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Comfort Suites Mattoon

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Traveller (20)
Room & Suite (21)
Dining (17)
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Overview
  • Excellent70%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible5%
Travellers talk about
“stayed here”(11 reviews)
“front desk”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)
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92 results
Traveller rating
63
17
6
1
5
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Time of year
LanguageEnglish
63
17
6
1
5
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All reviewsrecommend this hotelstayed herefront deskliving areacable tvsuper nicehot tubroom was largeexcellent hotelsteak and shakeoff the highwayup to dateright next doorfree breakfastbiscuits and gravystay there againwaffles
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1 - 5 of 92 reviews
Reviewed 3 weeks ago

We were made to feel at home right away. All staff was friendly and helpful. I want to specially acknowledge Ms Alice and Diana. They were keeping the breakfast stocked and were SO great. Hotel was clean and we really enjoyed the pool and hot...More

Thank April N
Reviewed 1 March 2018 via mobile

I was pleasantly surprised! This is a very clean and nice hotel to stay at. I was told it was 20 years old but had been renovated and is just as nice if not nicer than more expensive hotels in the area. I did not...More

Thank HDLR99
Response from Courtney M, General Manager at Comfort Suites MattoonResponded 8 March 2018

Thank you for your feedback regarding your stay! We are pleased to hear that your stay with us exceeded your expectations of our hotel. We are pleased to hear the rate of the hotel was able to meet your needs for your stay. We apologize...More

Reviewed 13 January 2018 via mobile

We stayed one night! Customer service was wonderful! I was greeted by name when I arrived and had never stayed here before. Breakfast was good and multiple choices. Kids loved the small waffles. The only thing could have made this stay better is the pillows....More

Thank Shelley C
Reviewed 29 December 2017

Stayed here for 2 nights Dec 2017 for baseball camp at EIU. Excellent stay, the suite was clean and comfortable. Enjoyed having 2 TVs and the extra living area. The breakfast was great. Front desk staff was helpful and friendly. I would stay here again...More

Thank Margie J
Response from Courtney M, General Manager at Comfort Suites MattoonResponded 2 January 2018

Thank you for your feedback regarding your stay. We appreciate you taking the time to leave us your feedback. We appreciate you choosing to stay with us while you were in the area for a baseball camp at EIU. We are pleased to hear that...More

Reviewed 18 December 2017

Typical of this brand of the Choice family, clean, quiet, comfortable. The staff was nice and friendly/helpful. Room was large and well equipped. Easy to find from I-57. If i'm ever up this way again I'll probably stay here again.

Thank lorenk672
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Spa
Indoor pool
Details
Price range
US$ 95 - US$ 163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Mattoon
#3 Business Hotel in Mattoon
#5 Family Hotel in Mattoon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 95 - US$ 163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Mattoon
#3 Business Hotel in Mattoon
#5 Family Hotel in Mattoon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (20)
Room & Suite (21)
Dining (17)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Alicialee45
27 January 2017|
Answer
Response from Arlenelovesit | Reviewed this property |
No we never stay in those rooms .sorry cant help
0
Votes
Kate B
1 April 2016|
AnswerShow all 2 answers
Response from Brian M | Property representative |
I'm sorry but our Comfort Suites does not accept pets. Thank you, Brian - GM
0
Votes
kathy b
12 September 2015|
Answer
Response from tudorguy | Reviewed this property |
Their website states that pets can be kept in rooms on the first floor. The charge is $10 per night.
0
Votes
Room Tips
"Experienced a great deal of noise overhead on 2nd night - not hotel's design, simply rude guests without..."
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"second floor in the back worked for us. (#204)"
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"Higher floors are quieter!!!"
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"Don't let being in a smaller market keep you from booking here."
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