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Crowne Plaza Hotel Chicago - Northbrook

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269 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Chicago - Northbrook
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Showing 259: English reviews
Saint Louis, Missouri
Reviewed 2 January 2015

This hotel was fantastic! Very quiet, clean, and friendly employees. They have a shuttle that can take you to nearby restaurants/shopping. The driver was very helpful with directions and city tips. Spacious, clean bathroom with good shower pressure and updated shower. Would definitely recommend this to friends and would return.

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Helpful?
Thank kndn1987
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for sharing your feedback! We are excited you enjoyed your stay, and look forward to seeing you again in the future! Safe Travels!

Reviewed 26 November 2014 via mobile

The facility is older but well maintained. Rooms are well furnished with sleep number beds. However, this is a suburban location with no access to downtown. And the hotel shuttle is only good for 5 miles. And they are strict, and even if a driver says he will take you. There's a certain female front desk manger, Dont remember her...

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Helpful?
Thank Chef Jeremiah W
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback - I appreciate your comments and apologize for the difficulties you experienced with the Front Desk. Thank you for sharing your experience and I will address your feedback and concern with the leadership team. Thank you for taking the time to share your comments - enjoy your holidays.

kaufman, texas
Reviewed 14 November 2014

They will do anything to make your stay comfortable. It is evident the management cares about guests and making sure they have what they need. Onsite restaurant has great food. Near lots of restaurants, relatively convenient to the airports (away from traffic).

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Helpful?
Thank travelhuni
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for the great comments on your stay at Crowne Plaza Chicago Northbrook! We are excited you enjoyed the hotel and appreciate you sharing your feedback!

Appleton, Wisconsin
Reviewed 5 November 2014

I stayed at the Crowne Plaza in Northbrook while I was in town for a conference. Because of a number of strange circumstances, I needed to ask things of the hotel staff that was a little outside their normal routine. Things like giving a ride to the "less used" train station, etc. The staff was courteous, helpful, and most of...

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Helpful?
Thank Dave154304
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited to hear you enjoyed your stay and enjoyed the property and staff - Thank you for choosing Crowne Plaza Chicago Northbrook! Safe Travels and we look forward to seeing you again in the future!

Maineville, Ohio
Reviewed 15 October 2014

Held small business meeting here. overnight rooms were clean and comfortable. meeting room was roomy and furnished to specifications. staff was helpful throughout and very friendly. only issue is that the front entrance can smell like cigarettes and be smoky from the smoker's out front. I was very sensitive to this.

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Helpful?
Thank joyvp
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay and your meeting! Thank you also for your feedback on the entrance - we are working on options for that right now! Thank you again for hosting your meeting at the Crowne Plaza Northbrook and we look forward to seeing you again soon!

Irvine, CA
Reviewed 29 September 2014

Came with hubby who was here on business. It's conveniently located to the Allstate campus, so if your business is there it's an awesome location. Not so great if you are here as a tourist since there is not much to see or do in the vicinity. There are literally no shops or restaurants in the immediate area. I think...

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Helpful?
Thank TigrMama
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited to see you enjoyed your stay at the Crowne Plaza Northbrook - we look forward to seeing you again in the future! Safe Travels!

Reviewed 23 September 2014 via mobile

It was Very Clean & It was Very Quite & Every Crews were smiling. As many as I made my visits here, I see this is really good Hotel. Everything was so clean. The room was so quite. Everyone was smiling while they were serving. I really appreciate their service.

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1Thank Y L
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you soo much for your comments! We are excited to hear you had a great stay and enjoyed the hotel! We look forward to seeing you again in the future! Thank you for staying at Crowne Plaza Chicago Northbrook & Safe Travels!

Portland
Reviewed 17 September 2014 via mobile

I was booked into this hotel by Allstate Insurance and it did not disappoint. Room was large & clean. Linens were plush & plentiful. Restaurant was diverse & the staff attentive. The bar staff was a bit stiff, but so was the martini. :-) I have no complaints & would stay here again.

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Helpful?
Thank Heather J
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed the hotel and your stay! We share a great relationship with Allstate and look forward to having you visit with us again! Safe Travels!

San Antonio
Reviewed 13 September 2014

This hotel has been one of the few I have been regularly visiting for my business trips... And they have been consistent, have a good customer service, good accommodation of your requests. Located at a convenient place, and the shuttle to go around makes it even better..

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Helpful?
Thank vjofvizag
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments! We are excited to hear you enjoy the property and the services and enjoyed your stay. Thank you for choosing the Crowne Plaza Northbrook and we look forward to seeing you again soon on your travels - Thank you again for sharing your feedback!

Alcobaca, Portugal
Reviewed 9 September 2014

Not really an superior experience, all the operation is pretty boring, gray and not under the excellency of the Crown Plaza brand that I usually expect and get much more. Not a place to go back. The restaurant menu and the food quality is also under my expectations beside the service in the restaurant and in the reception that is...

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Helpful?
Thank Pedro S
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - I am excited to hear the service was great by the hotel staff! I also appreciate your comments on the property overall - Thank you again.

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 

Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Region: United States > Illinois > Northbrook
Price Range: ₹ 6,478 - ₹ 10,429 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Chicago - Northbrook staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Chicago - Northbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on an upper floor but have stayed on lower floors and all were good rooms. Staff are always happy to facilitate requests from guests.”
GerardB545, 30 Mar 2017 | Read review
“I was on the ground floor in a suite, another time I stayed upstairs in a standard room, either are completely fine.”
Ciara220, 1 Jan 2017 | Read review
“rooms in back are quietier”
arliss2015, 16 Nov 2016 | Read review
“Ask the Hotel Staff To Place you in a Hotel Room that is Away from the Loud Sound”
TruthSeeker1973, 26 Oct 2016 | Read review
“A room not near the elevators.”
michelled291, 17 Oct 2016 | Read review
5 of 5