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Walked in at about 8pm and the clerk immediately told me I would have to wait because she was busy. No greeting. No, "Hi, welcome to Candlewood Suites." When she came back she was short and to the point. Had to provide way more information...More
We stayed 7 weeks at this location on business. Each time I arrived or left the hotel, I was greeted warmly. Often the staffed opened and held the door for me. The room was cleaned thoroughly by their maids, who were just as friendly as...More
If you need a pet-friendly hotel and a full-size refrigerator and everything else in the area is booked, then OK. The suite was clean. However, the staff was unprofessional and unhelpful, bordering on rude. The hair dryer became alarmingly overheated. I will not stay there...More
Very impressed that the rooms were clean. Only reason why this didn't get a 5 star rating was that the stairwell carpeting was pretty dirty/stained & the chair in the room was in need of repair (the leather was all pulled off & looked like...More
In the past we have stayed at candle wood suites and enjoyed a very good experience
The best think I can say about this place is the staff is find of friendly
The room is very dirty, hair all over the bathroom floor
Thank Amy G
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 18 July 2017
Hi Amy G,
I came across your review about the Candlewood Suites O'fallon, IL - St. Louis Area, IL and was sorry to see you were disappointed with the room's upkeep and the Wi-Fi connection. I value your comments and I sent you a private...More
US$ 93 - US$ 116 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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