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Sonesta ES Suites Chicago - Lombard

190 reviews
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Traveller (15)
Room & Suite (25)
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Overview
  • Excellent52%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“residence inn”(35 reviews)
“full kitchen”(16 reviews)
“front desk”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Chicago - Lombard
Special Offer: Free Breakfast & Parking
Hotel deals
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Reviews (190)Write a Review
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All reviewsresidence innfull kitchenfront deskupstairs bedroompenthouse suitemain buildingthe upper levelfamily birthday celebrationplenty of closet spacelong hallwayspent the weekdressing areawonderful propertyice makeroutdoor poolfree breakfastgreat stay
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1 - 5 of 180 reviews
Reviewed 3 weeks ago

I've spent close to 2 weeks in this property. Property is located at the main locality. Close to lots of restaurants in a walkable distance. Room is equipped with an attached fully loaded kitchen. Dishwasher, Fridge, all possible utensils that you could use. Gym is...More

1  Thank Mohan R
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded 1 week ago

Thank you so very much for your 5 STAR review and letting us know who the superstars are. I am so happy to hear that you enjoyed your stay. Please come back and visit soon. Thank you

Hotel's Favourite
Reviewed 9 March 2017

Prior to checking in I requested a room with a fireplace, to which the front desk professional indicated she had it available and reserved it for me. I then asked if they had fire place logs to which she replied, "Yes" and would have a...More

1  Thank BruceM204
Response from Cynthia I, General Manager at Sonesta ES Suites Chicago - LombardResponded 10 March 2017

It is great to see you and your wife were able to get away and enjoy some time together. With our large rooms and fire places you can relax and unwind. The team at the Chicago Lombard Residence take pride in taking care of our...More

Reviewed 3 weeks ago

Spent two nights here while traveling. The price was great for what we wanted, a comfortable place for a family of 4 (2 adults, 2 teenagers). We stayed in one of the two "bedroom" suites (really a bit open area with loft). The place was...More

1  Thank captkirk17
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded 1 week ago

Thank you so very much for your 5 STAR review... we pride ourselves on service and it seems as if we did deliver it to you. Regarding the items you noted in regards to repairs... the hotel will begin a complete renovation in early March....More

Reviewed 29 December 2017 via mobile

I had stayed here since Nov 2017 for 2months and found excellent service. Only one issue was with the dispenser smell but that was taken care off. I would like to appreciate everyone specially Rachel Caruso for her wonderful service and being great and courteous....More

Thank Its Me C
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded 31 December 2017

Thank you for your comments. It's a pleasure having you as our guest. I'm glad Rachel took good care of you. Come back soon. Happy New Year.

Reviewed 27 October 2017

Good value for the price and the room provided many good features. I was pleased with the level of service and the features in the room. A full size refrigerator and oven were nice options though I did not utilize them. Close and free parking...More

Review collected in partnership with Sonesta
Thank leonardm718
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded 30 October 2017

I'm happy to hear that you enjoyed your stay with us and you liked our rooms.... keep coming back, there will be some exciting changes in the future. Thank you for being our guest.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 104 - US$ 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Lombard
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 104 - US$ 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Lombard
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (25)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
dkinzie2017
27 February 2017|
AnswerShow all 2 answers
Response from Cynthia I | Property representative |
We are actually a Marriott hotel. Thank you Cynthia
0
Votes
Teacher2nd
28 March 2016|
AnswerShow all 8 answers
Response from Cynthia I | Property representative |
Cleaning Fee is only if you have a pet. We have the room deep cleaned after each guest with a pet checks out of the hotel. It is only a one time fee charged at check in.
0
Votes
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12
Room Tips
"The suites with 1 king, 1 queen, and 1 sofa bed + kitchen are very spacious."
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"Towards the front side."
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"Choose the second floors if your able to walk stairs."
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"Try to take the room near reception during winters"
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