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Crowne Plaza Hotel Chicago - Northbrook

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266 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Chicago - Northbrook
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Showing 256: English reviews
Hamlin, Texas
Reviewed 7 July 2015

We really enjoyed this hotel. Rooms were very well appointed and the bathrooms were awesome. The price was much lower than surrounding properties. You can choose to have breakfast included in your rate. They have a restaurant in the hotel. Food was great. They are renovating the breakfast area right now. The business center was roomy and convenient. They also...

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Helpful?
Thank UkieDad
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay and look forward to seeing you again soon! Thank you for your feedback!

Carmel
Reviewed 1 July 2015

This is an older property with a decent location near the Interstate. The staff here is very friendly, and plentiful. I'd have given it a 4-star rating if it weren't for the age of the rooms and the obnoxious and loud techno music in the bar.

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Thank Scott C
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - we are excited to say we are currently in the process of upgrading all of our public spaces at the hotel and look forward to having you stay with us again to see the great changes that have been made. Thank you for taking the time to share your feedback & Safe Travels

Reading, United Kingdom
Reviewed 30 June 2015

Rooms, restaurant and bar are very good in Crown Plaza. The open swimming pool just adds the stay to be very pleasant. One of the best hotels in North brook, IL USA. They have the very friendly staff and the free shuttle service around the area was awesome specially if you want to go to shopping and don't have your...

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Thank Ajaynk
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay at Crowne Plaza Northbrook and look forward to seeing you again in the future! Safe Travels!

Phoenix, Arizona, USA
Reviewed 18 June 2015

I visited this hotel for a week-long business trip in February and was really pleased with the spacious room and the super comfy sleep number bed, and I cannot praise the staff enough - they went above and beyond to accommodate my requests. Being from AZ, I was ill-prepared for the dryness of the IL winter air, but the front...

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Thank MooreFamilyPhxAZ
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited you enjoyed your stay with us and look forward to seeing you again in the future - Safe Travels!

Reviewed 13 June 2015 via mobile

After American Airlines messed up my flights and promise to have a hotel voucher (sorry sir all the hotels are full). I found this hotel on the IHG app and booked. Excellent front desk experience! Very accommodating to organize a wake up call and taxi back to the airport. That extra detail of USB chargers excellent! Thumbs up

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Thank 2SkiAndGolf
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are sorry you had to experience a delay in your flights, but we were happy to have you as our guest and are excited to see you enjoyed the hotel and your stay - Safe Travels!

Benbrook, Texas
Reviewed 11 June 2015

The Hotel was great, there are alot of restaurants within 5 miles. We stayed for business but this hotel can be ideal for anyone. The staff was great, the check process was slow but we got good rooms. Hotel of choice if I need to travel to Northbrook.

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Thank vickp85a
Jhager45, Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your great comments and for choosing Crowne Plaza Chicago Northbrook! We appreciate your comments and are excited you enjoyed your stay with us! We look forward to seeing you again soon!

Champaign-Urbana, Illinois
Reviewed 10 June 2015

Highly disappointed with this hotel. It does not live up to the Crowne Plaza name in the least. I am here currently and can hear loud music coming from the bar. The lighting in the room is also poor and not conducive to working on a computer. Going along with being able to work from the room, there is supposed...

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Thank Dietitian15
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback. The staff of the Crowne Plaza works hard to ensure all our guests have an enjoyable stay and we apologize for the difficulties you encountered. We appreciate you bringing them to our attention and we will address with the leadership team of the hotel to ensure your guestroom is looked...

Appleton Wisconsin
Reviewed 3 June 2015

Room Type: 1 King Bed w/ couch, 7th floor Good: =============== * Mobile friendly charging outlet on desk that featured two USB ports (one labeled tablet) and two standard power outlets * Larger than average in-room fridge * Comfortable desk and chair * Comfortable bed (sink in - no bounce) with plenty of pillows * TV mounted high up on...

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Thank ICanHasCheeseburger
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We appreciate all the feedback and are pleased to see you enjoyed your stay at the Crowne Plaza Chicago Northbrook! We look forward to seeing you again soon! Safe Travels!

Reviewed 27 May 2015 via mobile

My stay was very comfortable. The rooms are large and well appointed. Comfortable sleep number beds. The dining experience was excellent also. Tasty food. Meeting rooms very nice. I really enjoyed my stay there except for a couple false fire alarms.

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Thank Waverly E
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments! We are excited you enjoyed your stay with us and look forward to seeing you again in the future. Safe Travels

Los Angeles
Reviewed 29 April 2015

Admittedly, I am a fussy traveler. I have stayed at Crowne Plaza Hotel properties from Beijing to Washington D.C. This is an older hotel that, except for bright and cheerful carpeting, appears tired and in need of updating. Check-in did not go well. I was given the wrong room number. The bar had no servers... just a bar tender... I...

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2Thank Stephen P
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - we appreciate you choosing to stay with Crowne Plaza Chicago Northbrook. We apologize for the difficulties you encountered during your stay and appreciate the feedback - we do hope to see you again in the future and wish you safe travels.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 

Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Region: United States > Illinois > Northbrook
Price Range: ₹ 5,759 - ₹ 10,209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Chicago - Northbrook staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Chicago - Northbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the ground floor in a suite, another time I stayed upstairs in a standard room, either are completely fine.”
 of 5 bubbles Ciara220, 1 Jan 2017 | Read review
“rooms in back are quietier”
 of 5 bubbles arliss2015, 16 Nov 2016 | Read review
“Ask the Hotel Staff To Place you in a Hotel Room that is Away from the Loud Sound”
 of 5 bubbles TruthSeeker1973, 26 Oct 2016 | Read review
“A room not near the elevators.”
 of 5 bubbles michelled291, 17 Oct 2016 | Read review
“We were on the 8th floor and thought the room was great!”
 of 5 bubbles janad137, 6 Mar 2016 | Read review
5 of 5