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Hotel Arista at CityGate Centre

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Hotel Arista at CityGate Centre
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387 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Arista at CityGate Centre
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Showing 384: English reviews
Chicago, Illinois
Reviewed 28 May 2015

Stayed here one night in May to surprise my husband for his 40th birthday. Online, I saw a "Bed & Breakfast Package", so I called to inquire about it. Was told it included breakfast in the restaurant or via room service. After giving it some thought, I called back to book the package and was told I would receive a...

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2Thank kkic04
Lenexa, Kansas
Reviewed 26 May 2015

I loved every part of my stay here. From complimentary champagne when I checked in, very attentive reception desk, awesome room, super comfy bed, oatmeal soap, tv screen in the lower third / middle of the bathroom mirror (have NEVER seen that....wayyyy cool), great bathroom lighting, huge fitness center with head phone jacks on each piece of equipment, complimentary fruit...

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1Thank Sherry O
Philadelphia, Pennsylvania
Reviewed 6 May 2015

Being on the road as much as I am (150+ days a year), it's the LITTLE THINGS that matter. Here are the little things that I LOVED about the Hotel Arista: The front desk staff were authentically friendly (not friendly-because-I-have-to-be-friendly, but she actually gave a crap about what I needed); they had PLUMS in the fruit bowl at the check...

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1Thank Monique H
HotelArista1, General Manager at Hotel Arista at CityGate Centre, responded to this review

Good afternoon Ms. Monique H, On behalf of the team I would like to thank you for this incredible review and hope to welcome you back to your home away from home when you are next in Chicago.

Chicago, Illinois
Reviewed 5 May 2015

My husband and I stayed here for 2 nights in an effort to celebrate our anniversary. Sleeping on the floor would have been more comfortable than that bed. We both were tossing and turning both nights trying to get comfortable; we couldn't. And we both woke up with extreme back pain each morning. I travel a lot for work and...

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2Thank Lauren E
HotelArista1, General Manager at Hotel Arista at CityGate Centre, responded to this review

Good morning Lauren E and thank you for your review. We respect and appreciate all our guests and reviewers so it is with regret that I read that the comfort of our beds was not up to your standard and for this I apologize most sincerely. In our 253 reviews and 53 room tips offered by previous guests your is...

Reviewed 19 April 2015 via mobile

The front desk staff is amazing! I loved their willingness to do whatever it took to make you happy. I didn't ask for a miracle or for them to switch my room, I could just tell that they were very attentive to details. I enjoyed my stay. Nice lobby with a couple of restaurant options. The rooms were nice and...

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1Thank FDSJR1975
Greater London, United Kingdom
Reviewed 18 April 2015

I've stayed here on probably a dozen occasions - both on business and leisure. The hotel is of high quality - large rooms, well designed - comfortable. The only thing you need to remember is the cost of breakfast (which has never been included in my experience). The complex is owned (?) by Calamos Investments and I sense it's almost...

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1Thank Nigel B
Saint Louis, Missouri
Reviewed 16 April 2015 via mobile

First time in the hotel. Very impressed by the high quality of service and attention. From the doorman to the front desk staff, everyone was attentive and cordial. Very clean and modern facilities. Excellent room. Highly recommended. Already plan to return.

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1Thank Maiglesias
Sheboygan, Wisconsin
Reviewed 28 March 2015

The main reason I am dinging this hotel a few stars (circles) is because of something that is PARTIALLY my fault. I unfortunately left my jewelry in the safe in the room. Nothing super expensive like a huge diamond ring, but several sentimental things, including my mother's string of pearls, a silver bracelet given to me by my father, and...

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3Thank Blueweimer
Toledo, Ohio
Reviewed 24 March 2015

I visited this hotel for a business meeting. It is fairly unassuming on the outside, but very nice inside. The lobby, bar and common areas had beautiful decor and friendly service. The guestroom was REALLY nice. I was actually disappointed that I didn't get to spend more time in it. Some of the unique characteristics were in the bathroom. There...

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1Thank Joy67117
Reviewed 21 March 2015

This has to be one of the most beautiful hotels. Outside of Chicago very easy to get to the subway. Service was phenomenal and close parking to the hotel. Nice little bar in the hotel with excellent bar tender and the bathroom was like royalty. Nice bathtub separate from the shower, glass shower and TV'so in mirrors. Loved it

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1Thank Kaye1977

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center and two signature restaurants including SugarToad and CityGate Grille. ... more   less 

Additional Information about Hotel Arista at CityGate Centre

Address: 2139 CityGate Lane, Naperville, IL 60563
Region: United States > Illinois > Naperville
Price Range: ₹ 10,915 - ₹ 15,076 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
Reservation Options:
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Hotel Style:
#1 Family Hotel in Naperville
#1 Romantic Hotel in Naperville
#1 Business Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Arista at CityGate Centre staff and other travellers.
3 questions
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Indianapolis, United States
over a year ago
Scotch Plains, New Jersey

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Questions? Get answers from Hotel Arista at CityGate Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider the Deluxe Corner King room”
 of 5 bubbles PrincessDebAnn, 3 Jan 2017 | Read review
“Corner suite is large with great views and high ceilings”
 of 5 bubbles BarbP36, 15 Nov 2016 | Read review
“Everyone in our party were very happy with their rooms.”
 of 5 bubbles pwcreations, 12 Sep 2016 | Read review
“Our room on the 12th floor was great!”
 of 5 bubbles grimesmag, 18 Aug 2016 | Read review
“11th floor has amazing views”
 of 5 bubbles tsimeone01, 25 Jul 2016 | Read review
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