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Hilton Garden Inn Chicago / Oakbrook Terrace

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Traveller (58)
Room & Suite (26)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex.
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Property amenities
Pool
Restaurant
Free parking
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
19Restaurantswithin 1 km
2Attractionswithin 1 km
873Reviews
89Photos
2Q+A
58Room tips
Traveller rating
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Popular mentions
Upon arrival the entire system was down. It made for frustrated staff and guests. I had a bit of issues with the multiple rooms I had reserved. However, the supervisor H-Lay was great and took the time to get everything straightened out.
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Response from Donald H, Director of Sales at Hilton Garden Inn Chicago / Oakbrook Terrace
Responded 1 week ago
Dear RachelJ906: Thank you for staying with us recently at Hilton Garden Inn Chicago/Oak Brook and for providing a review of the hotel. We appreciate your business as we know that you have many options for lodging in the Oak Brook area. On behalf of our entire team, please accept my apology for the challenges that you encountered upon arrival at the hotel. Unfortunately, our systems were down as you indicated in your review. While we do our best to handle situations like this when they occur, it still is a challenge. All that being said, very glad to hear that Hlay was able to make everything right for your group as he is one of our very best! All of us hope that you will stay with us again in the future and that during that time we will not have issues with technology! If I can be of assistance, please contact me directly at #630-516-3810.
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Hotel's Favourite
This hotel is conveniently located next to high end restaurants and shopping. Its convenient to the interstate but feels small town. The staff were very friendly. Free parking! Indoor swimming with hot tub and nice fitness center. The breakfast is a buffet for $13.95 which I
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Review collected in partnership with Hilton Garden Inn
Response from Donald H, Director of Sales at Hilton Garden Inn Chicago / Oakbrook Terrace
Responded 2 weeks ago
Dear R4228GHjulies: Thank you for staying with us recently at Hilton Garden Inn Chicago/Oak Brook and for taking the time to provide a review of the hotel. We appreciate your business as we know that you have many options for lodging in the Oak Brook area. Glad to hear that our hotel worked out well for your business trip to the Oak Brook area. Small town feel, yet so close to great restaurants, first class shopping and not far at all from downtown Chicago! All of us hope to see you again the next time your travels bring you back to the Oak Brook area. If I can be of assistance, please do not hesitate to reach out to me at #630-516-3810.
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After I long day of traveling and experiencing some delays, I needed a clean room and some sleep. The HGI came through for me again. I'm a member of Hilton Honors and stay at Hiltons regularly. This hotel was conveniently located near my meetings. Check-in was easy and
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Response from Donald H, Director of Sales at Hilton Garden Inn Chicago / Oakbrook Terrace
Responded 3 weeks ago
Dear foodiebobs: Thank you for staying with us recently at Hilton Garden Inn Chicago/Oak Brook and for taking the time to provide a review of the hotel. We appreciate your business as we know that you have many options for lodging in the Oak Brook area. Glad to hear that after your long day of travel, our hotel was able to come through and get you that much needed sleep so that you would be at your best for your meetings the next day. Great location, clean room and a good night's sleep are the key ingredients to a great stay! All of us hope to see you again the next time your travels bring you back to the Oak Brook area. If I can be of assistance, please do not hesitate to reach out to me at #630-516-3810.
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Good choice in Oakbrook. Breakfast is good. Rooms spacious and clean. Service always efficient. Not a new hotel but extremely well maintained. They show that a property doesn’t have to be brand new to be very nice. It’s also quiet.
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Response from Donald H, Director of Sales at Hilton Garden Inn Chicago / Oakbrook Terrace
Responded 3 weeks ago
Dear W5896QVjeffl: Thank you for staying with us recently at Hilton Garden Inn Chicago/Oak Brook and for taking the time to provide a review of the hotel. We appreciate your business as we know that you have many options for lodging in the Oak Brook area. Good breakfast, spacious and clean room and efficient service = great stay! When it is all said and done, it is all about the service you receive and we are fortunate to have the best team in the Oak Brook area. All of us hope to see you again the next time your travels bring you back to the Oak Brook area. If I can be of assistance, please do not hesitate to reach out to me at #630-516-3810.
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Hotel was ok. Check in was easy. Check out is easy. Conveniently located across the parking lot from Drury Lane and Lucille Restaurant. The hotel guests were loud. Really loud. From yelling in parking lot to yelling in hallway, all at 2am. People yelling on the phone immediately
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Review collected in partnership with Hilton Garden Inn
Response from Donald H, Director of Sales at Hilton Garden Inn Chicago / Oakbrook Terrace
Responded 4 weeks ago
Dear Global44342346209: Thank you for staying with us recently at Hilton Garden Inn Chicago/Oak Brook and for providing a review of the hotel. We appreciate your business as we know that you have many options for lodging in the Oak Brook area. On behalf of our entire team, please accept my apology for what ended up being a disruptive stay as a result of very loud guests. Not good at all as it is our desire for everyone to have a pleasant stay. While we try to maintain a peaceful environment and keep others quiet, sometimes we are not aware of an issue unless we hear from our guests. If you did let our front office know of the noise, we are very sorry for not putting an end to it. All of us look forward to the possibility of serving as your host the next time your travels bring you back to the Oak Brook area. If I can be of assistance, please contact me directly at #630-516-3810 so that I can personally make your reservation.
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Whirlpool
Hilton Garden Inn King Room
Granite counter top in Bathroom
Kuerig Coffee Maker
Coffee Maker, Microwave and Fridge
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123456
Do you allow pets?
Unfortunately, the pool facilities are quite small. It is adjacent to the gym/workout area, which was a plus for me. There is a small outdoor seating area right outside of the indoor pool. While I was visiting, the facilities were fully functional. A bit of advice would be to call ahead of your visit. The staff is more than accommodating and will go out of their way to assist you. I am planning another business trip to the same area, and will more than likely stay there again.
1 vote
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"Although you must pay for top floor rooms, they seem quieter but don't offer views."
"I would imagine rooms are the same, if any problems communicate with front desk."
"Clean rooms, weak Internet, no jacuzzi suites"
"Make sure the windows on the first floor are able to lock before you get settled in."
"King room is very nice."
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PRICE RANGE
US$ 84 - US$ 186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn oakbrook terrace hotel oakbrook terracehilton oakbrook terrace
LOCATION
United StatesIllinoisOakbrook Terrace
NUMBER OF ROOMS
128
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