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Country Inn & Suites by Radisson, Matteson, IL

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Traveller (37)
Room & Suite (23)
Pool & Beach (2)
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Overview
  • Excellent41%
  • Very good18%
  • Average9%
  • Poor13%
  • Terrible19%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2 Star Hotel
All hotel details
Offers from Country Inn & Suites by Radisson, Matteson, IL
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (427)
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Traveller rating
162
80
41
59
84
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Time of year
LanguageEnglish
162
80
41
59
84
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All reviewsfront desk employeesbreakfast areaenjoyed my staywould stay here againthe general managercomplimentary breakfasthome away from homebeds were comfortablecracker barrelyogurtcleanlinessfreewayillinois
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1 - 5 of 426 reviews
Reviewed 2 weeks ago

I give it an A plus for the people who are running the operations. we like the hotel and will be back because the staff and management makes it a place where they treat people with love and respect!!!

Review collected in partnership with this hotel
Thank econvergencebww
Response from MgtTeam, Guest Relations Manager at Country Inn & Suites by Radisson, Matteson, ILResponded 2 weeks ago

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

Reviewed 2 weeks ago

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Review collected in partnership with Country Inns & Suites By Radisson
Response from MgtTeam, Guest Relations Manager at Country Inn & Suites by Radisson, Matteson, ILResponded 2 weeks ago

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Reviewed 20 March 2018

Don't go here! The room wasn't ready at check-in, the pool was closed due to chlorine levels, the room door was open upon arrival, the bathroom was disgusting and we didn't have clean towels. This was by far the worst hotel stay I ever experienced.More

Review collected in partnership with Country Inns & Suites By Radisson
Thank chambershillp
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Matteson, ILResponded 4 weeks ago

Thank you for taking the time sharing your review. We are very sorry to know that your experience with us was less than ideal due to the condition and cleanliness of the room and if the availability of the pool was below expectations at that...More

Reviewed 18 March 2018 via mobile

This past weekend I had the unfortunate visit with the country inn and suites by radisson in matteson ill. I reserved my accommodation on line with booking .com which I will NEVER do again !! Upon checking in I'm was informed 2 of my 4...More

Thank Canasta T
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Matteson, ILResponded 4 weeks ago

Thank you for taking the time sharing your review. We are deeply sorry to hear that your experience with us was less satisfactory due to the overall condition and cleanliness of the hotel and the room you had and the service you received from our...More

Reviewed 18 March 2018

Checked in walked into room and couch was stained up and smelled like smoke, had one remote for two televisions. Due to allergies, could not stay in the room. minutes after walking into room, asked for refund and was denied. Hotel was sold out and...More

Review collected in partnership with Country Inns & Suites By Radisson
Thank Leo P
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Matteson, ILResponded 4 weeks ago

Thank you for sharing your review. We are sorry to know that your stay did not go accordingly due to the condition and cleanliness of the room you were assigned and if the service you received from our staff did not meet your expectation at...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 98 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 98 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (23)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Chynna72
7 June 2015|
AnswerShow all 6 answers
Response from francescamy | Reviewed this property |
I have stayed at this property a few times. I haven't had any real issues. I noticed a couple minor housekeeping misses that I pointed out to them but nothing gross or severe (and I'm a germaphobe) . I haven't had a room... More
2
Votes
Room Tips
"Our first floor room had easy access to the lobby and the pool."
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"don't matter what floor, just don't get a suite."
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"Rooms are dirty"
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"None if you want to sleep."
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