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Doubletree Hotel Chicago Oak Brook

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Doubletree Hotel Chicago Oak Brook
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863 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Chicago Oak Brook
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Showing 851: English reviews
Reviewed 23 November 2016

Great hotel to stay at and host a conference/meeting. Hosted events there in the past. Rooms are all updated and most of the event space is as well. Very close to Oak Brook Center Mall and also has an indoor parking garage.

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Helpful?
Thank Alex V
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Alex V, We are one of the only hotels in the Western Suburbs with FREE covered parking. At some point it might actually get cold and snow this year... Chris J

San Antonio, Texas
Reviewed 22 November 2016 via mobile

Staff was awesome and every area of this hotel was spotless. The hotel has quite a few places and to see from having your boots shined to a mini convenience store and a nice restaurant and bar to get a good meal and a cold beverage. Room was clean and well laid out. Will absolutely stay here again if I'm...

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Helpful?
Thank Racktravler
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

We look forward to having you back as our guest! Have a Happy Holiday Season! Chris Johnson

Winchendon, United States
Reviewed 21 November 2016

This hotel is great, from the front desk to Foxes grill. All make you feel like family. Breakfast is the best with omelet buffet with fresh made eggs. Not sure where the fruit comes from but fresh raspberries and blueberries even in the off season. The shoes shine guy is very personable and I enjoyed talking to him before dinner....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karl S
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Karl S, Thank you so much for taking the time to give us your feedback. Matthew, the owner of Spirit Shine, is fantastic, so thanks for mentioning him and your other comments about the team and the food!! Chris J

Chicago, Illinois
Reviewed 21 November 2016

Taking a break from The hustle and bustle of work to contemplate holiday shopping. Stop at one of my favorite hotels out in Oak Brook with the shopping is wonderful room was clean service was fair had a great time looking forward to the shopping season

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lowell H
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Lowell H, Thanks for stopping by and Happy Holidays to you and yours! Chris J

Oakbrook, United States
Reviewed 20 November 2016

I've stayed at this hotel on several occasions and this time was not the norm. They fell short on cleanliness, slow draining tub, and locking mechanism on door failure, which caused me to be locked out of the room.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 997trevorw
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

I am very sorry that we did not get it right this time. I shared your comments with our housekeeping and engineering teams. We look forward to having you back as our guest and getting it right again. Chris Johnson

Dallas, Texas
Reviewed 12 November 2016

Horrible place. Staff stole my headphones. Hotel refused to help in any way. Had to escalate to Hilton corporate to get service. They are now reimbursing after I went way out of my way to call and put in a complaint. Overpriced and old. Stay at Le Meridian. Much nicer and cheaper price.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Z8711NOanthonym
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Mr. Minardo, Respectfully, that's not quite accurate. I actually called you in your room, as soon as you brought it to our attention. Our housekeeper who cleaned the room, who has been with us over 20 years, might have thrown out the earphones, but she is not a person who would do what you accuse. I offered immediately to replace...

Springfield, Illinois
Reviewed 10 November 2016

The Double Tree in Oakbrook is conveniently located nearing shopping and dining. They have an excellent fitness center with a good variety of equipment for the short stay traveler. Staff was friendly and receptive to needs.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Annamarie123456
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Annamarie, I am pleased to share that we will be doing a complete upgrade to the fitness center, with all new equipment at the end of this year, so it will be even better! Chris

Saint Louis, Missouri
Reviewed 10 November 2016

I am very pleased with this hotel. It suits me very well when I travel for business. The location is ideal. The amenities offered at the hotel are great. The staff is very attentive to any needs. Highly recommend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Carol H
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Carol H, We are thankful for your loyalty to the team and the property. It is an honor to have such kind words from a frequent traveler. Chris J

Germantown, Wisconsin
Reviewed 9 November 2016 via mobile

Well the best part of the hotel was the timeliness of the staff. The hotel was sold out for a dance convention but the wait to check in was minimal. The response to more towels and retrieving the luggage cart was prompt and the delivery of our room service breakfast was on time. The room was spacious. Comfortable beds/pillows. A...

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Helpful?
Thank KrisWisconsinite
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Thank you for taking the time to share your experience. The dancers were a great group of young folks and we look forward to hosting again next year! Thanks for being our guest. Chris Johnson

La Crosse, Wisconsin
Reviewed 8 November 2016

We went as a family of four. We were there for a dance competition and the place was sold out. I wish the beds were bigger and they offered free breakfast. Overall the place is very clean and a great location. We will stay again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 134wendyn
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

We hope your family enjoyed the dance competition, boy were there a lot of very talented dancers here in our hotel! We look forward to having you back as our guest. Chris Johnson

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Chicago Oak Brook is the perfect location for your leisure or business trip. Close to O'Hare and Midway Airports, just 18 miles to Chicago, walking distance to Illinois' largest outdoor shopping mall, and convenient to the Metra Train, zoo, theaters, and golf courses. Book a Chicago weekend escape with all the fun and attractions without the downtown Chicago expense. Hotel features FREE parking, local transportation and warm chocolate chip cookie with walnuts, at check-in. ... more   less 

Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Rd, Oak Brook, IL 60523-3923
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: ₹ 7,897 - ₹ 13,274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Number of rooms: 428
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Priceline so you can book your Doubletree Hotel Chicago Oak Brook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree
Hotel Style:
#3 Business Hotel in Oak Brook
#3 Family Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago Oak Brook staff and other travellers.
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Questions? Get answers from Doubletree Hotel Chicago Oak Brook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“balcony is great. 7th floor extremely quiet. Be sure to request a higher room.”
 of 5 bubbles SailingTs, 2 Dec 2016 | Read review
“We had room 769 . Room was top floor. Was quiet and toward the end of the hallway.”
 of 5 bubbles hopecrail, 11 Oct 2016 | Read review
“I would not stay over the weekend when this hotel is full of events.”
 of 5 bubbles pesp, 4 Oct 2016 | Read review
“If you are a smoker, go for a lower level room with patio out to smoking area.”
 of 5 bubbles 902pennyr, 2 Oct 2016 | Read review
“Any of them but the higher the better for a good view.”
 of 5 bubbles I1275DYwilliamb, 31 Aug 2016 | Read review
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