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Hilton Chicago/Oak Brook Hills Resort & Conference Center

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Hilton Chicago\/Oak Brook Hills Resort & Conference Center
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651 Reviews from our TripAdvisor Community

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Showing 640: English reviews
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Richfield, Wisconsin
Reviewed yesterday NEW

The facility has had a remodel in the bar/restaurant. Which is really nice and functional. However the customer service needs some tweaking as they were not as attentive as they had been in the past when it was a Marriott.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Constance H
Philadelphia, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017 via mobile

My company chose to have a meeting at this resort and it was an a very good decision. The staff were all very professional and worked hard to ensure our meetings were flawless. The food selections were great in our meetings and at the restaurant B. The rooms were very nice and clean. I enjoyed the gym and the property...

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Helpful?
4Thank Jskeee
About Hotel's Favourite Review
Steven E, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Dear Jskeee, thank you for taking time to share your feedback. Your comments have been shared with the whole team! We look forward to welcoming you back to our beautiful property soon! Regards,

Holland, United States
Reviewed yesterday NEW

I have been in Hotels that cost 1/3 what this one costs and the rooms were much nicer.. the room reeked like smoke, the shower was way too short and you couldn't adjust how the water sprayed(it was blasting so hard it practically took your skin off) I am 5'11" and the shower head wouldn't even be tall enough for...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank davidkP2545WZ
Des Plaines
Reviewed 3 days ago NEW

Very clean, many updates. Would be nice for a stay cation or business/event. The staff if very efficient and also tends to your needs. There are very nice dining choices - you do not ever need to leave the property to enjoy your stay!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank tinahU7697XX
Steven E, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Dear tinahU7697XX, Thank you for choosing Hilton Chicago Oak Brook Hills Resort on your recent visit. We appreciate your business and look forward to welcoming you back soon! Regards, Steven E. General Manager

Benton Harbor, United States
Reviewed 3 days ago NEW

I visit this hotel at a minimum once a month for a few nights and sometimes twice a month for a few nights. I have to drive about 25 to 45 minutes to get to where I need to be and there are hotels within a mile of where I need to be, but I am made to feel at...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Peter M M
Steven E, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Dear Peter M M, Thank you for sharing your positive feedback about your recent stay. I am so glad to hear you feel like home when staying with us! We look forward to welcoming you back! Best wishes, Steven E. General Manager

Reviewed 1 week ago NEWvia mobile

Stayed here for a weekend family trip in Chicago and was pleasantly surprised. Very nice grounds and spacious rooms. Paper thin walls and doors though...could hear every step and every word said outside our room. Hotel is in a good area where you can easily get to stores and restaurants if you have a car. Overall, I would stay here...

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Helpful?
Thank Alauna A
Steven E, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Dear Alauna A, Thank you for choosing Hilton Chicago Oak Brook Hills Resort on your recent visit. We appreciate your business and feedback and look forward to seeing you again the next time you are in Oak Brook. Regards, Steven E. General Manager

Dubai, Dubai, United Arab Emirates
Reviewed 1 week ago NEW

Although this hotel is anew Hilton, it is around 15 years old but beautifully kept. The rooms are a little dated but very clean. The main bar is very good and the food good. It is freshly cooked and served very quickly. The sports bar is also good with a more casual atmosphere. The pool area is large and clean...

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Helpful?
Thank Michael P
Steven E, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Dear Michael P, Thank you for taking time to share your feedback for Hilton Chicago Oak Brook Hills Resort. We are constantly looking to improve our products and services and feedback from our guests is essential. Your comments were shared with our leadership team to make sure we improve in each and every aspect of our service. I greatly appreciate...

Erlanger, Kentucky
Reviewed 1 week ago

We stayed here for a family visit and enjoyed our weekend with other family members there. We enjoyed the spaciousness and lovely view from the many nooks to look out, watch tv, and relax. We ate breakfast Sunday morning there, but wished the menu included more light entrees. Very nice buffet was available. Desk staff was very agreeable and helpful....

