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Renaissance Chicago North Shore Hotel

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Renaissance Chicago North Shore Hotel
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533 Reviews from our TripAdvisor Community

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Showing 527: English reviews
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Chicago, Illinois
Reviewed yesterday NEW

Hotel is generally fine, rooms are nice although bathrooms are showing some wear. Got a great rate on Priceline. However, our stay was very disappointing due to being placed in a room completely surrounded by rooms filled with a group of middle school kids and their chaperones. They arrived noisily around 10 PM, but the main issue was in the...

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Helpful?
Thank mich7872
Louisville, Kentucky
Reviewed 4 days ago NEWvia mobile

I was at the Renaissance for 5 nights on business. The stay was very enjoyable. All of the staff see pleasant and attentive. The hotel is very beautiful. There was a short situation with an elevator malfunction but that was resolved quickly. The most impressive experience involved reporting by phone I had left something in my room. I had checked...

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Helpful?
Thank Karen E
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Karen E, Thank you for taking the time to provide your feedback regarding your recent stay with us! I am very glad to hear that you were pleased with the level of service that was provided by our team during your visit and that our team was able to retrieve the item you left behind and coordinate getting it...

Wissembourg, France
Reviewed 1 week ago

Reception and checkin was quick. We stayed almost one week, with our crew. Rooms are confortable and clean. Bar is nice. Diner, Ballrooms and organization was fine. Large parking is available. Thanks.

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Helpful?
Thank guillaume0072014
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear guillaume0072014, Thank you for choosing to stay with us and sharing your feedback regarding your recent experience! I am very glad to hear that you were pleased with the efficiency of the Reception team and found accommodations to be clean and comfortable. We truly appreciate your business and hope that we have the opportunity to welcome you back the...

Istanbul, Turkey
Reviewed 1 week ago

We stayed at the first week of March. All the staff was so kind and helpful, especially Julia at the rezervation desk. All our problems was solved (like my dentist problem) and the people was guiding so well. And the room was large and clean enough. Hoping to stay again as soon as possible with all my family members.

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Helpful?
1Thank sonercebeci
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear sonercebeci, Thank you for taking the time to provide your feedback regarding your recent stay with us! I am very glad to hear that you were satisfied with your experience overall and were pleased with the accommodations and level of service provided by our team. We look forward to welcoming you and your family back the next time your...

Reviewed 2 weeks ago

It's a nice hotel, big rooms and good bathroom, Non far from a big a nice mall for shopping. very good bar with space and good drinks. Tipical american breakfast but not many option. No fresh yogurt, cereal in small packs .... breakfast could be improve. Good service, nice gym. Free shuttle service within 5 mile it's a fantastic service!

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Helpful?
Thank Patrizia D
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Patrizia D, Thank you for taking the time to share your feedback regarding your recent stay with us! I'm glad to hear that were pleased with the accommodations and service that was provided by our team. It's great to hear that you were able to join us for a relaxing evening in the bar and found our shuttle service...

London
Reviewed 3 weeks ago

Helpful Reception Staff. Good advice regarding travelling to and from Northwestern University daily. Lovely room with Wi-Fi access. Relaxing Lobby and Bar area. Shuttle service excellent. Would recommend!

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Helpful?
Thank LondonPaulina
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear LondonPaulina, Thank you for taking the time to share your comments regarding your recent visit with us! I am pleased to hear that you were satisfied with your accommodations and the service provided by our team during your stay. We truly appreciate your business and recommendation and look forward to welcoming you back the next time you're in the...

Chicago, Illinois, USA
Reviewed 3 weeks ago via mobile

I like this Hotel This is not my first visit and it will not be my last It's an older hotel but well-kept The housekeeping is exceptional. The front desk staff is superb -friendly and efficient. They always do their best to meet special requests. The food for Hotel food is rather good. You do also have an option of...

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Helpful?
Thank Bruce3134
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Bruce3134, Thank you for taking the time to share your feedback regarding your most recent stay with us! I am very glad to hear that you were once again satisfied with your experience and the service our team provided during your visit. I will make sure to share your feedback with our team. We truly appreciate your business and...

Fort Worth, Texas
Reviewed 4 weeks ago via mobile

What a find. Who knew that a 'chain' hotel could have a great 'boutique' feel. The purple chairs in the lobby are awesome. I felt that I should have been paying more for this hotel than what I actually did. Staff was great and attentive. Definitely on my list to stay again.

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Helpful?
Thank ldiastx
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear ldiastx, Thank you for taking the time to provide your feedback regarding your recent stay with us! We are very glad to hear that you pleased with your experienced and the service our staff extended to you during your stay. We truly appreciate your business and look forward to welcoming you back again in the future! Regards, Stephen Barr

Reviewed 5 weeks ago via mobile

I must note that, as I am writing this review, I have waited approximately 2 hours and counting for the hotel to respond to a simple inquiry about a forgotten object in my room. With that being said, the property is about what you'd expect from a renaissance and everything is relatively well maintained. The rooms could use a facelift...

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Helpful?
Thank Daniel B
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Daniel B, Thank you for taking the time to provide your feedback regarding your recent stay with us! On behalf of the hotel I apologize for the delay in correspondence regarding the item you left behind at the hotel. If for some reason a member of our team has not been in contact with you, please feel free to...

Pinckney, Michigan
Reviewed 27 January 2017 via mobile

Wonderful food service during our conference. Service was excellent. Fitness Center has cardio, weight machines and stretching area. Computers are available in business area. Guest laundry is $2 for washers, free dryers. Rental car service is available. Ruth's Chris steakhouse on premises. Rooms are standard. Small bathroom. Housekeeping service was variable but not bad. Note if you are on the...

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Helpful?
Thank DrSandyD
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear DrSandyD, Thank you for taking the time to provide your feedback after your recent extended stay with us! I am very glad to hear that you were pleased with the service our team provided you during your recent visit. I'm also pleased to hear that you were able to utilize some of the amenities we provide and found that...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Ruth's Chris Steak House
Ruth's Chris Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Chicago North Shore Hotel

Address: 933 Skokie Blvd, Northbrook, IL 60062-4004
Region: United States > Illinois > Northbrook
Price Range: ₹ 7,200 - ₹ 13,353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago North Shore Hotel 4*
Number of rooms: 383
Reservation Options:
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Also Known As:
Renaissance Northbrook
Northbrook Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Chicago North Shore Hotel staff and other travellers.
6 questions
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Questions? Get answers from Renaissance Chicago North Shore Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the end of the hall.”
 of 5 bubbles AAEN, 5 Dec 2016 | Read review
“high floors are best.”
 of 5 bubbles sabba75, 9 Nov 2016 | Read review
“If you're flying into OHare call ahead to see if your room is ready if it's before check in time.”
 of 5 bubbles botunkus, 12 Oct 2016 | Read review
“top floor & wifi is free even though the only option is to pay; check with desk.”
 of 5 bubbles Bsnss_Trvlr5, 1 Sep 2016 | Read review
“Talk to front desk with your requests right away for the shuttle service for appointment.”
 of 5 bubbles AliciaRJ, 22 Aug 2016 | Read review
5 of 5