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Fairfield Inn & Suites Chicago Naperville/Aurora

Traveller (34)
Room & Suite (25)
Videos (1)

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About

#11 of 18 hotels in Naperville
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Our hotel in Naperville, IL is located off of I-88 in the Chicago metro area. The hotel offers a convenient location and is minutes away from downtown Naperville. We are only 5 minutes away from the Chicago Premium Outlets and the Naperville Riverwalk. The Fairfield Inn & Suites Chicago Naperville/Aurora is an easy commute to downtown Chicago and the O'Hare Airport. Our hotel offers all the modern amenities to maintain your routine including free Wi-Fi and free breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Tennis court offsite
Kids stay free
Highchairs available
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Water park offsite
Business Centre with Internet Access
Baggage storage
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
110Reviews3Q+A17Room tips
Traveller rating
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Deborah S wrote a review Dec 2023
1 contribution
I was overcharged by $50 and front desk did not know how to fix the rate. My receipt was all messed up. Really gone downhill from a year ago. Not sure I would stay again. I expect the rate at reservation to be what is charged. Contesting it with my credit card company.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andrew B wrote a review Sept 2023
1 contribution
I stay here frequently and have never been disappointed the hotel and rooms are always clean and well kept up. I always arrive 4-5 hours early due to working nights and Jan at the front desk always makes sure there is a room available
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SS&JS wrote a review Sept 2023
2 contributions
Standard Fairfield Inn decor and room accommodations. The staff is what separates this location from others. Jan at the front desk was extremely helpful and friendly. I got in about 5 hours ahead of normal check-in and asked by chance if I could check in early. They were able to accommodate me in no time. This was very much appreciated.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Navigate02968391921 wrote a review Aug 2023
1 contribution
Our family reunion hotel accommodations were made that this location. I was advised that the breakfast was good, the rooms were clean, and the staff was pleasant. My family was even more impressed with the number of restaurants in the area. It was a great time and special thanks to Chrissy for making the reservation process easy!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Beth E wrote a review Jun 2023
Muscatine32 contributions5 helpful votes
This was close to the highway, across the street from where I was going the next day, the room was spacious, very clean and neat, and the bed was so comfortable. Breakfast the next morning was plentiful and filling.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: There are several places to stay in the immediate area - glad I chose this one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dustin B wrote a review Jan 2021
East Peoria, Illinois5 contributions
Room was disgusting. The bathroom smelled of urine, light switches were sticky and there was a blood stain on the sheets. Should have read reviews on Expedia one week before my stay a customer had the same complaint. Find somewhere else to stay.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel E, General Manager at Fairfield Inn & Suites Chicago Naperville/Aurora
Responded 7 Jan 2021
Dear marley4x4, Thank you for choosing to stay at the Fairfield Inn & Suites Chicago Naperville/Aurora and providing your feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar issues from occurring in the future. We appreciate you choosing to stay with us during these unusual times. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephanie M wrote a review Oct 2019
10 contributions4 helpful votes
The room was clean and the beds were comfy. We were on the first floor which had me worried with noise but it was actually quiet. It was my husband and 2 of our friends. There were 3 pillows per bed and I wouldn’t have minded another pillow or blanket. But that’s really my fault for not calling the front desk and asking. The staff was super nice as well. The breakfast was a really nice spread from eggs to sausage to pasteries and breads cereal with coffee tea juice water. Great place!
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Scenic47736 wrote a review Jul 2019
1 contribution
This hotel has at least three skunks wandering around the front lawn. I talked with the front desk about it and they said they called animal control a week ago but nothing happened. I used marriotts bonvoy application to let Marriott know and they said no one at the hotel had ever heard of this issue and that the skunks were probably just passing through. Really? I saw them 3 consecutive nights? Apparently no one in the hotel’s management or at Marriott care about their customers getting sprayed by skunks. Don’t stay here.
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NapervilleFFS_GM, General Manager at Fairfield Inn & Suites Chicago Naperville/Aurora
Responded 14 Jul 2019
