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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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656 Reviews from our TripAdvisor Community

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Showing 644: English reviews
Phoenix, United States
Reviewed 2 days ago NEWvia mobile

From the moment I walked in, I felt like I was at a five star resort. Welcoming, pretty, and clean. Great customer service. The food is delicious and they are adding new selections, that I got to sample. I felt safe there and it was quiet. I highly recommend this property and will definitely stay there again.

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Helpful?
Thank Dina S
Louisville, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 28 November 2016 via mobile

I must say from check in to check out, everything was excellent at this hotel. The room was clean and equipped with everything I needed. If I must say so myself, breakfast was truly the best part of my stay. The ladies who took care of the dining area were wonderful, very attentive and considerate both days. The gentleman making...

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Helpful?
Thank Stephanie R
About Hotel's Favourite Review
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Stephanie R, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. We are very pleased to hear you enjoyed your stay. It’s always good to...

Reviewed 3 days ago NEW

We generally stay at Garden Inns when traveling but have changed our pattern lately. Hilton has built new Garden Inns and we don't like the newer ones. That Said... This is one of the older ones and has a much more deluxe feel about it. The lobby finishes are finer, the furniture is softer colors and more comfortable, and the...

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Helpful?
Thank Woodsguy
Dallas, Texas
Reviewed 4 days ago NEWvia mobile

Nice clean hotel and rooms. Great dinner options and good selection at breakfast. Friendly service. Bed was comfy and I was sleeping great until the mini fridge cycled on. It made this loud whiney noise which woke me up. Had to put in earplugs to sleep.

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Thank Lauren C
Seattle, Washington
Reviewed 2 weeks ago

So there is nothing wrong with this place, particularly if your going the the Dury lane theater. Not a lot of guests when I was there, pretty empty. And they made me pay $25 extra for early check in from the airport. I was only visiting for two days.. It is close to the shopping center.

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Thank Kurt S
Austin, Texas
Reviewed 2 weeks ago

This was an average hotel. Normally I don't expect a lot from the Garden Inn brand and as usual I was spot on. The rooms were clean and the bed was comfortable. The room I was in was on the opposite side from the freeway and it was quiet at night. Towels were thick (this is a big deal to...

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Thank Dan W
Green Bay, Wisconsin
Reviewed 2 weeks ago

I stay here 2-4 days each month on business. Clean, functional and convenient. I appreciate the new machines in the work out room. The staff is usually good but I have had problems on multiple occasions.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Andrew J
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you for taking the time to write a review of the hotel. We are glad to hear that the you enjoyed the fitness center accommodations. I am very sorry for the problems you've encounter with our staff. If I can be of assistance, please feel free to reach out to me directly at #630-941-5160. Best Regards, Nicoleta Williams

Saint Louis, Missouri
Reviewed 2 weeks ago

So the staff was very nice and courteous, I was also able to text with them because of a conference connected with a sister hotel so that was great. The breafast was a bit overpriced for what they offered imo but it was an all you can eat service so that balanced it out. I didn't bother with sinner, too...

Review collected in partnership with Hilton Garden Inn
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Thank martellc2017
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to write a review of the hotel. I'm happy to hear that the staff was nice and courteous and that you enjoyed the accommodations and service. We look forward to welcoming you back in the future! Best Regards, Nicoleta Williams

Rock Island, United States
Reviewed 2 weeks ago

Very pleasant and helpful staff, plus a large comfortable room made this a great weekend stay. Drury Lane Theater is just a few steps away so entertainment was right at hand. The breakfast was outstanding with made to order omeletts available, plus a large variety of buffet items including bacon, sausage, eggs, potatos, pancakes, fruits, pastries, juices, etc. We will...

Review collected in partnership with Hilton Garden Inn
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Thank Robert S
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel and for the excellent rating. We really appreciate your positive comments. We look forward to welcoming you back in the future. Best Regards, Nicoleta Williams

Ann Arbor, Michigan
Reviewed 3 weeks ago

I came to this hotel to compete at a tournament. The walls of my room were so thin I could hear the people in the neighboring room peeing. I would not suggest staying here if you actually need to sleep

Review collected in partnership with Hilton Garden Inn
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Thank christinerK3936VO
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay with us. Please accept my apology for not meeting your expectations during your stay. Thank you again for your feedback and we hope you will consider staying with us again. Sincerely, Nicoleta Williams

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: ₹ 6,250 - ₹ 12,299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King room is very nice.”
 of 5 bubbles Woodsguy, 17 Feb 2017 | Read review
“Stay on a high floor, away from the noisy elevator and on the side away form the freeway.”
 of 5 bubbles DanW703, 4 Feb 2017 | Read review
“Beds in the double rooms are small. Ask for a king if traveling alone.”
 of 5 bubbles JStolz1, 27 Jan 2017 | Read review
“Try the 3rd or 4th floors for a quiet night.”
 of 5 bubbles tommN3150GD, 4 Jan 2017 | Read review
“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
5 of 5