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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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664 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago / Oakbrook Terrace
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Showing 652: English reviews
Chicago, United States
Reviewed 25 November 2015

We needed a place to stay during a power outage and below freezing temperature. I used my points for one night. I called from the hotel and received a room confirmation immediately. It was easy and stress free!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Delrice A
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you for taking the time to write a review and let us know that your experience at Hilton Garden Inn was great. Your satisfaction is very important to us, and we try hard to make sure all our guests have a rewarding experience at our hotel. We hope that next time you are in the area you will consider...

Glade Park, Colorado
Reviewed 17 November 2015

An excellent Hilton property, less than a mile from the much larger (and busier) Doubletree, which was HQ hotel for my college reunion. I made my reservation too late for the Doubletree, but when I visited that hotel and saw how hectic were the lobby and conference room areas, I was happy to be staying at the Hilton Garden Inn....

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Helpful?
Thank sageranger
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to review our hotel, we are very happy to hear that you enjoyed your stay and that you found our hotel comfortable and quiet. We also believe that we are in a great location and our guests enjoy the proximity to the restaurants and mall. We look forward to your next stay....

Birmingham, Michigan
Reviewed 16 November 2015

I traveled here for business and he staff here was excellent. One staff member, Hlay Aliotte, really stood out. They did short me out of the 500 point bonus for spending over $20 on a meal, perhaps someone on the staff could help rectify this? Overall, great stay!

Review collected in partnership with this hotel
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Helpful?
Thank robhP2709NX
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I'm glad to hear that you had a great stay at our property and that you found our staff excellent, in particular Hlay. He is a stellar team member and we are very fortunate to have him in our team. I'm very sorry that you didn't receive your...

Cleveland, United States
Reviewed 16 November 2015

My hotel stay was a very good one. However, I received outstanding customer service from Hlay Aliotte. He was very friendly and knowledgeable and was able to answer any question posed to him during my stay. He is an exemplary employee and should be commended as such!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cynthia B
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you so much for your recent review regarding our Hotel. We are very glad that you had a great experience and that you found Hlay friendly and knowledgeable. I completely agree, he is a great asset to the department and Hotel. Thank you again and we look forward to your next visit.

Worth, United States
Reviewed 13 November 2015

Be sure to check your bill thoroughly or you will pay for unwanted items . I did manage to catch one at the gift shop but missed the one at the lounge. But I wonder how it got there in the first place

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jerome B
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. I'm sorry for the challenges you've experienced with your receipt, upon check out. We hope to have another opportunity to serve you, if your travels bring you back to Chicago. Best Regards, Nicoleta Williams

Chicago, Illinois
Reviewed 9 November 2015

When i arrived at the hotel I found exactly what i would expect from any Hilton property. The front desk employees were very friendly and helpful, and the various staff I made small talk with during my stay were very nice. The hotel seemed well maintained and was aesthetically pleasing. my room was very comfortable and allowed for a beautiful...

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Helpful?
Thank NicholasW1990
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to write a review about our hotel. Your feedback is quite refreshing and very reassuring. Thank you for noticing the friendliness of our front desk staff. We look forward to welcoming you back to our hotel in the near future. Best regards, Nicoleta Williams

Park Forest, United States
Reviewed 5 November 2015

Staff was very nice-very pleasant to me-front desk staff-waiter in restaurant-maintenance man re help w spot 2 park car-& maid of my room.......The room was clean & comfortable...Good breakfast buffet offered-including omelets could be requested. Had dinner in restaurant-a chicken spinach pizza & hot tea-food was good. Lobby home like atmosphere w Fireplace.Good location.Oakbrook.DruryLane.

Review collected in partnership with Hilton Garden Inn
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1Thank Deborah H
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you very much for taking the time to write a review regarding your experience at Hilton Garden Inn and for highlighting our great service. It's very refreshing to hear that our lobby has "Lobby home like atmosphere ". Thank you again! Best Regards, Nicoleta Williams

Glen Ellyn, United States
Reviewed 5 November 2015

Located in an excellent location in Oakbrook Terrace, this is a solid Hilton Garden Inn. Free Parking, No Cook County Taxes, Limited Cook County Clientele, Solid Breakfast and Firm Mattresses. The location is perfect for O'Hare, Expressways, Chicago or the shopping in Oak Brook. This was a private stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brian W
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Brian, Thank you for taking the time to write a review about your stay at Hilton Garden Inn. I am glad you had an overall good experience at our hotel and that you enjoyed the proximity to the mall and restaurants! Best Regards, Nicoleta Williams

Fond du Lac, Wisconsin
Reviewed 2 November 2015

I reserved two king rooms, using our corporate discount. While the rooms are a little dated, (carpet torn, etc) I must say, that they were really comfortable to stay in. I noticed a bit of hair on the bathroom floor. Also, if you use internet, be careful to pick the free option. If you enter your HH rewards number, YOU...

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Helpful?
Thank tgrldee
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at Hilton Garden Inn. We are very happy to hear that your stay at our property was comfortable. I'm sorry for the challenges you've experienced with the internet connection. We do provide complimentary internet for all our guests. Best Regards, Nicoleta Williams

Chicago, Illinois
Reviewed 26 October 2015

We needed a hotel for the evening and this offered the best rates. If you love theater, this sits right next to Drury Lane Theater. In fact they seem to share the same lot. The hotel lobby is more modern than the rest of the hotel. It is clean but definitely an older Hilton Garden Inn. The wallpaper and decor...

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Helpful?
Thank Amerasiangirl
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to review our hotel.I am glad you had an overall good experience at our hotel. We think we’re in a great location and our guests love our proximity to the Mall, restaurants and Theater. Best Regards, Nicoleta Williams

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: ₹ 6,217 - ₹ 12,234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Hotels.com and Expedia so you can book your Hilton Garden Inn Chicago / Oakbrook Terrace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King room is very nice.”
 of 5 bubbles Woodsguy, 17 Feb 2017 | Read review
“Stay on a high floor, away from the noisy elevator and on the side away form the freeway.”
 of 5 bubbles DanW703, 4 Feb 2017 | Read review
“Beds in the double rooms are small. Ask for a king if traveling alone.”
 of 5 bubbles JStolz1, 27 Jan 2017 | Read review
“Try the 3rd or 4th floors for a quiet night.”
 of 5 bubbles tommN3150GD, 4 Jan 2017 | Read review
“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
5 of 5