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Hampton Inn & Suites Chicago Southland-Matteson

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Hampton Inn & Suites Chicago Southland-Matteson
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376 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago Southland-Matteson
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Showing 375: English reviews
IL
Reviewed 29 August 2016 via mobile

I have stayed here before, but it has been a couple of years. The interior and our room appeared to have been recently updated. Everything was immaculate and the beds were so comfortable for a good night's sleep! Breakfast was very good for the standard offerings of Hampton Inns. The young lady working in the breakfast room kicked up the...

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Helpful?
Thank Hoosierfan_7
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for returning to stay here at the Hampton Inn & Suites Chicago Southland-Matteson. We will be sure to let the staff know of your good review and we hope you will return again soon.

Reviewed 27 August 2016

I stay here frequently and really love this place. The rooms are clean and very comfortable. Nicely furnished rooms with great beds and bedding. The decor is very modern and the atmospere is casual and comfortable. The free breakfast is fantastic with something for everyone. My only complaint is the free wi-fi. Before they offered a paid premium option, the...

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Helpful?
Thank Jeff N
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We enjoy hearing from our return guests and we here at the Hampton Inn & Suites Chicago Southland-Matteson want to let you know we appreciate your business. We will also look into the wi-fi and see what can be done. Thank you for your good review.

Aurora
Reviewed 23 August 2016

Beautiful hotel! Very modern and comfortable. The staff is beyond friendly and professional. We enjoyed our stay so much that we missed breakfast because the bed was so comfortable. The bathroom was very nice with a walk in shower.

Review collected in partnership with Hampton
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Helpful?
Thank Carolyn B
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you two enjoyed your getaway here at the Hampton Inn & Suites Chicago Southland-Matteson and hope to be seeing you again. Thank you for your good review.

charlotte, United States
Reviewed 23 August 2016

very clean and very friendly staff and great breakfast We will stay at this hotel whenever we visit Chicago The entire stall goes out of there way to make sure you are satisfied and right down to the maid service. I highly recommend this hotel

Review collected in partnership with Hampton
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Thank Steven P
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you found our hotel clean and our staff friendly. Thank you for your good review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson and we look forward to seeing you again.

Miami, Florida
Reviewed 22 August 2016

We were visit relatives in the area and chose this hotel based on reviews, It was fabulous--the staff, namely Marcy who took charge of the fantastic breakfast buffet,everything was restocked regularly--cleanliness outstanding--seats arranged after guests left--she was Perfect. Anton at the front desk was so pleasant, as was all the staff. Hotel spotless--love this hotel--stay here--Great!!!

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Thank Annette B
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you chose our hotel the Hampton Inn & Suites Chicago Southland-Matteson to stay at during your visit to your relatives. We are glad you had such a good stay and would like to invite you back the next time you come to visit family.

Chicago, Illinois
Reviewed 22 August 2016 via mobile

When arriving I was greeted by a lovely young lady, whom made sure she tended to me in between the phone ringing off the hook, 3:40 pm on a Tuesday. I was given 2 key cards, rm 212 for my 3 guest & I. Our rm was directly across from the elevators. This worried me because I requested a quite...

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Thank Nikole R
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for your comments about our hotel on Trip Advisor. We are very sorry for the fact that you did not have a comfortable stay. Be assured that we are sharing your concerns with all appropriate management so that corrective measures are taken where feasible. We sincerely apologize for falling short of your expectations as this is not typical...

University Park, Illinois
Reviewed 21 August 2016

Staff was very accommodating. Continental breakfast offered a variety of choices to please most palates. Sleeping rooms were clean, towels were fresh, bathroom was spotless. I would highly recommend staying here.

Review collected in partnership with Hampton
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Thank Jamella G
Gwynn Oak, United States
Reviewed 19 August 2016

This was one of the greatest family vacations we have ever had and the ability to relax at this hotel highly contributed to this opinion. The daily breakfast choices were delicious, especially the waffles with whipped cream.

Review collected in partnership with Hampton
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Thank Andrea L
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you and your family had such a good vacation and that we played a part of that. Thank you for your good review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson and please return again.

Killeen, Texas
Reviewed 18 August 2016

I was overall pleased with my stay, however such a late check in does not allow a traveler any flexibility before 4pm. The breakfast was nice, I wasn't impressed with the bread selection. The variety of fruit juice choices made up for some of the short comings during breakfast.

Review collected in partnership with Hampton
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Thank hrekty
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to give our hotel a good review. We hope to see you again on your next trip.

Atlanta GA, United States
Reviewed 17 August 2016

This hotel is the best home away from home. Our room exceeded our expectations!!! Everyone on staff treated us personally. From the front desk, to the housekeeper, the maintenance man, managers, anyone walking by just treated us with so much care. Everyone spoke and was so friendly. The breakfast bar during the week, I have to say was most encouraging....

Review collected in partnership with Hampton
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Thank Blanche M
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for saying we are your home away from home. We are glad you two enjoyed staying here with us at the Hampton Inn & Suites Chicago Southland-Matteson and look forward to seeing you again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Ave, Matteson, IL 60443-2102
Region: United States > Illinois > Matteson
Price Range: ₹ 9,352 - ₹ 13,799 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago Southland-Matteson staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago Southland-Matteson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very noisy”
 of 5 bubbles DaveMagic, 5 Mar 2017 | Read review
“I stayed on the top floor at then end of the hall. Never heard another guest.”
 of 5 bubbles pooch53218, 18 Feb 2017 | Read review
“Corner double queens have a sleeper sofa.”
 of 5 bubbles 527jeffn, 26 Aug 2016 | Read review
“Our room was great--2 queen beds, beautiful bathroom--wonderful”
 of 5 bubbles 902AnnetteB, 22 Aug 2016 | Read review
“In another hotel”
 of 5 bubbles creditbiz, 18 Jul 2016 | Read review
5 of 5