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Crowne Plaza Chicago-Northbrook, an IHG Hotel

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2875 North Milwaukee Avenue, Northbrook, IL 60062
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (69)
Room & Suite (29)
Dining (16)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Chicago-Northbrook, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 5 hotels in Northbrook
Location
Cleanliness
Service
Value
Welcome to the multi-million dollar newly renovated Crowne Plaza Chicago Northbrook. All areas of the hotel have been updated from exterior, lobby, all 318 guest rooms, meeting spaces and Restaurant & Bar. The hotel is located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,984 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour business center, 24-hour self service Marketplace and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor seasonal pool and Tiki Bar. Visitors looking to experience the Chicago attractions such as Great America, Wheeling's famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel's location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Free shuttle or taxi services
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Outdoor dining area
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish
335Reviews2Q+A49Room tips
Traveller rating
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Tina Blankenheim wrote a review Mar 2022
1 contribution
I worked with Pamela to schedule a professional development day for our teachers. They accommodated all of our requests by ten. It was a pleasure to work with them. The lobby was very professional and beautifully remodeled. I look forward to more conferences there and will use this for my personal trips as well.
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Date of stay: March 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from David Ratzke, General Manager at Crowne Plaza Chicago-Northbrook, an IHG Hotel
Responded 6 Apr 2022
Thank you Tina! We are very happy to hear that you enjoyed your experience with us!
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SparkyLAFS wrote a review Mar 2022
Des Moines, Iowa82 contributions66 helpful votes
+1
We recently held our World Clown Convention at this hotel and everything was outstanding! We held our 2014 convention here as well and since that time it has been completely remodeled and is beautiful! Since then the hotel has changed ownership and it just keeps getting better. We were the 1st large group to host a convention there since COVID (2+ years). Everyone there was eager to serve us in every way from housekeeping, front desk, food servers, bar tenders and the Chef. The food was absolutely AMAZING! Our rooms were spacious and clean. For the most part our group was the only ones there that week and we enjoyed every part of our stay,. The shuttle will take you within a 3 mile radius for shopping or eating. The Chef has mastered the Chicago deep dish pizza! Worth the 35 minute wait, The hotel was very good to work with us about the challenges we faced with COVID and the mandates at the time in the region affected our attendance. The hotel management was very generous in their concessions to help make our convention a complete success!
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from David Ratzke, General Manager at Crowne Plaza Chicago-Northbrook, an IHG Hotel
Responded 6 Apr 2022
Thank you! We're so glad that your convention was a success! Come back and clown around anytime! :)
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Kimberly0 wrote a review Aug 2021
Barrington, Illinois95 contributions64 helpful votes
The hubby and I were in great need of a night away from the kiddos. WE chose Crowne Plaza mainly for the outdoor pool and good reviews. We were not disappointed. While the pool was crowded due to a large party and we were not able to get a lounger, it was still enjoyable. We were able to get an early check (1 or 2:00)in to go by the pool. The hotel is also great with giving late checkout when asked. Customer service was amazing (thanks Terri!). The tiki hut was a good addition, though the blender was broken so no frozen drinks by the pool for us. We had dinner at the Hilton next door- didn't seem like much else was walkable.
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Date of stay: July 2021
Location
Service
Sleep Quality
2 Helpful votes
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RRMIKE1 wrote a review May 2021
North Port, Florida47 contributions24 helpful votes
Totally remodeled and Beautiful. Rooms are all remodeled as well. Super clean, beautiful pool and Tiki hut bar outside, great bar and restaurant right in the hotel. Definitely will be the go to favorite whenever we are in town. Terri at the front desk is amazing, so nice and helpful. You can't do any better anywhere else.
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Date of stay: May 2021Trip type: Travelled with family
1 Helpful vote
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Response from Jason Hager, Owner at Crowne Plaza Chicago-Northbrook, an IHG Hotel
Responded 24 May 2021
Thank you so much for your great comments and your business! We appreciate you taking the time to share your feedback and we look forward to seeing you again very soon! Safe Travels!
