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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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626 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago / Oakbrook Terrace
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Showing 614: English reviews
Jackson, Tennessee
Reviewed 29 June 2015

We spent two nights here in an excellent location in the western Chicago Suburbs. Next to Drury Lane Theater, a two minute walk across the way where we enjoyed a great play and dinner. The Serta perfect sleeper mattresses were new and so very comfortable. We had a great night's rest; it was so quiet. The staff greeted us and...

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Thank bevhearn
Wausau, Wisconsin
Reviewed 26 June 2015

This hotel was very clean and set up perfect for a wedding we attended in Elmhurst. It was only $99 and was located near Oakbrook Mall and various restaurants. Internet was free but breakfast was $12.95 which is pricy. The staff was very friendly. This is a good wedding hotel!

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Thank RibMountain60370
Las Vegas, NV
Reviewed 25 June 2015

The people and service are very nice. There is always coffee on hand and delicious cookies about 5:00 PM. Breakfast and dinner are served at the hotel although breakfast is somewhat disappointing as it is much like what is served free at some hotels. Their location is not easy to get to but it is next to the Oakbrook Shopping...

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Thank Moosictraveler
Solon, Ohio
Reviewed 14 June 2015

The attention of the Assistant Manager and the entire staff have gone beyond excellent service and exceeding expectations. Because of their attentiveness, going forward, the Hilton will be my only hotel and quite frankly, the only one I would recommend based on my experience. I am really look forward to my next stay at The Hilton Garden Inn.

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Thank Gloria R
Boston, Massachusetts
Reviewed 29 May 2015 via mobile

We stayed here during the memorial day weekend and really liked the experience. I had checked in online and so my key was ready when I reached and we were settled in pretty quickly. The room itself is spacious enough and well appointed with standard amenities. The bed was very much comfortable unlike some of the other reviewers' experiences mentioned...

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2Thank PrashantDR
Sylvania, United States
Reviewed 29 May 2015

Outstanding hotel with very respectful and fun folks behind the counter. Short walking distance to outdoor mall and local food. I have traveled many places and this is one of my go to hotels while in the Chicago area.

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Thank Peter B
Novi, United States
Reviewed 28 May 2015

If I hadn't stayed at other Hilton Garden Inn properties in the past, I would never stay with them again as the property at Oakbrook Terrace, Illinois is the absolute worst! Rude and unfriendly people working the front desk, unorganized and unprepared staffing for breakfast each morning. The hotel is seemed old and outdated compared to other properties in the...

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1Thank Richard P
Stefan G, General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Richard P, I am very sorry to hear that my team was not hospitable and did not show care or empathy when you presented them with your concerns. I would very much like the opportunity to hear about your concerns and see what I can to live up to our Promise of a great stay. Could you please reach...

Plainfield,IL
Reviewed 27 May 2015 via mobile

We stayed here while attending a wessing next door at Drury Lane. We were very happy to be able to walk next door for the wedding. Upon checking in, we brought our things to our room which was very clean. The hotel, though very full, was quiet. We had a nice breakfast the next morning. Overall, for us, it was...

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Thank Batholemew
Calabasas, California
Reviewed 27 May 2015

Normally HGI are very good, I do about 40 a year. This one need a little remodeling, the staff are friendly and helpful. I do like the location. The breakfast was below average for a HGI, again needs a little remodeling.

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Thank Jan C
Minneapolis, Minnesota
Reviewed 27 May 2015

my wife and I have stayed here for a number of years during the FLW event in Oak Park. On Saturday morning we left at around 7am to spend a wonderful day viewing the incredible imagination of FLW. After touring Coonley House, my wife told me she had been feeling ill and wanted to return back to Minneapolis. After driving...

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1Thank don9290
Stefan G, General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear don9290, Thank you for your feedback and for staying with us. I would be happy to discuss your concerns further in person. Please feel free to call me on my cell 312 617 2005 or e-mail with a number and time that I can reach out to you. I would be able to provide you further detail for the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: ₹ 6,024 - ₹ 12,250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
“You need handicapped accessible products for an adult, as well as a 3 year old.”
 of 5 bubbles talk2me9ad2, 23 Jul 2016 | Read review
“Pick an upper floor and ask for a road side room so you can see the sunrise”
 of 5 bubbles , 27 Jun 2016 | Read review
“Get a room facing the parking lot.”
 of 5 bubbles dcurran52203, 19 May 2016 | Read review
“No Continental Breakfast - Could deter families”
 of 5 bubbles Slickyrick, 13 May 2016 | Read review
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