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Staybridge Suites Chicago Oakbrook Terrace

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114 Reviews from our TripAdvisor Community

Traveller rating
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Showing 113: English reviews
Level Contributor
5 reviews
5 hotel reviews
Reviewed 4 days ago NEW

A most unnatural place, way out of the way, with suites too large and over-equipped for a business trip, with no bar -- min or otherwise -- or restaurant, and only a simple, synthetic breakfast that failed on every aspect, in particular the non-func coffee. Major repairs on-going cemented an very poor experience and absolutely terrible value for money.

Thank Peter Berg S
Northbrook, Illinois
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

My favorite hotel! The front desk staff, Robert and the maintenance guys are wonderful! And of course the GM Carmen was fabulous! Definitely recommend this hotel. Feels like home! The breakfast is great and the social hour 3x a week

Thank FHZ1206
Chicago, Illinois
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

The room itself was nice but when it came to room service it was mediocre. We stayed Saturday Nov, 5. There were 5 people in all who stayed. We called down at approximately 6:30am to get towels to shower before church and was the front desk person ok. An hour later still no towels and we called back down only... More 

IHGService, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear IH8ILUV, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I sincerely regret your disappointments and the level of service that you received during your stay. Please do accept our apologies for not being able to deliver an... More 

San Diego, California
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

I stayed there for one evening on a business trip. The hotel is about 25 minutes from the O'Hare airport. I took a cab to get to the hotel. I got a standard suite on the 4th floor. The room was very spacious and came with a kitchenette including a full size refrigerator and a small stove and coffee maker.... More 

Thank ParvizM2013
Level Contributor
6 reviews
Reviewed 3 weeks ago via mobile

The room was clean and very nice. I ran into an issue when I went to use the iron. When I plugged it in it started smoking. It had a dried brown liquid on it and had burnt onto the iron. Room stunk after that. Aired it out and that was OK. Tried two other irons that Brian at the... More 

Thank Steve L
IHGService, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear Steve L, Thank you for taking the time to express your thoughts and concerns. We are pleased you liked the cleanliness of your room. On the other hand, please allow us to apologize for the inconvenience you have experienced with your iron and the service and response you had from our staff fell short of your expectations. We take... More 

San Francisco, California
2 reviews
Reviewed 20 October 2016

My experience was great. Very quiet hotel, very clean, very well maintenance, room was very comfortable, everything in my room worked. I was very express with that. Management is great, and the whole staff has a great attitude with a smile on everyone face making you feel at home. I will recommended this hotel to anyone.

Thank jirving1224
Memphis, Tennessee
Level Contributor
5 reviews
5 hotel reviews
Reviewed 16 October 2016

We spent one night in the Hotel. Hotel room was well maintained and with all kitchen utensils. Accommodations were spacious and comfortable. Also their complimentary buffet breakfast very good with good options. Overall very good hotel to stay with family if you plan to visit in Chicago.

Thank Honey B
Caerwent, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016

Helpful and friendly staff, free buffer mon-wed evening, great variety breakfast buffet. Nice room, clean, good parking. We would definately recommend this place. Nice open lounge / dining room. Comprehensive room facilities. Location a bit out of town but easy enough to find.

Thank Marion S
Plymouth, Michigan
Level Contributor
109 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 22 August 2016 via mobile

This hotel is in a quiet location with several food and shopping options very close by. The staff was friendly and quick at check in. The room was clean and somewhat comfortable except for the sofa bed. That was like sleeping on wires. The breakfast was standard and the wifi worked fine. I would stay here again!

Thank springboks1
Rochester, New York
1 review
Reviewed 26 July 2016

We were in town for a weekend visit to Chicago. The accommodations were clean, spacious and comfortable. The facility was modern and updated. The staff was courteous and very friendly. The only downside was lack of a pool and not enough parking to accommodate the number of guests.

Thank mag2090

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Room/Suite (17)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (10)
Room/Suite (14)
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Staybridge Suites Chicago-Oak Brook is an all suite upgraded hotel located ideally in the heart of the new renaissance business district of Oakbrook. Each suite, features fully-equipped kitchens complete with pots, pans, dishes and utensils. Double bed sofa sleeper in each suite. Work area is well lit with an expansive desk and ergonomical chair, free high-speed WiFi Internet in suite & throughout entire hotel. Two phone lines with a direct dial phone number and personalized voice mail. Free bountiful hot breakfast buffet is offered every morning. Tuesday, Wednesday and Thursday evening a Sundowner Reception offers a lite dinner entree with free beer, wine and sodas. Library, business center, board room, free guest laundry, fitness center and whirlpool tub. Located 20 miles from downtown Chicago/McCormick Place. Negotiated Corporate rates available. Headquarter hotel for: Joint Commission, MicroTek, SAP, Exelon, McDonald's Corp, IBM, Crowe Horwath, GE, Elkay, & BrainLab. Favored hotel for patients and visitors to Loyola Medical Center in Maywood. Free shuttle to & from office and area attractions. Free ample Parking. Motorcoach Tour groups most welcomed. Close to popular attractions Brookfield Zoo, Morton Arboretum, numerous Golf Courses, two extensive shopping malls. Pet friendly hotel (pet fees & restrictions do apply!). Guaranteed check in time is 3:00 PM daily. ... more   less 

Additional Information about Staybridge Suites Chicago Oakbrook Terrace

Address: 200 Royce Blvd, Oakbrook Terrace, IL 60181-4836
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: ₹ 6,429 - ₹ 10,191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Chicago Oakbrook Terrace 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Staybridge Suites Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Staybridge Suites Oakbrook Terrace
Oakbrook Terrace Staybridge Suites
Hotel Style:
#2 Business Hotel in Oakbrook Terrace
#4 Family Hotel in Oakbrook Terrace
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Questions & Answers

Questions? Get answers from Staybridge Suites Chicago Oakbrook Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check Merican Express nearby”
 of 5 bubbles peterbergs, 29 Nov 2016 | Read review
“I was in Room # 427 and it was very nice and quiet.”
  • Bathroom
  • Kitchenette
  • Bedroom
 of 5 bubbles ParvizM2013, 7 Nov 2016 | Read review
“Every floor is quiet.”
 of 5 bubbles jirving1224, 19 Oct 2016 | Read review
“Fully recommend”
 of 5 bubbles 547marions, 1 Oct 2016 | Read review
“Be aware that daily housekeeping is not available.”
 of 5 bubbles 516bobo, 15 Jun 2016 | Read review
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