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lakeviewdude wrote a review Jul 2020
Chicago, Illinois36 contributions33 helpful votes
This is an older property that currently is in the midst of a large renovation. We checked in for the weekend to enjoy the pool. We had one of the renovated rooms that was very nicely appointed. The courtyard pool was the highlight. It's an older heated pool with an 8 foot deep end and large enough to accommodate many people but the hotel was good about limiting people (I actually saw hotel staff counting pool guests which was a relief.) They also have a wristband system to keep outsiders from using the pool. The workers were all friendly and helpful. The tiki bar at the pool was not fully open yet because of COVID but there was a bar with beer and basic drinks. Overall, for the rate I paid (Less than 80 dollars a night.) This hotel met every expectation and I'm definitely headed back.
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Date of stay: July 2020
Value
Rooms
Service
Room Tip: they are currently only booking people into renovated rooms.
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Response from Jason Hager, Owner at Crowne Plaza Chicago-Northbrook, an IHG Hotel
Responded 14 Jul 2020
Thank you so much for your comments and feedback! We appreciate your business and look forward to seeing you again very soon
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K. Carlton wrote a review Jul 2020
Chicago, Illinois457 contributions231 helpful votes
+1
My husband and I stayed here for our recent anniversary weekend. We had a great experience but there were a few things that we noticed that could've been better. The hallway leading from door 6 always seemed to have trash. The elevators were very small and hot. The hallway on our floor was sweltering (6th floor). Can use a TV channel guide in the rooms and free breakfast. Other than that, the beds were amazingly comfortable. Loved the pool and patio area. They cleaned it often and made sure people were adhering to the "no glass" and social distancing rules. Everything felt clean and sanitized. The staff was very helpful when we needed more towels and the trash taken from our room. They didn't come inside our room but they removed it when we placed it outside the door. We got some great sleep too! Loved the lighting in the bathroom. All of the staff wore masks when around guests.
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Date of stay: July 2020
Location
Service
Sleep Quality
Room Tip: Get chairs at the pool early
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Response from Jason Hager, Owner at Crowne Plaza Chicago-Northbrook, an IHG Hotel
Responded 11 Jul 2020
Thank you so much for your comments and feedback! We appreciate you spending your anniversary weekend with us! Thank you for your review and for the feedback on your stay - we hope to see you again in the future!
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listener42 wrote a review Oct 2019
Dallas8 contributions2 helpful votes
I was very pleased with this hotel, in general. Everything was clean, the staff was nice, and the water pressure in the showers was AMAZING. Only two complaints, and they're minor: 1. The layout of the hotel is a little weird, so you could end up going to an elevator that doesn't go to your floor and there's no sign (that I saw) that warned you of this. 2. In some places, the hotel is showing its age -- especially in the bathroom in my room. A little spruce-up wouldn't hurt. I would stay here again.
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Date of stay: October 2019
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Response from Jhager45, General Manager at Crowne Plaza Chicago-Northbrook, an IHG Hotel
Responded 25 Oct 2019
Thank you very much for your comments - we appreciate your business and look forward to seeing you again in the future!
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DIVESD wrote a review Oct 2019
Presho, South Dakota2055 contributions218 helpful votes
We spent two nights at the Crowne Plaza as part of a reunion event. Check-in was fine until I tried to find the elevator. I asked the desk clerk and she said turn and go down the hall. I couldn't figure out which hallway to turn into. Then I came to the elevators for the meeting rooms which did not go up to my floor. I asked three times before I finally found the elevator. A map and more signage would certainly help this situation. Our room was nice and we had no complaints. We were disappointed there was no indoor pool or hot tub. The outdoor pool looked nice but we did not have nice weather. Considering how many months Illinois is cold, this doesn't seem like a very wise choice. The meeting room and food were very good for our dinner and dance. Breakfast was included with our room. Note this is not always the case. The breakfast buffet was very good with fresh fruits, scrambled eggs, bacon, etc. and we even had a waitier who brought us coffee and juice. I expected more from a Crowne Plaza. We would probably not choose to stay here again unless it was for a meeting.
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Date of stay: September 2019
Value
Cleanliness
Service
2 Helpful votes
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Response from Jhager45, General Manager at Crowne Plaza Chicago-Northbrook, an IHG Hotel
Responded 12 Oct 2019
Thank you for your feedback and your business - we appreciate your comments and do hope to see you again in the future.
