairly large and suite style...

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Helpful?
Thank NYCTravelPal
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Michael, Thank you for your review on your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am glad my team was able to upgrade you with a Jacuzzi suite, despite the fact the card being held on reservation had declined and we were not obligated to hold...

Merzig, Germany
Reviewed 26 October 2016

I got a very friendly reception at the check in counter. The room was very big, clean and comfortable, well equipped with 2 TV sets, fridge, microwave, dvd player etc. free Wifi, A very good price/quality ratio. The hotel offers free breakfast. Very friendly and customer oriented staff.

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Helpful?
Thank Big D O
Reviewed 15 October 2016

Very large rooms. Comfortable beds with nice clean linens. Housekeeping quite attentive. Front desk attendants very kind and helpful. Bedroom and living room separated by doors. Sitting area laid out nice with large desk, sleeer sofa, sitting bench, Ottoman and large frig, microwave and TV. Bathroom a bit small yet workable with the vanity outside the toilet\tub area. Overall the...

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Helpful?
Thank Kimberly S
Lansing Michigan
Reviewed 12 October 2016

The Room My room was on the first floor. For some reason we were put into a handicap room. My wife and I rented the suite for four nights. The size of the room was of a large size. The room was clean and sort of outdated decorated. The table near the front door had one wheel that was taped...

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Helpful?
Thank SunnyWatson
Brooklyn, New York
Reviewed 29 September 2016

Good size room with double beds and an a separate living room. Both rooms have a television. Breakfast options were quite good too. The front desk, breakfast & housekeeping staffs were friendly and courteous. Location was good considering it's only 25-30 mins to downtown Chicago.

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Thank meenmo
Reviewed 21 September 2016 via mobile

Great value. Had plenty of space for the kids. Needs a bit of updating but overall well kept and clean. Kids enjoyed having the living room to themselves and enjoyed a nice swim as well. Didn't have time to try out the breakfast so I can't offer much input there.

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Helpful?
Thank Christina M
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Christiana M Thank you so much for this great review of our hotel. We are glad to hear you had a nice stay and enjoyed some of our amenities. We hope you will choose to stay with us again. Sincerely, Laveen Hira General Manager

Reviewed 17 September 2016

This an older property however it is very well maintained inside and out. Rooms are very clean and comfortable. If traffic noise bothers you ask for a room located at rear of hotel. Otherwise I found this to be a very good location for business workings in and around Oak Brook.

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Helpful?
Thank Thomas H
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Thomas H Thank you for your great review! We are happy to know that you enjoyed your stay with us. It will be our pleasure to welcome you back! Kind regards, Laveen Hira General Manager

Reviewed 13 September 2016 via mobile

This is one of the worse experiences I have ever had dealing with a hotel. I checked in Sep 10,2016 and the front desk person name Diana was dismissive and inattentive. We booked two rooms and simply asked could they be close in proximity. Her reply with an attitude was " we already assigned rooms this morning and that we...

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Helpful?
Thank La'Toi E
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear La'Toi E, Thank you for reviewing your recent stay. At Comfort Suites Oakbrook Terrace, we welcome all feedback, including yours. In regards to your situation, my staff handled everything professionally including making sure that the finest (Oakbrook Terrace PD) in our area, were called upon your party due to the fact you had well over 15 people staying in...

Oronoco, Minnesota
Reviewed 31 August 2016 via mobile

We stayed 3 nights. The room was quiet and in pretty good shape. There was a hole in the fabric on the sofa & the bathroom tub drain stopper was out of place. I reported the tub drain stopper when we left. The breakfast was as expected for this chain. The coffee was tasty.

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Helpful?
Thank richie1732
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear richie1732 Thank you for your great review! We are happy to know that you enjoyed your stay with us. Both issues during checkout was reported to our maintenance department and fixed the same day. We appreciate the feedback. It will be our pleasure to welcome you back! Sincerely, Laveen Hira General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests. ... more   less 

Additional Information about Comfort Suites Oakbrook Terrace

Address: 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: ₹ 5,906 - ₹ 9,029 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
Number of rooms: 103
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Oakbrook Terrace staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower number room, near front of hotel, on 1st or 3rd floor. Don't have moldy smell”
 of 5 bubbles H5960MVdavidb, 28 Nov 2016 | Read review
“Rooms on back side are quieter”
 of 5 bubbles bigdo859, 26 Oct 2016 | Read review
“If road traffic noise bothers you...ask for a room facing away from street.”
 of 5 bubbles O5411LZkimberlys, 15 Oct 2016 | Read review
“The staff was not concerned about the children running up and down the hall at night (noisy). Do not rent a first floor room”
 of 5 bubbles SunnyWatson, 12 Oct 2016 | Read review
“Make sure that they have the room you want. They will charge you extra for a handicap room (discrimination).”
 of 5 bubbles bpatrick277, 5 Jul 2016 | Read review
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