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Country Inn & Suites By Carlson, Chicago O'Hare Northwest

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470 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Chicago O'Hare Northwest
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Showing 451: English reviews
Hermantown, Minnesota
Reviewed 13 June 2016

Poor stuttle service. Called 3 times, waited almost 1 1/2 hours to come. They ran out of Some food at breakfast. Ordered roll away bed. Got there and they didn't have any. Kid slept on floor. Internet very slow or dead...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
7Thank randallw212
CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services with our shuttle service and internet speed. We hope for another opportunity to exceed your expectations.

Delta CO
Reviewed 9 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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4Thank 665sharib
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Ocean View, New Jersey
Reviewed 8 June 2016

Let me say up front that I am a club Carlson member and I was able to stay at this Inn using my points for four nights not spending a penny so from that aspect this was an exceptional added feature to my visit in Chicago. The girl during check in did offer me an upgrade to a suite because...

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4Thank ghennie
Rochester, NY
Reviewed 7 June 2016

We have stayed in this hotel 15 or 16 times in the last 5 years. This year we stayed in it 3 nights before a trip and 1 night after. I have rated it "good"; now I rate it "average". It is in need of refurbishment. The rugs are old and therefore look dirty. Room decor and furniture are old...

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Helpful?
4Thank rudolph38
Charlotte, North Carolina
Reviewed 6 June 2016 via mobile

This hotel is Clean, comfortable, and has very friendly and helpful staff. It Could use a little updating in some areas, so that's why I gave 4 instead of 5 stars. I would easily stay here again. Workout room has an elyptical and a treadmill. Enjoyed our stay!

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Thank Holly L
Marquette, Michigan
Reviewed 5 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank bethf934
Reviewed 31 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Tom D
Elm Grove, Wisconsin
Reviewed 31 May 2016

Kudos to our young lady at check in. She was so accommodating and made you feel right at home She went out of her way to get us a map for the nearest Starbucks for our morning cup of Java. The room was clean and comfortable and I would recommend this location to anyone. My apologies for not remembering the...

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Thank dbeaum1222
Saginaw, Michigan
Reviewed 27 May 2016

Road construction is bad, service is mediocre, breakfast is cold or non existent on buffet, room requested was Ok but not handicapped as one would expect. Needless to say my handicapped spouse had to wash in sink basin. Ramp area near handicapped parking had loose bricks and missing bricks on walkway so watch your step....

Review collected in partnership with Country Inns & Suites By Carlson
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4Thank MICHIGAN12-MIKE
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Thank you for taking time to write your review. We apologize for the disappointments you experienced during your stay in regards to the condition of our hotel as well as the breakfast. Usually this is not the standard of our service and we always strive to accommodate our guests in the most effective manner. We have noted your concerns and...

Blaine, United States
Reviewed 26 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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4Thank Michael M
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Chicago O'Hare Northwest

Address: 2200 South Elmhurst Street, Mount Prospect, IL 60056-5804
Region: United States > Illinois > Mount Prospect
Price Range: ₹ 6,483 - ₹ 9,335 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chicago O'Hare Northwest 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
Country Inn And Suites Chicago o`Hare Nw
Country Inn Mount Prospect
Mount Prospect Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chicago O'Hare Northwest staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Chicago O'Hare Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just have a look at the entrance lights. If there are still cobwebs make your own decision what to do ..”
ChristosAnesti, 23 Apr 2017 | Read review
“Find a different hote.”
Wallywoman1950, 16 Jan 2017 | Read review
“Do not go to this hotel. It is not fit for guest.”
ecommerce1843, 22 Jul 2016 | Read review
“maybe request the top floor”
KathyE648, 10 Jul 2016 | Read review
“Very welcoming”
sylvial439, 8 Jul 2016 | Read review
5 of 5