Red Roof Inn Morton Grove
9424 Waukegan Rd, Morton Grove, IL 60053-1352
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 03/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Red Roof Inn Morton Grove
Updated 03/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 2 hotels in Morton Grove
Location
Cleanliness
Service
Value
Red Roof Inn Morton Grove is one of the best budget hotels in Morton Grove, IL that is right off of IL-58 with easy access to I-94. We are also close to Golf Mill Shopping Center, Westfield Old Orchard, Fashion Outlets of Chicago, CMX Cinebistro Old Orchard, Rosemont Convention Bureau, McCormick Place, Northwestern University, Loyola University Chicago, Chicago O’Hare International Airport, Advocate Lutheran General Hospital and the U.S. Army Recruiting Office. We offer our guests free Wi-Fi, free grab & go breakfast, and an onsite fitness facility as well as a microwave and mini-refrigerator in every room. Red Roof Inn Morton Grove is a pet-friendly hotel. Must be 21 years or older to check-in, 18 years or older with valid military ID.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
Parking
Wifi
Complimentary Instant Coffee
Complimentary tea
Vending machine
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
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292Reviews1Q+A41Room tips
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We made reservations for 2 rooms through a central booking number for Red Roof Inns. Upon arrival, the manager was rather curt and told us that one of the rooms was "booked differently" and charged $79.80 for the second room. My credit card was charged $126.50 for each room, plus that $79.80. When I called the central number, I was told to call the motel directly for all billing issues. The manager there told me there was no record of the confirmation numbers. So, essentially, I paid $166.40 for each room. They were clean enough but smelled musty --- certainly not up to standards for the price I paid.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Make sure your bring your printed reservation paperwork.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Red Roof, Guest Services / Front Office at Red Roof Inn Morton Grove
Responded 22 Jun 2022
Dear Mike, Thank you for your positive comments. I have looked into your reservation and as discussed at check-in, since there was an issue, I had offered a discounted rate. Yes, you eneded up paying more for the reservation but it was less than what you would have paid if booked in advance. GM
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We stayed for only one night (thank heaven). We couldn't regulate heat at all. Felt like a sauna in there. Even turning it off did nothing. Called front desk and he said to pull the plug. In winter???? Dirty floor and dresser drawers. Lamp and bathroom vanity had burnt out light bulbs. Drain lever in sink was broke, so we had to hold up the stopper to drain water. Took a 5 minute shower and ran out of hot water. Towels and washcloths were paper thin. We stay in Morton Grove often because we have relatives there. Will not use this hotel again. Definitely not worth the $83 we paid.
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Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Red Roof, Guest Services / Front Office at Red Roof Inn Morton Grove
Responded 18 Feb 2022
Dear Carla, As per my reply to your other revies for the same stay, I do sincerely apologize for your less than satisfactory stay. Your detailed feedback is valuable to us and rest assured all the issues were addressed. -GM
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From the start we should have known it was gonna be bad...we went to check in...the lady working was so rude the way she spoke to us. My fiancé had the reservation under his name and i was goin to pay..she got upset cause we didn’t know the reservation had to be under the same person paying... We got the king room w/spa tub... Ok for the price we expected it to not be the ritz but gee.... First thing i do is go to the restroom as i had to pee...ok sorry guess i can’t do that as there was NO toilet paper...i looked around the hotel room and found NONE except the “roll” that was in the bathroom,it was literally to the cardboard end. I keep looking and notice there is only 1 full sz shower towel...the rest are small hand towels(we got the room with the spa tub, why only 1 full sz towel?!) My fiancé goes to the front desk to ask for toilet paper and towels...the lady at the desk keeps telling him there are toilet paper and towels in our room rudely and keeps insisting there are already toilet paper and towels!! She even asks him(in a rude tone) did you check?!! Obviously we checked before walking to the front desk!!! But beyond that, it’s your job to assist us! If we need an extra towel or TP its your job to provide it! But the fact is it wasn’t even there to begin with!! As my fiancé is dealing with trying to get what we need, im looking around the room... there’s dirt and dust all over the floors, previous people who rented had flower pedals i guess cause there was those left on the floor in various spots... Alot of holes in the walls that had been patched up but not properly or even painted the same color!! Literally threw spackle on it and called it a day! There was even a hole covered with a piece of wood!! Like 2 screws and wood!! Tv worked but channels all wrong according to their tv guide list..whatever we didn’t watch it anyways... Hot tub mirrors had hand prints all over... the hot tub was half broken..the drain was constantly draining even while in use!! The part that holds the drain was falling off..literally the screws where so unloose!! There are no hand rails and no grip in the tub,the steps are large and tile!! Im 100% sure the whole in the wall that had the wood covering it was from someone slipping and falling out of the spa tub cause i almost did(in the same spot!! Right next to the mirrors but directly arms length from the tub steps!) but luckily my fiancé was there to help me out. If you’re wondering...no we didn’t get an extra towels and he had to argue more just to get us a roll of TP. She said she will “make a note” about the towel! Umm wtf does that mean?! Do you not have any towels?! Yeah..we never got another towel so when drying off one of us had to use hand towels!! Tryin to make the best of our stay we decided to watch a show on our ipad..we go sit on the bed and the sheets have stains..the pillows are not comfortable and its a hard wood head rest with 4 cheap pillows leaned against..it was so uncomfortable ..at tgat point we’ve had it and decided to leave! Not even 4 hrs after checking in and we just couldn’t make the best of it anymore! We choose this place cause it was close to our home and wanted a little vacation..we had a “spa day” planned,went out got a little massage and wanted to end it in a hotel and relax... well the last part didn’t get to happen. As we checked out, all the lady asked was” oh you’re leaving? So i can check you out then?!” My fiancé said yes and we left. She didn’t even mention the towels,tp or if we needed any assistance or anything. Never ever ever ever will i rent from this company again.. $107 down the drain,literally!!…
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from KELLY SHAH, General Manager at Red Roof Inn Morton Grove
Responded 3 Mar 2021
Hello , The staff and I read your comments about your stay ,we strive to provide guests with all the comforts of home, so I am disappointed to hear about your comments. your comments were reviewed by the staff, and we will make sure your experience is not repeated. I really appreciate you bringing this to our attention, please do not hesitate to contact me directly, at i0937@redroof.com with additional comments or question .we hope that you will give us the opportunity to provide you with better stay next time you are in area.
