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Residence Inn Chicago Lombard

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Residence Inn Chicago Lombard
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170 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Richmond, Virginia
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 days ago NEW

I choose Residence Inn because I like to know that the kitchen will be outfitted, the bed is good, etc. There were some surprises at this hotel. 1. The rate got changed with no notification or explanation. The management did fix it but still. It was a surprise to be nearly sleeping and notice cigarette smoke in the room. Somebody... More 

Helpful?
Thank Karrn S
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for taking time to share your experience while traveling to Lombard. Glad to see we were able to fix the rate issue for your room and to see you were comfortable in our beds. We have also retrained security to make sure if they find anyone smoking on the property to direct them to the designated smoking area.... More 

Sedona, Arizona
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago

This hotel was refurbished a couple of years ago and is really not wearing well - its already feeling tired, the rooms are a bit dark especially in winter sand the bathrooms are very small. I also had some miscommunication and hassles checking in, but the manager Efrain was apologetic and resolved the situation, which is why I stay here... More 

Helpful?
Thank EnglishLight
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

We agree and are in the process of planning the next renovation needs of the property moving into 2017. Thank you for your kind comments about our staff and I will make sure they are recognized for their great service. We truly do have a very genuine and caring staff. Your feedback is very appreciated and we hope to see... More 

Metro Minneapolis-Saint Paul, Minnesota
1 review
Reviewed 3 weeks ago

Wonderful property, the staff handled 3 hockey teams during our stay and did a great job. I would highly recommend this hotel for personal use or with large groups. Many places nearby to eat and city is not too far away with easy access to highways.

Helpful?
Thank mnrn7012
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

What a great weekend we had hosting your teams! So much excitement getting everyone ready each morning at breakfast for the big events. We look forward to your return next year at the Chicago Lombard Residence Inn! More 

Chandler, Arizona
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2016

Had no issues in our stay here for a week, Breakfast was good as can be , our maid service was great. Good location which was close enough to many attractions. Room was big , but will need to be updated soon.

Helpful?
Thank patnbobbi
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see our large guest rooms were able to meet your needs while staying at the Chicago Lombard Residence Inn. We look forward to your next visit! More 

Chicago, Illinois
Level Contributor
12 reviews
3 hotel reviews
Reviewed 26 October 2016 via mobile

My husband and I stayed here for over 10 days while we were in the transition of moving. The room was nice and large enough for us and a few boxes. The kitchen drain seemed to have fruit flies though which was a bit of a turn off. We only requested house keeping once, as I was often home during... More 

Helpful?
Thank Alexaa_92
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your great comments as I will share them with the team. We are always looking for ways to improve our service at the Chicago Lombard Residence Inn. We hope to see you again the next time you visit the Lombard area. More 

Chicago, Illinois
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2016 via mobile

Again - this is a "go-to" hotel for me. It's a typical Residence Inn design. The staff is friendly and competent. The rooms are clean and neat. Residence Inn only uses Queen Beds and not King. Most rooms have a log burning fireplace which is nice in winter. All rooms have a full kitchen. Which includes an oven. When cooking... More 

Helpful?
Thank 1993zr1
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to have you staying with us at the Chicago Lombard Residence Inn when you travel to the area. We appreciate you taking the time to share your feedback! More 

1 review
Reviewed 14 October 2016

Had stayed in ResidenceInn for 7-8 days, had a pleasant experience. The staff is very cordial,prompt. They provide a nice morning breakfast with many varieties and provide shuttle service and evenings have some snacks, burgers, on Mon,Tues. The wifi is good, free wifi at room, lobby. Rooms are neat and well maintained.

Helpful?
Thank Nandan P
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your kind comments about the staff while staying at the Chicago Lombard Residence Inn. I will make sure to recognize the team! It is great to see you enjoyed our new Breakfast! More 

Lombard, Illinois
1 review
Reviewed 12 October 2016

All amenities are as per the description. If anything is missing they replace it a moment's notice with no questions asked. The only area of improvement is the carpet which should be replaced every quarter as it does catches up dirt from previous and long staying guests.

Helpful?
Thank Ankur S
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your kind comments about the staff at the Chicago Lombard Residence Inn. We appreciate your feedback on the carpeting and will share this with our Engineering team. We hope to see you again the next time you visit the Lombard area. More 

Jacksonville, Florida
Level Contributor
134 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 October 2016 via mobile

I checked into this hotel today after not having been here for 4 months and the desk clerk knew who I was and welcomed me like I was Norm walking into Cheers. That felt good and made me feel as if they care about me as a resident of their hotel.

Helpful?
Thank defazeo f
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Welcome back! Being a long term designed hotel makes it great that we have time to build great relationships with our guests. Have a wonderful stay at the Chicago Lombard Residence Inn. More 

Fayetteville, NC
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 October 2016 via mobile

I recently stayed at this Residence Inn while in Chicago on business. The location was close to where I had an appointment to meet clients. The staff, Cynthia and Ariel, can to my rescue by accepting a 98 page fax I needed for my meeting. They were wonderful. My room was clean and pleasant. It hotel is located near Yorktown... More 

Helpful?
Thank melvinJT
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see your business trip to the area was successful! The front desk is always available to help with any meeting needs for our guests. I hope you had time to visit the Yorktown Mall while in town. We hope to see you again at the Chicago Lombard Residence Inn. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more   less 

Additional Information about Residence Inn Chicago Lombard

Address: 2001 S Highland Ave, Lombard, IL 60148-4995
Region: United States > Illinois > DuPage County > Lombard
Price Range: ₹ 8,114 - ₹ 12,001 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn
Hotel Style:
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Lombard staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Chicago Lombard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the busy streets!”
 of 5 bubbles EnglishLight, 21 Nov 2016 | Read review
“Corner Rooms on high floors are quiet”
 of 5 bubbles 698nandanp, 14 Oct 2016 | Read review
“Able to have a good view of our car from the window, but otherwise not much sunlight. Perhaps an end unit would have more light.”
  • Studio Suite bedroom
  • Studio Suite living area
 of 5 bubbles JSW155, 15 Sep 2016 | Read review
“Rooms in the back are quieter”
 of 5 bubbles FrankK151, 7 Sep 2016 | Read review
“Get upstairs rooms, insulation is poor.”
 of 5 bubbles elizabethwN6238NR, 22 Aug 2016 | Read review
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