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Crowne Plaza Hotel Chicago - Northbrook

297 reviews
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Traveller (33)
Room & Suite (27)
Dining (4)
Overview
  • Excellent40%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible6%
Travellers talk about
“outdoor pool”(13 reviews)
“front desk”(40 reviews)
“enjoyed my stay”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Chicago - Northbrook
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (297)Write a Review
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All reviewsoutdoor poolfront deskenjoyed my stayshuttle drivercorporate officemeeting roomthe hotel is cleanon site restaurantbreakfast buffetbusiness tripthe hotel offersbusiness centerbusiness travelersnorth sidefresh fruitvery nice staychecking out
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81 - 85 of 284 reviews
Reviewed 2 February 2016

This was a last minute booking for a funeral I had in town. The room was clean housekeeping does a good job. But I do have to agree with a previous review there were numerous room service trays and trash in hall ways outside doors....More

1  Thank KAT813
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 3 February 2016

Thank you for sharing your comments - our condolences for your loss. We appreciate the feedback and apologize for the difficulties you encountered. Thank you for taking the time to share your comments & we do hope to see you again in the future.

Reviewed 30 January 2016

Business trip, had a great night's sleep, good dinner downstairs and a 'thank you' free bottle of Merlot waiting for me in the room for choosing the Crowne. I think they want more of my business and they'll get it.

Thank Robert D
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 31 January 2016

Thank you for taking the time to share your comments! We are excited you enjoyed your stay with us and look forward to seeing you again very soon! Safe Travels!

Reviewed 27 January 2016 via mobile

Have stayed here often (20+)for business. Have never had a noise issue with this hotel. I would rank this as one of the most consistently quiet hotels. Work out room is lacking. Outdoor seating by pool is nice in summer. Functional rooms always clean. Sometimes...More

Thank Gus-Travel-Gus
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 28 January 2016

Thank you so much for your great comments and for taking the time to share your feedback! We are excited to announce we just refreshed our fitness center with all new equipment and fitness options! Thank you for your loyalty and for choosing Crowne Plaza...More

Reviewed 25 January 2016

Initially, when I was writing this review in my head before I checked out, was prepared to give them 2 stars. The bad: poor heating system in the rooms, business center out of commission, the frumpy/balding and snarky/rude male front desk clerk, buffet breakfast that...More

2  Thank Viking94708
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 26 January 2016

Thank you for taking the time to share your comments - we appreciate your feedback and apologize for the difficulties you encountered in your stay with us. Unfortunately because of the weather, we had a sprinkler pipe break in our business center that caused us...More

Reviewed 30 December 2015 via mobile

We got stuck in Chicago and got a comp room at Crowne Plaza Hotel. We took the uber there instead of their shuttle. It took us 20 - 25 minutes to get there without ANY traffic. The location is not good. If you planning to...More

Thank pc8862
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 31 December 2015

Thank you for sharing your comments and feedback - we appreciate you staying with us and are excited you enjoyed your stay.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 80 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 80 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (27)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sonia A
3 December 2016|
Answer
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
0
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Alli G
21 June 2016|
AnswerShow all 3 answers
Response from prof747 | Reviewed this property |
Get cutlery and other items at the local supermarket. Hotel doesn't offer any of these!
0
Votes
Room Tips
"quiet means higher I think"
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"Ask for a quiet room."
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"I was on an upper floor but have stayed on lower floors and all were good rooms. Staff are always happy to..."
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"I was on the ground floor in a suite, another time I stayed upstairs in a standard room, either are..."
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