We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Chicago - Northbrook

Save
Traveller (33)
Room & Suite (25)
Dining (4)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
“outdoor pool”(12 reviews)
“front desk”(40 reviews)
“enjoyed my stay”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Chicago - Northbrook
Special Offer:Book Direct and Save
Hotel deals
Offers from Crowne Plaza Hotel Chicago - Northbrook
Special Offer:Book Direct and Save
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (302)
There are newer reviews for Crowne Plaza Hotel Chicago - Northbrook
See the most recent reviews
Filter reviews
289 results
Traveller rating
114
99
43
14
19
Traveller type
Time of year
LanguageEnglish
More languages
114
99
43
14
19
Show reviews that mention
All reviewsoutdoor poolfront deskenjoyed my stayshuttle driverbreakfast buffetmeeting roomthe hotel is cleanon site restaurantbusiness tripthe hotel offersnorth sidefresh fruitroom servicevery nice staybusiness travelerchicagoramon
FilterEnglish
Updating list...
11 - 15 of 289 reviews
Reviewed 10 November 2017 via mobile

This hotel is a excellent choice if you are visiting relatives or have business in the Northwest suburbs. It is also very convenient to downtown if you don't want to stay downtown. The hotel rooms were updated, on-site restaurant is lovely, and free parking!

1  Thank reitj
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 11 November 2017

Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and we look forward to seeing you again in the future! Safe Travels!

Reviewed 9 November 2017

I'm not sure exactly how old the property is but I do know it has been around for decades and it is showing its age. It used to be a Ramada and then a Radisson and then turned into a Crowne Plaza. The soundproofing is...More

1  Thank Brett J
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 9 November 2017

Thank you for taking the time to share your comments and feedback - we truly appreciate it. We sincerely apologize for the difficulties you experienced on your stay with us. We will review your comments as a leadership team right away and look into your...More

Reviewed 28 October 2017

As a previous review noted, my room was also moldy smelling. The internet would drop. and the room in general needed a refresh. None of these are Crowne Plaza level attributes. This Crowne Plaza does not have a lounge for IHG Platinum members. Providing a...More

1  Thank engineer64
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 29 October 2017

Thank you for taking the time to share your comments and feedback - we apologize for the difficulties you experienced on your stay with us. We will review your comments with our leadership team. We appreciate you staying with us and we do hope to...More

Reviewed 23 October 2017 via mobile

I had to travel here for business last week and my room was very moldy! The air on made it smell like a gym room. Then to top it off there was a bug in my room and random flies appearing. I didn’t open any...More

1  Thank Tiffany M
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 24 October 2017

Thank you for taking the time to share your comments - we truly apologize for the difficulties you experienced on your stay with us and we appreciate you sharing your feedback. We will look into the items you noted right away. Thank you again for...More

Reviewed 15 October 2017 via mobile

Nothing about this place met my expectations. Rooms were old, Internet was slow, cable consistently went out, and even difficult to buy a bag of chips in the lobby (minor but still). Wouldn't suggest!More

1  Thank pleaseread1111
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 15 October 2017

Thank you for taking the time to share your comments and feedback - we appreciate you staying with us and sincerely apologize for the difficulties you experienced on your stay with us - we will look into your comments right away and we do hope...More

View more reviews
Most Booked Properties in Northbrook, IL
See allSee all
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$ 78 - US$ 151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 78 - US$ 151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (25)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sonia A
3 December 2016|
Answer
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
0
Votes
Alli G
21 June 2016|
AnswerShow all 3 answers
Response from prof747 | Reviewed this property |
Get cutlery and other items at the local supermarket. Hotel doesn't offer any of these!
0
Votes
Room Tips
"Seek upper floors for quieter, less trafficked area."
Read review
"Stay elsewhere"
Read review
"quiet means higher I think"
Read review
"Ask for a quiet room."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing