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Hotel Arista at CityGate Centre

TripAdvisorUS$ 183*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 199*
US$ 183*
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US$ 199*
US$ 199*
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Hotel Arista at CityGate Centre
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412 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Elmwood Park, Illinois
Reviewed 2 days ago NEW

My husband and I decided to take a quick get away last weekend. We booked a room at Hotel Arista for 2 nights. We have never been there so we had no idea what to expect. Everything was excellent! It was so much better than staying downtown. Everyone was so polite and went out of their way to make sure...

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Helpful?
Thank MamaGina2017
Chicago, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 25 March 2017

Beautiful hotel in a lovely area. The food was out of this world...from appetizers to salad to chicken to chef preparing pasta dishes for individual guests. The service was outstanding! I'd go back in a heartbeat!

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Helpful?
Thank lindakane
About Hotel's Favourite Review
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear lindakane Thank you for posting such an amazing review! I am so glad to hear you enjoyed the food and the hotel. We look forward to hopefully welcoming you again soon!

Aurora, Illinois, United States
Reviewed 2 days ago NEW

This hotel is so beautiful. The staff is very friendly and nice. Our room was very cozy. There were rose petals on the floor and on the bed in a shape of a heart. How cute!!! We plan on staying there again. Next time I would like to go to the pool and spa.

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Helpful?
Thank Andrea G
Irvine, California
Reviewed 6 days ago NEW

I stay at this hotel 6-8 times a year for business. The staff is friendly, professional & always helpful. The rooms are super clean, quiet & I love the TV in the bathroom mirror. If I've ever experienced an issue, they are very quick to respond. This is THE hotel to stay at if you ever get stranded in a...

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Thank CyndiT707
Reviewed 1 week ago via mobile

The Hotel Arista provides an upscale hotel experience for a very reasonable cost. Rooms are extraordinarily well appointed. They are clean and comfortable. The staff is always pleasant and very accommodating. The only downside is this is NOT a chain hotel so I am not able to enjoy the Hotel Arista experience in all the cities where I travel. Don't...

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Helpful?
Thank Kimberly B
Reviewed 2 weeks ago

The staff is very friendly and eager to help. Additionally, the quality of the facility is top-notch. The room was very clean and quiet. The front desk people were extremely kind and helpful (thanks Chantal) and all of the staff were excellent.

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Helpful?
Thank Victor S
Chicago, IL
Reviewed 2 weeks ago via mobile

Well, as good as you can find in Naperville. The decor and rooms could use a refresh, everything is looking dated. I wish they told me about the spa when I checked-in, I might have checked it out during our brief stay.

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Helpful?
Thank lovetheluxe
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear lovetheluxe Thank you for posting a review regarding your recent stay with us. We appreciate the feedback. We would never be able to make improvements without our guests and hopefully upon your next visit we will have made some improvements. We hope you will decide to stay with us again when you are in the Naperville area.

London, UK
Reviewed 3 weeks ago

On a flying visit, just spent 1 night here. Key things mostly great - quick and friendly check-in, nice and spacious rooms, in room décor nice, bed very comfortable and generally very well maintained. Breakfast service was slow, and I might consider adjoining café (I think Starbucks) if I stayed again instead. But that was only negative. I chose the...

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Helpful?
Thank LuckyLooch
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear LuckyLooch Thank you for posting a review regarding your recent stay with us. I have passed this on to our Food and Beverage Director. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

Fairfax, Virginia
Reviewed 3 weeks ago

Rooms large and well appointed; separate tub and shower in bathroom; thick towels and nice bathrobes. No coffee maker in room. Golfers will like that a 3 level driving range is very close by--you can see it from the front entrance.

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Helpful?
Thank Fred K
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Fred K, Thank you for posting a recent review regarding your stay with us. We are thrilled to hear you enjoyed your stay and hope you will decide to stay with us again in the future. I appreciate you letting us know regarding the coffee maker. All of our guest rooms should have one and we are looking into...

Cincinnati, Ohio
Reviewed 3 weeks ago

This hotel is lovely. Rooms are very "high-end" and new feeling. The staff was friendly but slightly odd as there were 2 people at the check-in desk and only 1 could check folks in. The hotel is in the middle of several corporate buildings and there is a pub within walking distance but you are a good 15+ minutes from...

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Helpful?
Thank Cobo418
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Cobo418 Thank you for posting a review regarding your recent stay. I am so thrilled to hear you enjoyed yourself and look forward to welcoming you back soon. Thank you for informing us of your experience and we hope to take your feedback and use it to better ourselves for your next stay.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center, salon, spa and three restaurants including SugarToad, Tap In and CityGate Grille. ... more   less 

Additional Information about Hotel Arista at CityGate Centre

Address: 2139 City Gate Ln, Naperville, IL 60563-3081
Region: United States > Illinois > Naperville
Price Range: ₹ 11,175 - ₹ 14,986 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Expedia, Preferred Hotels, Hotels.com, Travelocity, Hotwire, Orbitz, Priceline, Ctrip TA, Cancelon, getaroom.com and TripOnline SA so you can book your Hotel Arista at CityGate Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Naperville
#1 Business Hotel in Naperville
#1 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Arista at CityGate Centre staff and other travellers.
4 questions
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Indianapolis, United States
over a year ago
Plantation, Florida, United States
Scotch Plains, New Jersey

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Questions? Get answers from Hotel Arista at CityGate Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I just booked a king bedded room and got the room we were assigned at check in. We were very happy with it!!”
MamaGina2017, 22 May 2017 | Read review
“Corner Suite”
andreagK8915AX, 22 May 2017 | Read review
“I have stayed here multiple times and it is impossible to choose a bad room.”
M4018FLvictors, 10 May 2017 | Read review
“One side definitely has the best views. My view was of the rooftop below.”
TandLseeingtheworld, 11 Mar 2017 | Read review
“Ask for Xavier!”
374markoz, 6 Mar 2017 | Read review
5 of 5
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US$ 183* /night
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Prices are for 1 room, 2 adults
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