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We have stayed here several times and I think I even wrote a good review before. I'm concerned with the change we experienced this last visit. I hope it was because we stayed on the 3rd floor for the first time, or maybe just a...More
Response from Courtney M, General Manager at Comfort Suites MattoonResponded 3 days ago
Thank you for taking time to give your feedback regarding your stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent stay. I have shared your feedback with the housekeeping staff to ensure we...More
Stayed here for one night while visiting some friends in Mattoon. Made the reservation by phone while traveling and was very impressed with the friendliness of the person I talked with. Stayed in a king suite; everything was very clean. The breakfast was very good....More
Response from Courtney M, General Manager at Comfort Suites MattoonResponded 25 July 2017
Thank You So Much For Taking The Time To Give Feedback Regarding Your Stay. We Are Glad To Hear Your Stay With Us Met Your Needs & Satisfaction. We Are Pleased To Hear Our Staff Could Help You With All Your Needs. Our Housekeepers Strive...More
This hotel is close to I-57. It is comfortable and clean. The breakfast is of very good quality. This hotel is a very good, consistent value. We stopped going north and liked this hotel so much we stopped again coming back south. The front desk...More
Response from Courtney M, Guest Relations Manager at Comfort Suites MattoonResponded 2 June 2017
Thank You So Much For Your Feedback Regarding Your Stay With Us At The Comfort Suites! We Are Thrilled That You Enjoyed Your Stay With Us. Our Front Desk Staff Strives To Do The Best That They Can To Make Sure They Guests Needs Are...More
Pros: Beautiful clean room. Comfy bed. Quiet location. Decent breakfast.
Cons: In the middle of our road trip, we stayed here as a halfway point. We chose this hotel for their hot tub. I even called a few days before to confirm it was working....More
1 Thank Ryan S
Response from Brian M, General Manager at Comfort Suites MattoonResponded 8 February 2017
I appreciate your willingness to tell us about both the good & bad of your stay with us. Maintenance has taken a look at the problem & it has been fixed. I also would like to apologize for our staff not making sure that your...More
We stayed here with a small group of high school students. We checked in pretty late (around 10:30PM). The rooms were large and spacious with plenty of room for students. It was quiet as well. The breakfast was nice and hot and some good and...More
Response from Brian M, General Manager at Comfort Suites MattoonResponded 30 November 2016
Thank you for telling us about your stay! I'm pleased that you thought our hotel was a great fit for your team. Next time you are with us & if the meeting room is not used, you are more than welcome to use that space...More
US$ 98 - US$ 144 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Green Hotel in Mattoon
#3 Business Hotel in Mattoon
#5 Family Hotel in Mattoon
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