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Comfort Inn & Suites North Aurora - Naperville

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308 S Lincolnway Street, North Aurora, IL 60542-1706
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (8)
Room & Suite (20)
Dining (2)
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A note from Comfort Inn & Suites North Aurora - Naperville
Updated 02/06/20

About

#2 of 2 hotels in North Aurora
Location
Cleanliness
Service
Value
COMFORT INN & SUITES Get rested and ready for anything at the non-smoking Comfort Inn & Suites® hotel in North Aurora, IL near Chicago Premium Outlet Mall. Our North Aurora hotel is located off Interstate 88, offering convenience to attractions like: Paramount Theatre RiverEdge Park Hollywood Casino Aurora Waubonsee Community College Orchard Valley Golf Course Downtown Chicago, O’Hare International and Midway Airport are about 45 minutes away. Several businesses are located in the high-tech corridor off Interstate 88, including Toyota, Hyundai, Kraft, Nestle and Nissan. Free full breakfast Free WiFi Fitness center Indoor heated pool Free newspaper (Monday through Friday) Pause and enjoy relaxation in your guest room, which offers amenities like a hair dryer, coffee maker with in-room tea and coffee, microwave, refrigerator and desk with ergonomic chair. Behind every great day is a stay at the Comfort Inn & Suites. Whether you’re staying for leisure or business travel, North Aurora hotels like ours will give you everything you need to make your trip a success. Rested, set, go–book now!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
Parking
Wifi
Indoor pool
Breakfast available
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
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Special Offer:Stay 2 or more nights and get 20% off
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Hannah M wrote a review Jun 2022
1 contribution
I rarely write bad reviews but this one I had to write on. The “pet friendly” advertising is pretty off because this place has a very strict pet policy that you cannot at any time have your pet unattended. I am a travel nurse and travel with my cat. On top of paying 20 dollars a night to for my pet to be here, I then had to additionally pay to get my cat boarded at a local vet since I could not leave my cat in the room while I went to work. Overall this should be advertised because I ended up spending over 300 dollars to have a cat here. Will not stay again.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, General Manager at Comfort Inn & Suites North Aurora - Naperville
Responded 11 Jun 2022
Hi Whannahm, Thank you for your feedback which will promote practical policy changes and an improved experience for future guests. This review has been forwarded to the management for further investigation. We hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dherbst75 wrote a review May 2022
Saint Louis, Missouri46 contributions12 helpful votes
+1
Stayed here on business for 3 nights. It was okay, but I would not recommend it. The staff were very nice- front desk, breakfast attendant and housekeeping were very polite. The hotel was very quiet because only a handful of rooms were occupied while I was there. It appears that the carpeting in the hallways and my room was fairly new. Breakfast was very limited and room amenities were off branded and appeared to have been used, so I didn't touch them. The A/C worked fine. The bedding was GROSS. I didn't notice until my 3rd night, but the underside of the comforter was dirty and had dried cheese (??) on it. I took the comforter off the bed and threw it on the floor so that housekeeping would wash it. If you stay in room 308, check the bedding before turning in for the night. The hotel overall needs a refresh desperately- it looks like the furniture and fixtures haven't been touched in 20 years.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, General Manager at Comfort Inn & Suites North Aurora - Naperville
Responded 25 May 2022
Hi Dherbst, We do apologize for the discomfort you experienced with our comforter. We have raised this concern to our maintenance manager for immediate action. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeff S wrote a review Jan 2022
1 contribution
If in the area, I recommend this hotel. The check in was friendly, help with directions in the area, room was clean and fresh, breakfast ready the next morning. Smooth transaction and price was right.
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Date of stay: January 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, General Manager at Comfort Inn & Suites North Aurora - Naperville
Responded 29 Apr 2022
Hi Winter, Your five-star review means a lot to us! Thank you so much for your compliments and great review of our hotel! We take pride in our staff, cleanliness, and the quality of service that we can provide for our dear guests. We also appreciate your appreciation of our breakfast menu as we try our best to satisfy our guests as they stay with us. You’re always welcome to come back and we hope it will be just as enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DayTrip783401 wrote a review Aug 2021
20 contributions2 helpful votes
The hotel is aging but an adequate place for travelers in transit to spend a night. The room had a slight odor but I bought a candle at Walgreens that eliminated that problem. No major compliments or complaints.
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Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, General Manager at Comfort Inn & Suites North Aurora - Naperville
Responded 29 Apr 2022
Hi Daytrip, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are sorry that you smelled of unpleasant in your room. In the future please address immediately so that our staff will clean and disinfect to restore the clean smell of our room. We can't wait to show you how we continue to improve based on feedback like yours.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doug M wrote a review Jul 2021
Chesterfield, Missouri791 contributions112 helpful votes
I only needed a room for one night. The workers were very nice workers, and the hotel looked quite clean The room was well kept. My only downer was that the lounge chair in the room was old and stained. Seems like they've tried to keep everything updated, but either didn't yet get to or couldn't afford to replace the chairs.
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Date of stay: April 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, General Manager at Comfort Inn & Suites North Aurora - Naperville
Responded 29 Apr 2022
Hi Doug, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We also appreciate your feedback regarding the chair as this will help us to continue to improve upon the guest experience. We hope you're looking forward to your next stay as much as we are!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristopher Criner wrote a review Oct 2020
Tuscola, Illinois1 contribution
The floors had not been vacuumed or mopped. We were here for my wife’s work so had to bring the baby along with us. My daughter is crawling so we were constantly having to wipe her hands and feet as they were turning back from the floors. The toilet was covered In Irvine and the floor around it as well. Definitely has not been cleaned properly.
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Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, General Manager at Comfort Inn & Suites North Aurora - Naperville
Responded 29 Apr 2022
Hi Kristpher, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. We are sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. We do hope you'll return and let us show you a far better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bonnielt23 wrote a review Sep 2020
Chesapeake, Virginia190 contributions35 helpful votes
The check in lady was super friendly and helpful! The room kinda smelled, but we ran out and bought an air freshener. Of course, due to covid crap we didn't get a real breakfast - just nutri grain bars and pre packed muffins. The coffee, was pretty bad. When you pushed the button a black tar like drip came out first and then when you stopped pushing the button water came out. We made a run down to Dunkin Donuts for coffee. But overall, it was ok.
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Date of stay: September 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KMG wrote a review Feb 2020
1 contribution
When we woke up to make coffee in the room, we found a butter pack in the part of the coffee maker where you put in the water THIS IS COMPLETELY UNACCEPTABLE - it makes us wonder how thoroughly the rooms are actually cleaned. We mentioned this to the guy that checked us out and he did not even apologize or anything, all he said was "butter for like bread" again completely unacceptable. We also informed him that the people that were directly above us were extremely loud and had kids that ran back and forth and were jumping far into the latter part of the evening way past 9pm, people were out in the hallway yelling and screaming again, no apology or acknowledgement. We won't be staying here again, that's for sure.
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Date of stay: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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katlady050 wrote a review Sep 2019
Milwaukee, WI43 contributions9 helpful votes
I stayed at the Comfort Inn for a trip recently. Was pleasantly welcomed when I arrived. My room was ready- which was great. Clean room and comfortable! The am breakfast is lovely. The staff was outstanding- I really felt welcomed here.
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Date of stay: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nehal P, General Manager at Comfort Inn & Suites North Aurora - Naperville
Responded 4 Sep 2019
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. My staff and I thank you for taking time to leave us a great review. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Nehal Patel General Manager Comfort Inn and Suites 630.897.7695
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicole479 wrote a review May 2019
Illinois39 contributions15 helpful votes
Overall the room was clean. Room had been painted freshly,but the furnishings (tub, mattress, etc.) were old and in some need of updating. Towels had a funny smell to them. Didn't eat breakfast because we had to leave at 6:30 and breakfast started at 7:00 on the weekends. Lobby is really nicely updated and furnished.
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Date of stay: May 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nehal P, General Manager at Comfort Inn & Suites North Aurora - Naperville
Responded 30 May 2019
Dear Nicole, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Nehal Patel General Manager Comfort Inn and Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
$96 - $155 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Baymont Inn & Suites Chicago/Aurora
LOCATION
United StatesIllinoisNorth Aurora
NUMBER OF ROOMS
68
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Frequently Asked Questions about Comfort Inn & Suites North Aurora - Naperville
What are some of the property amenities at Comfort Inn & Suites North Aurora - Naperville?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn & Suites North Aurora - Naperville?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Comfort Inn & Suites North Aurora - Naperville?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites North Aurora - Naperville?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites North Aurora - Naperville?
Conveniently located restaurants include A&W Restaurant, Vietnam Gate, and Denny's.
Are there opportunities to exercise at Comfort Inn & Suites North Aurora - Naperville?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are there any historical sites close to Comfort Inn & Suites North Aurora - Naperville?
Many travellers enjoy visiting Cantigny Park (15.2 km), St. Charles History Museum and The Curious Fox Gift (13.4 km), and Warrenville Grove Park (13.0 km).
Is Comfort Inn & Suites North Aurora - Naperville accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.