Room was disgusting. The bathroom smelled of urine, light switches were sticky and there was a blood stain on the sheets. Should have read reviews on Expedia one week before my stay a customer had the same complaint. Find somewhere else to stay.
The room was clean and the beds were comfy. We were on the first floor which had me worried with noise but it was actually quiet. It was my husband and 2 of our friends. There were 3 pillows per bed and I wouldn’t have minded another pillow or blanket. But that’s really my fault for not calling the front desk and asking. The staff was super nice as well. The breakfast was a really nice spread from eggs to sausage to pasteries and breads cereal with coffee tea juice water. Great place!
This hotel has at least three skunks wandering around the front lawn. I talked with the front desk about it and they said they called animal control a week ago but nothing happened. I used marriotts bonvoy application to let Marriott know and they said no one at the hotel had ever heard of this issue and that the skunks were probably just passing through. Really? I saw them 3 consecutive nights? Apparently no one in the hotel’s management or at Marriott care about their customers getting sprayed by skunks. Don’t stay here.
I do a ton of Marriott hotels. I can not recommend this one... 1. Parking – there are 74 spots for75 rooms. That’s not horrible but a lot of those spots are shared with or taken by a massive TownPlace suites next door. If you arrive late, good luck finding a spot. I saw three vehicles pull in and drivers go to TownPlaces. There are no signs indicating that parking is for the Fairfield. 2. Sound - While the entrance is half a mile from interstate 88, the hotel itself backs right up to the interstate. I stayed in the middle of the hotel and I can hear every semi driving by. 3. It’s the little things like the obvious drywall seam running across the ceiling of my room… My king size bed that was fitted with a queen size top sheet. 4. Better places to stay. There is another Fairfield Inn and Courtyard by Marriott about a mile away, just off interstate 88 but much newer, with parking and they don’t back up to the interstate. They also have better restaurants nearby. The young lady at the front desk was very helpful. However, you can only do so much. …
Was accidentally double charged for my room. Over 6 phone calls I was told the accident would be resolved. The manager has yet to even call me back. I now have to get Marriott involved to get my money back. I would recommend not staying at this borderline fraudulent hotel.
We stayed here for one night. The employees were very nice and helpful. Our room was very clean and the bed was comfy. We enjoyed the pool and hot tub. Also the breakfast was fresh and hot. Close to alot of different places.
There was nothing bad or great about this property. Pretty standard check in, stay, breakfast, and check out. We did use the pool, which was chilly, and the hot tub. It was pretty quiet on a Wednesday night. Breakfast was standard. Waffles, oatmeal, sausage, eggs, etc. The property is very clean, so that was nice.
Made reservation 2 months ago, 12 rooms. Had confirmation number and e-mail of reservations. We arrived at 9:00 pm, 30 high school students and 6 adults. Told us they only had 5 rooms for us. Totally unacceptable. Did not even try to accommodate us. Would never recommend this hotel
This Fairfield Inn was better than expected relative to other locations of this Marriott sub-brand. Rooms were nice and clean. Breakfast was extensive and organized. Employees were very friendly. The indoor pool was open, but we didn't try it. Finding the hotel is a bit of a challenge as our GPS seemed to be leading us through parking lots of other hotels, but that's exactly what is necessary to get there. Once you get the hang of it, the location is convenient to Naperville, Aurora, and the Chicago metropolis. The neighboring Toll Road can be noisy (and expensive if you drive that way), but it never disturbed us. Plenty of restaurants, ,grocery stores, and anything you might need is nearby. Definitely check out the Naperville Riverwalk if you have a few extra hours.
Stayed at this property for business My stay was pleasant and without ant issues They have really good personnel and always willing to assist Definitely recommend Free breakfast was also enjoyable Fresh cantaloupe and freshly made waffles were good Free parking and no issues