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sugar333mama wrote a review Jul 2019
Indian Rocks Beach, Florida39 contributions15 helpful votes
This property is very dated all guest rooms are old with that old odor in their rooms and through the property. Property is renovating but only public area , not their guest rooms. So if you ask for an upgraded room - they don’t have one. If you are a member of some kind you will get their presidential suite but it doesn’t feel fancy at all. I am attaching few images from this suite. 1. An image of the lamp that is from 1800 design , lampshade is dusty, dirty and crooked. 2. The note pad- there are no notes on there from a previous guest but someone before me rested their drink on it and note pad is not new. 3. Sheets! They are so wrinkled like someone slept in them before me. Also their front desk people are not friendly at all, there is no uniform , people look like they were just home cleaning and then came to work. Not professional and at times rude. They do not greet or say thank you, isn’t this a hotels first impression -their front desk staff? You guys are located in American Hotels ( suppler) backyard why don’t you have extra toothbrushes at your front desk? They have them in stock today. Thanks!
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Date of stay: July 2019Trip type: Travelled as a couple
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Response from Jhager45, General Manager at Crowne Plaza Chicago-Northbrook, an IHG Hotel
Responded 29 Jul 2019
Thanks for taking the time to share your comments and feedback - we are renovating and are very excited about our changes! All of our guestrooms and public areas are changing. We apologize for the difficulties you experienced and appreciate you staying with us and sharing your feedback.
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Terry H wrote a review Jul 2019
Calgary265 contributions218 helpful votes
The good stuff: I am top tier with IHG so they gave me an upgrade - to the biggest suite I will ever stay in, even if I am the President one day! Two full bathrooms, a jacuzzi jetted tub, a four poster bed, a huge living room with a boardroom table, I could go on and on. To the staff: thank you for recognizing my status and for caring. I found the staff to be really friendly. The WiFi was pretty good. Easy, free parking. The gym was pretty good actually (although it's not signposted from reception). The outdoor pool looked really good, and there was a Tiki bar next to the pool but it wasn't open while I was there (in the heat of July). The indoor bar looked OK. The hotel is in a nice area, yet close to ORD. The AC unit was great; a low constant hum. The not so good stuff: they are about to refurbish the place according to a sign, and that's a good thing because it's a bit dated. The whole restaurant area felt desolate and lonely, so I didn't eat there and instead I ate at the Hilton's restaurant over the road. I will definitely stay again because it's an 18 minute drive from ORD airport, and there's no need to take the toll road (back roads will get you there).
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Date of stay: July 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
3 Helpful votes
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Response from Jhager45, General Manager at Crowne Plaza Chicago-Northbrook, an IHG Hotel
Responded 25 Jul 2019
Thank you so much for your great comments and feedback! We are excited you enjoyed your time with us and we are pleased to share that our lobby dining room and bar are all getting a complete renovation over the next few months - we are very excited! We look forward to seeing you again very soon!
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PRICE RANGE
$128 - $155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson northbrook, northbrook radisson, crowne plaza northbrook
LOCATION
United StatesIllinoisNorthbrook
NUMBER OF ROOMS
318
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Frequently Asked Questions about Crowne Plaza Chicago-Northbrook, an IHG Hotel
Which popular attractions are close to Crowne Plaza Chicago-Northbrook, an IHG Hotel?
Nearby attractions include River Trail Nature Center (0.5 km) and Rocky Vander's (1.1 km).
What are some of the property amenities at Crowne Plaza Chicago-Northbrook, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Chicago-Northbrook, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Chicago-Northbrook, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Chicago-Northbrook, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Chicago-Northbrook, an IHG Hotel?
Conveniently located restaurants include Monica's Mexican Restaurant, Allgauer's on the Riverfront, and Frank's Place.
Are there opportunities to exercise at Crowne Plaza Chicago-Northbrook, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Crowne Plaza Chicago-Northbrook, an IHG Hotel have an airport shuttle?
Yes, Crowne Plaza Chicago-Northbrook, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Chicago-Northbrook, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Chicago-Northbrook, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Chicago-Northbrook, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.