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Fairfield Inn & Suites Chicago Naperville

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Traveller (8)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent44%
  • Very good35%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(31 reviews)
“waffles”(14 reviews)
“room was clean”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Chicago Naperville
Special Offer: Member Rates
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Offers from Fairfield Inn & Suites Chicago Naperville
Special Offer: Member Rates
Hotel packages
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
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Traveller rating
91
76
34
8
5
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LanguageEnglish
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91
76
34
8
5
Show reviews that mention
All reviewsfront deskwafflesroom was cleanwould stay here againhot breakfaststaff was friendlyconvenient locationbusiness centereasy accesschicago arearefrigeratorcerealthermostatsinkmattresscouchlinens
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1 - 5 of 214 reviews
Reviewed 9 May 2018 via mobile

Stayed at this property and truly enjoyed my stay, interacting with the staff which is amazing ..i don't want to forget to mention the new Manager Lily who was always available in the lobby ans always pleasant ans ready to assist me They have spacious...More

1  Thank GeneralManagerSMS
Reviewed 4 May 2018

Upon getting my keycard for our room from the front desk lady she simply pointed for me to "go down the hall" to take the stair up to the top room because the elevators are out of service till tomorrow!!! After a long plane trip...More

1  Thank TumorFree
Response from Liliana v, General Manager at Fairfield Inn & Suites Chicago NapervilleResponded 5 May 2018

Dear TumorFree, Thank you for taking the time to share your valuable feedback. I am the General Manager at the Fairfield Inn & Suites Chicago Naperville. It has come to my attention that the service you received during your recent stay did not meet your...More

Reviewed 3 January 2018

Staff was friendly. Room was fine. I hated the bathroom. Gymnastics to get in given the way the door was arranged with respect to the toilet bowl. I hate showers in narrow bathtubs. Not fond of bathrooms with the sink on the outside (I like...More

Thank aagourmet
Reviewed 28 December 2017

We stayed here for 8 nights over the Christmas 2017 holiday. I can't say enough about the staff being so pleasant and helpful. The room was clean and wonderful. The food was delicious. All in all a very special experience. Thankyou Fairfield. I highly recommend...More

Thank NomadRetta
Reviewed 13 December 2017

For the price: nice hotel, nice location- they even have a room with a hottub in it. I used my AAA discount and paid $80/night on a Sunday. The hot breakfast was alright, but it was free. I would definitely stay here again.

Thank victorw454
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 107 - US$ 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 107 - US$ 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (13)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Marinelle R
9 July 2017|
AnswerShow all 3 answers
Response from Robert P | Property representative |
Yes they are
1
Vote
Jennie R
28 December 2016|
AnswerShow all 4 answers
Response from FFISNaperville | Property representative |
Yes, about four miles away.
0
Votes
dbarner
24 September 2016|
AnswerShow all 2 answers
Response from Carrie L | Property representative |
The hotel has an indoor pool, but unfortunately doesn't have a hot tub. If you desire a hot tub; there are a few guest rooms that have hot tubs in them. If you need additional clarification please feel free to contact the... More
0
Votes
Room Tips
"I have no comment"
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"We enjoyed our room on the top floor!"
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"Stay somewhere else"
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"second floor or higher is more private..."
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