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Helpful?
Thank mstravel500
Steven E, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Dear mstravel500, Thank you for choosing Hilton Chicago Oak Brook Hills Resort for your recent stay! We definitely look forward to welcoming you back in April! Regards, Steven E. General Manager

Cleveland, Tennessee
Reviewed 1 week ago

Stayed here for my cousin's wedding which was also held here. Our room was really nice and had a fantastic view. Enjoyed the free shuttle to places in the area. The staff was extremely friendly and would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Amjenkins
Steven E, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Dear Amjenkins, Thank you for choosing Hilton Chicago Oak Brook Hills Resort for your recent stay! We definitely look forward to welcoming you back soon! Regards, Steven E. General Manager

Chicago, Illinois
Reviewed 1 week ago

We stayed last year with a group for a weekend get away and back again this year and it was better than ever. The staff is the nicest I've ever run across in a hotel setting. So friendly without being phony. The pool is big and the hotel is really clean. The room is big enough and for a fair...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Maria K
Steven E, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Dear Maria K, Thank you for sharing your positive feedback about your recent stay. I am pleased to read your comment about our staff, and on behalf of everyone, I'd like to personally thank you! We look forward to welcoming you back to our beautiful hotel soon! Regards, Steven E. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Conveniently located just west of downtown Chicago Hilton Chicago/Oak Brook Hills Resort is set in a peaceful 150 acre estate that boasts the Audubon certified 18-hole championship Willow Crest Golf Course. This tranquil resort in the upscale suburb of Oak Brook Illinois offers a variety of fantastic leisure amenities including a 24-hr fitness center indoor and outdoor swimming pools tennis courts basketball and volleyball facilities a games room and billiard tables. Relax in an inviting guest room or suite at this pet-friendly Oak Brook IL hotel offering scenic views of the resort*s beautiful natural surroundings. Feel at home with modern amenities including complimentary WiFi an HDTV and a large desk. Upgrade to the elegant Presidential Suite for more space and amenities including a balcony. Choose this resort hotel for your Oak Brook meeting conference or wedding. Enjoy over 42 000 sq.Ft. IACC certified event space including a 13 000 sq.Ft. Ballroom a 145 seat tiered amphitheater a tented outdoor pavilion 39 modern meeting rooms and a 24-hour business center. Dine in the warm and welcoming Windows Restaurant which offers an inspired farm to table* menu showcasing local seasonal ingredients. Recharge with a Starbucks coffee and a sweet treat in the Lobby Cafe or relax with a beer or a classic cocktail in the stylish Lobby Lounge. Savor light salads juicy burgers and tasty sandwiches in the comfortable pub-style setting of The Grille where you can soak up the sunshine on the patio as you enjoy splendid golf course views. ... more   less 

Additional Information about Hilton Chicago/Oak Brook Hills Resort & Conference Center

Address: 3500 Midwest Rd, Oak Brook, IL 60523-2573 (Formerly Oak Brook Hills Resort)
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: ₹ 7,267 - ₹ 14,207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Oak Brook Hills Resort & Conference Center 3.5*
Number of rooms: 386
Reservation Options:
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Also Known As:
Marriott Oak Brook Hills Hotel Oak Brook
Oak Brook Marriott
Hotel Style:
#2 Business Hotel in Oak Brook
#2 Family Hotel in Oak Brook
#2 Green Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Oak Brook Hills Resort & Conference Center staff and other travellers.
9 questions
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Questions? Get answers from Hilton Chicago/Oak Brook Hills Resort & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They do have rooms with a city view”
 of 5 bubbles Harry__Hood95, 7 Mar 2017 | Read review
“Request golf views”
 of 5 bubbles 826joeo, 2 Mar 2017 | Read review
“Golf course view is nice, regardless the season”
 of 5 bubbles lindagB8661JF, 2 Jan 2017 | Read review
“Higher floors with a better view and less noise form the street”
 of 5 bubbles cpreef, 4 Dec 2016 | Read review
“The corner rooms facing the golf course have beautiful views!”
  • Beautiful morning view!
  • Our room when we first arrived.
 of 5 bubbles michigander529, 22 Nov 2016 | Read review
5 of 5