Upon arrival the entire system was down. It made for frustrated staff and guests. I had a bit of issues with the multiple rooms I had reserved. However, the supervisor H-Lay was great and took the time to get everything straightened out.
This hotel is conveniently located next to high end restaurants and shopping. Its convenient to the interstate but feels small town. The staff were very friendly. Free parking! Indoor swimming with hot tub and nice fitness center. The breakfast is a buffet for $13.95 which I…
After I long day of traveling and experiencing some delays, I needed a clean room and some sleep. The HGI came through for me again. I'm a member of Hilton Honors and stay at Hiltons regularly. This hotel was conveniently located near my meetings. Check-in was easy and…
Good choice in Oakbrook. Breakfast is good. Rooms spacious and clean. Service always efficient. Not a new hotel but extremely well maintained. They show that a property doesn’t have to be brand new to be very nice. It’s also quiet.
Hotel was ok. Check in was easy. Check out is easy. Conveniently located across the parking lot from Drury Lane and Lucille Restaurant. The hotel guests were loud. Really loud. From yelling in parking lot to yelling in hallway, all at 2am. People yelling on the phone immediately…
"Although you must pay for top floor rooms, they seem quieter but don't offer views."
"I would imagine rooms are the same, if any problems communicate with front desk."
"Clean rooms, weak Internet, no jacuzzi suites"
"Make sure the windows on the first floor are able to lock before you get settled in."
"King room is very nice."