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Country Inn & Suites By Carlson, Matteson

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332 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Reviewed 2 weeks ago

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Helpful?
Thank Julie I
Reviewed 2 weeks ago via mobile

This hotel is the best!! Friendly staff, great breakfast !!! They were so welcoming and friendly!! The bed was comfortable and the room it self was cozy!! I really would like to thank the young lady who was there when I arrived around 3am in the morning and the GM whose was there on Sunday when I checked out! You...

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Thank Bristle H
Reviewed 3 weeks ago

We had to come to the area last minute for my husbands grandmother's funeral. My husband and I stayed here with our 4 children. (Yes I know we over occupied the room :) but my money was funny) Anyways, so the free breakfast was great and it is close to almost every store and restaurant you could want to go...

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Helpful?
Thank Rachel R
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Rachel. We look forward to your next stay.

Cincinnati, United States
Reviewed 31 October 2016

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Thank Ebony W
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Douglas, GA, United States
Reviewed 31 October 2016

Very accommodating, and the front desk made check-in seamless for us -- even with being booked solid for the World Series and other local events. Very professional, clean room and great breakfast. Would DEFINITELY choose this hotel for future stays

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Helpful?
Thank Nicole W
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us Nicole. We look forward to your next stay so that we can serve you even better.

Detroit
Reviewed 30 October 2016

Management and staff made my stay WONDERFUL!! Very seeet and helpful and fun!! I would stay there again as well as my entire family!! This was one of the best experiences I have had at his hotel. I've stayed there in the past but this time was a lot better because of the staff.

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Helpful?
Thank lmeadows2010
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. As you rightly said, we have an awesome team of leaders and associates that work with a common purpose- to make our guests' stay memorable. We look forward to your next visit so we can...

Matteson
Reviewed 26 October 2016

Horrible hotel rude people bad business I wouldn't recommend anyone to stay here the lady at the desk was very rude and disrespectful they showed us no respect and they charged my card an additional 250 and did not give it back to me

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Thank 284victoriaa
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We understand your frustration but the hotel did do the needful to ensure that you comply with the no party policy in guest rooms. Thus...

Matteson, Illimois, United States
Reviewed 25 October 2016

The rooms were NOT 3 star quality! There was paint peeling all over the bathroom walls! The bathroom door was dirty as if it hadn't been washed! I could not get toilet tissue brought up to my room when needed. I had to go down to the front desk to get it in the middle of the night. On arrival...

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Thank Tonya G
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Valdosta, Georgia
Reviewed 25 October 2016

My wife and I was in the city attending a church conference. I found the hotel online, great rate, clean hotel, great location, great nearby restaurants, easy access to the interstate...I recommend this hotel.

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Thank amiller902
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed We look forward to your next stay and assure you to measure and exceed your expectations too.

St. Petersburg, Florida
Reviewed 13 October 2016

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Thank deloresw900
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

43 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Matteson

Address: 950 Lake Superior Dr, Matteson, IL 60443-1778
Region: United States > Illinois > Matteson
Price Range: ₹ 6,130 - ₹ 8,718 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Matteson 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson Matteson
Country Inn & Suites By Carlson Matteson Hotel Matteson
Country Inn Matteson
Matteson Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Matteson staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Matteson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't matter what floor, just don't get a suite.”
 of 5 bubbles 614shirleyw, 18 Aug 2016 | Read review
“Rooms are dirty”
 of 5 bubbles seadgle, 15 Aug 2016 | Read review
“None if you want to sleep.”
 of 5 bubbles , 9 Aug 2016 | Read review
“Stayed on the 3rd floor”
 of 5 bubbles monalisasmile3, 24 Jul 2016 | Read review
“Check This Place Out!”
 of 5 bubbles Derrick59, 26 Apr 2016 | Read review
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