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Staff service customers at Country Inns & Suites Matteson, IL do an outstanding job ensuring amenities offered exceeds customers needs and expectations. Manager, Front Desk Clerks, and Dinning Room Clerk all ensure customers at treated professionally and respectfully.More
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Response from MgtTeam, General Manager at Country Inn & Suites By Carlson, MattesonResponded 26 January 2017
Thank you for recommending about our hotel and our team, very highly. We take pride in our guest service and product deliverance. Getting noticed on those areas are very rewarding for our team! We appreciate you and your continuous patronage. We shall strive...More
US$ 106 - US$ 167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn And Suites By Carlson Matteson ,
Country Inn & Suites By Carlson Matteson Hotel Matteson ,
I have read some rather disappointing reviews saying how unkept and dirty the hotel was. Also some reviewers said the renovations were not complete and it looked like a total dump. Please give me some insight on this hotel.
7 June 2015|
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Response from francescamy | Reviewed this property |
I have stayed at this property a few times. I haven't had any real issues. I noticed a couple minor housekeeping misses that I pointed out to them but nothing gross or severe (and I'm a germaphobe) . I haven't had a room... More
I have stayed at this property a few times. I haven't had any real issues. I noticed a couple minor housekeeping misses that I pointed out to them but nothing gross or severe (and I'm a germaphobe) . I haven't had a room that smelled of smoke either.
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"don't matter what floor, just don't get a suite."