Dear Scenic47736, First I would like to apologize for your experience, however I believe you might have our location confused with another property as your description of our location does not match our hotel. There are two Marriott Fairfield Inns in the Naperville area, and it is quite possible you have us confused with the other location. For example, our location does not have a front lawn, it is simply a concrete parking lot. Additionally, we have followed up with our entire staff and no one has been informed of any skunks in the area. Of course we apologize for any confusion, as we always take our guest concerns very seriously. Please feel to reach out to us directly and we would be happy to further discuss this matter if need be. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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myemail4133 wrote a review May 2019
Springfield, Illinois15 contributions1 helpful vote
I do a ton of Marriott hotels. I can not recommend this one... 1. Parking – there are 74 spots for75 rooms. That’s not horrible but a lot of those spots are shared with or taken by a massive TownPlace suites next door. If you arrive late, good luck finding a spot. I saw three vehicles pull in and drivers go to TownPlaces. There are no signs indicating that parking is for the Fairfield. 2. Sound - While the entrance is half a mile from interstate 88, the hotel itself backs right up to the interstate. I stayed in the middle of the hotel and I can hear every semi driving by. 3. It’s the little things like the obvious drywall seam running across the ceiling of my room… My king size bed that was fitted with a queen size top sheet. 4. Better places to stay. There is another Fairfield Inn and Courtyard by Marriott about a mile away, just off interstate 88 but much newer, with parking and they don’t back up to the interstate. They also have better restaurants nearby. The young lady at the front desk was very helpful. However, you can only do so much.
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Date of stay: May 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NapervilleFFS_GM, General Manager at Fairfield Inn & Suites Chicago Naperville/Aurora
Responded 21 May 2019
Thank you for taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention and we will share your message with our team in order to improve in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Spencer K wrote a review May 2019
Chicago, Illinois1 contribution
Was accidentally double charged for my room. Over 6 phone calls I was told the accident would be resolved. The manager has yet to even call me back. I now have to get Marriott involved to get my money back. I would recommend not staying at this borderline fraudulent hotel.
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Date of stay: April 2019
Value
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NapervilleFFS_GM, General Manager at Fairfield Inn & Suites Chicago Naperville/Aurora
Responded 19 May 2019
Thank you for taking the time to provide your honest feedback. We sincerely apologize the inconvenience that this situation has caused. Your refund was processed, as promised on Monday May 13th, 2019. We understand your concerns regarding the double charge, however credit card security is one of our top priorities, and you can be assured that no fraudulent charges were charged to your credit card. Unfortunately your contact information was unavailable to us, however the refund was processed as soon as it was brought to our attention. Again, we sincerely apologize for the inconvenience. Please do not hesitate to contact the hotel with any further questions or concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹9,112 - ₹12,958 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn & suites naperville hotel naperville, fairfield inn and suites naperville, fairfield inn naperville, fairfield naperville, naperville fairfield inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Naperville
LOCATION
United StatesIllinoisDuPage CountyNaperville
NUMBER OF ROOMS
62
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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FAIRFIELD INN & SUITES CHICAGO NAPERVILLE/AURORA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Fairfield Inn & Suites Chicago Naperville/Aurora
Which popular attractions are close to Fairfield Inn & Suites Chicago Naperville/Aurora?
Nearby attractions include Topgolf (0.6 km), WhirlyBall (0.6 km), and Iskcon Naperville Temple (1.0 km).
What are some of the property amenities at Fairfield Inn & Suites Chicago Naperville/Aurora?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Fairfield Inn & Suites Chicago Naperville/Aurora?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Chicago Naperville/Aurora?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Fairfield Inn & Suites Chicago Naperville/Aurora?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Chicago Naperville/Aurora?
Conveniently located restaurants include CityGate Grille, Lavazza Naperville, and Cracker Barrel.
Are there opportunities to exercise at Fairfield Inn & Suites Chicago Naperville/Aurora?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Chicago Naperville/Aurora?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Fairfield Inn & Suites Chicago Naperville/Aurora?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Fairfield Inn & Suites Chicago Naperville/Aurora?
Many travellers enjoy visiting Cantigny (7.2 km) and Warrenville Grove Park (3.5 km).
Is Fairfield Inn & Suites Chicago Naperville/Aurora accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.