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Courtyard Chicago Naperville

163 reviews
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Traveller (17)
Room & Suite (9)
Dining (2)
Overview
  • Excellent56%
  • Very good34%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)Write a Review
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Show reviews that mention
All reviewscourtyard by marriottfront deskupdated courtyardcheck in was quick and easylots of great restaurantsnice courtyardrooms were very cleanbusiness tripthe entire hotelwithin walking distancethe location is perfectnice place to stayhotel lobbyhockey tournamentworking orderwould recommend this hotel to anyoneking room
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1 - 5 of 162 reviews
Reviewed 4 weeks ago

Stayed here with friends for a conference in Naperville. The facility was in great condition and the staff the could not have been better. The kitchen items were a bit too pricey in my opinion, but the quality was good. I do highly recommend this...More

Thank t0nylist0n
Response from Luci K, General Manager at Courtyard Chicago NapervilleResponded 4 weeks ago

t0nylist0n, Thank you very much for the awesome review. We're glad your stay was so enjoyable and we were able to provide all the services and amenities you needed. Our team is very passionate about service and truly goes above and beyond for every guest,...More

Reviewed 4 weeks ago via mobile

This is a great alternative to staying in the city (Chicago) and the location is perfect. There is "The Bistro" in the hotel but I was starving by the time I arrived and it wasn't open until 5PM. There are plenty of other restaurants within...More

Thank tcgibson07
Response from Luci K, General Manager at Courtyard Chicago NapervilleResponded 4 weeks ago

tcgibson07, Thank you for your loyalty to our hotels and for taking the time to post on our TripAdvisor page. I am pleased to hear you enjoy our location and the amenities around the hotel. I am very sorry to hear we were still working...More

Reviewed 4 weeks ago

I read the other reviews an the day I stayed there was horrible. I would never stay at this Sh_t hole ever again. When I checked in the lady at the front desk argued with me over the rate I was given. She upped my...More

1  Thank WisconsinBaderFan
Response from Luci K, Manager at Courtyard Chicago NapervilleResponded 4 weeks ago

WisconsinBadgerFan, Please accept my apologies that your experience with us was not a favorable one. I would like the opportunity to personally discuss your concerns in order to better understand our service failures from your point of view and to insure another customer does not...More

Reviewed 18 September 2017 via mobile

Price was reasonable. Paid for a room with a fold out bed so the hubby would have a couch to sit on. Nice distance from the track- 40 minutes. Staff extremely friendly. Didn't try the wifi. We don't usually stay in a hotel when we...More

Thank Michelle B
Response from Luci K, General Manager at Courtyard Chicago NapervilleResponded 25 September 2017

Michelle B, Our team is proud that we were able to, "Go the distance" for you while attending the race. I am excited to hear the hotel staff was extremely friendly and you got to enjoy a nice weekend getaway. Look forward to seeing you...More

Reviewed 12 July 2017 via mobile

We were in town for a family event, this hotel was easy to get to, the staff was very friendly, room and pool were very clean! Pool was also very warm. Very nice hotel and when in the area, we will visit again!More

2  Thank Jennifer L
Response from Luci K, General Manager at Courtyard Chicago NapervilleResponded 13 July 2017

Jennifer L, Thank you for your positive review! We are thrilled that you find our hotel to be accommodating, clean and hospitable. As part of the Marriott family we strive to make our hotel your home away from home. We do hope that you visit...More

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Traveller (17)
Room & Suite (9)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (35)
Bathroom (1)
Business Centre & Event Rooms (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 91 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 91 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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