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I enjoyed the hotel a lot. It’s very clean and I was very comfortable. It rooms smelled great. I will definitely come back here whenever I travel. Thank you sandy for your warm welcoming and thanks to kelly as well. Great management.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from redroofinn937, Front Office Manager at Red Roof Inn Morton Grove
Responded 15 Mar 2020
Thank you for staying with us at Red Roof Inn ,Morton Grove. We appreciate your response.we will share this with our staff team.Hope to see you again.
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The room was nice and clean. We stayed for four days and the room was cleaned daily. The hot tub was amazing! Kelly and Sandy made sure our stay was amazing and that we hat EVERYTHING we needed. I'll definitely be back!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from redroofinn937, Front Office Manager at Red Roof Inn Morton Grove
Responded 11 Mar 2020
Thank you for staying with us at Red Roof Inn,Morton Grove . We do appreciate your response. we will share this with our team staff. It will be our pleasure to see you soon again .
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I visited Chicago on the 2/6 -2/7. I stayed at this hotel everything was amazing the room was clean and gave me nothing to complain about. I enjoyed the hospitality of the staff. Kelly checked me in with a huge welcoming attitude and I met sandy who was also genuine and caring. Highly recommend visiting this hotel they are an amazing team with an amazing hotel. I will definitely visit again soon.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from redroofinn937, Front Office Manager at Red Roof Inn Morton Grove
Responded 13 Feb 2020
Hello , Thank you for taking time from your busy schedule to response.we do appreciate your response and staying with us at RED ROOF INN Morton Grove. Hope to see you again whenever you visit Chicago again. Thanks
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I’ve enjoyed my visit at the Red Roof Inn Morton Grove. The room is very comfortable and clean. The entire staff has been very polite, courteous, and professional. I would like to give Cle and Sandy a special thank you for helping to make my stay enjoyable. I’ve really enjoyed my time here.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from redroofinn937, Front Office Manager at Red Roof Inn Morton Grove
Responded 29 Jan 2020
Thank you for your response and staying with us.we do appreciate your feedback. Hope to see you again.
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My room was clean and comfortable. I have no complaints about the room. The breakfast was skimpy but that is not a problem. Most people don't come for the breakfast. Not a lot of food options close by. All in all, if you want a clean, comfortable nights sleep for $100 or less, consider this place.
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Date of stay: November 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from redroofinn937, Front Office Manager at Red Roof Inn Morton Grove
Responded 14 Nov 2019
Thank you for your response and staying with us,It was a great pleasure to have you here at our hotel. Hope to see you again.
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The room was fine, but some guests were not very quiet which made for an unpleasant night It was clean, the front desk persons were always friendly and helpful We would have preferred to stay closer to downtown, but pricing here was what we needed If you don't get to the continental breakfast early there is not much for selection
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Date of stay: October 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from redroofinn937, Front Office Manager at Red Roof Inn Morton Grove
Responded 8 Nov 2019
Thank you for your response .and staying with us. we will work hard on your matter to improve it.
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This hotel has comfortable, nicely equipped rooms with Wifi, a refrig, microwave, coffee maker. Staff are friendly, breakfast is good. The location works for us without a car due to access to several buses, and the Metrarail train to the Loop. There are several cafes nearby - Thai, Chinese, Dunkin Donuts, and the vast food buffets at Marianos Market. We'd recommend this place.
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Date of stay: October 2019
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from redroofinn937, Front Office Manager at Red Roof Inn Morton Grove
Responded 26 Oct 2019
Thank you for your response and staying with us. we will try to work hard to give our guest the best in future. Hope to see you again.
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PRICE RANGE
$71 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western morton grove hotel morton grove, morton grove best western
FORMERLY KNOWN AS
Best Western Morton Grove Inn
LOCATION
United StatesIllinoisMorton Grove
NUMBER OF ROOMS
53
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Claim Your Listing Frequently Asked Questions about Red Roof Inn Morton Grove
Which popular attractions are close to Red Roof Inn Morton Grove?
Nearby attractions include Adelia's Closet (0.4 km).
What are some of the property amenities at Red Roof Inn Morton Grove?
Some of the more popular amenities offered include free breakfast, a fitness centre, and free parking.
Which room amenities are available at Red Roof Inn Morton Grove?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Red Roof Inn Morton Grove?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Red Roof Inn Morton Grove?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn Morton Grove?
Conveniently located restaurants include Palace Cantonese Restaurant, Las Fuentes, and Mariano's.
Are there opportunities to exercise at Red Roof Inn Morton Grove?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Red Roof Inn Morton Grove?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Red Roof Inn Morton Grove?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Red Roof Inn Morton Grove?
Many travellers enjoy visiting Anita Willets Burnham Log House (6.8 km).
Is Red Roof Inn Morton Grove accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.