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We stayed 7 weeks at this location on business. Each time I arrived or left the hotel, I was greeted warmly. Often the staffed opened and held the door for me. The room was cleaned thoroughly by their maids, who were just as friendly as...More
Hotel was adequately clean, but the bedding was washed in something harsh as the sheets irritated my skin after a few hours. Fairly close to several restaurants. A couple are in walking distance, while others are only a few minutes drive.More
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 12 May 2017
Thank you for staying with us and for leaving a review. I am happy that our location worked for your travel needs. On the other hand, I regret that the sheets irritated you. I sincerely apologize for any inconvenience. Should you need further...More
We stayed overnight for the last weekend of Cardinal baseball in 2016. The room was clean and smelled fine. The young man that checked us in was nice and polite. No breakfast here in the morning. We had a nice stay.
Response from Kristin-Candlewood, Front Office Manager at Candlewood Suites O'FallonResponded 6 April 2017
Thank you so much for your response! We are so pleased that you enjoyed your stay with us, and we look forward to your next stay with us!
Have a wonderful day.
Shabby. Rooms are spacious, but smell stale - linens/furnishings aren't high quality. Wifi is spotty. Rooms are cleaned only weekly. No breakfast. Loud a/c and neighbors. Quiet location, lots of parking.More
Thank L H
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 28 October 2016
Dear L H,
Thank you for staying with us and for posting your comments. I am pleased to note that you liked the peaceful location and ample of parking spaces. We work very hard to ensure our facilities and service are superior and we strive...More
I reserved a 1 bedroom suite with queen bed, well in advance (1 month) of our stay. We arrived at the property, checked in, proceeded to the room to discover it was not the suite but a regular room with two double beds. We weren't...More
1 Thank Rodney M
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 19 September 2016
Dear Rodney M,
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with...More
US$ 93 - US$ 124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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